Job Description:
About DualEntry: Founded in 2024, DualEntry is one of the world’s fastest-growing AI startups. At DualEntry, the future of finance is being written today. ERP is one of the largest fintech markets in the world ($220,000,000,000+). Yet, tens of thousands of companies are still using on-premise systems, and the industry has not seen new entrants in more than 30 years. Our AI-native ERP lets accounting teams achieve more in less time. $5M-ARR businesses to NYSE-listed companies trust DualEntry to automate away manual data entry work with AI. We’re finally making the one-person finance team a reality and putting the pain of legacy ERPs from the 1990’s in the past. We operate with urgency and ownership. We move fast. Why This Role Matters Now: Since starting 18 months ago, we’ve raised $100,000,0000+ from world-class investors such as Lightspeed Venture Partners, Khosla Ventures, Contrary Ventures and Google Ventures, as well as more than 20 angel investors who’ve built, scaled, and exited some of the most impactful companies of the last decade. We got there by moving incredibly fast and hiring an exceptionally sharp, hard-working and deeply committed team from leading tech and accounting companies — Ramp, Meta, Microsoft, Lyft, PwC, Deloitte, J.P. Morgan, Bloomberg, Sage, Xero and Intuit. And some of us don't have a fancy logo on our resume and are here for a shot to prove ourselves. We’re a small team, growing fast with huge momentum - join early. This is an intense, hands-on role with full ownership. We expect you to push for excellence and raise the bar. Where You’ll Create Impact: Customer Success Management at DualEntry is a mix of traditional account management, customer support and customer success/ERP consulting. You have maximum drive to build a first-of-kind, world-class Customer Success Management team from the ground up, in one of the most competitive (and archaic) B2B software industries - ERP - in the world. Why You’ll Thrive Here: You’re joining early and will grow with DualEntry; Your feedback shapes the product directly; High-speed culture; High-trust environment with high expectations; Ambitious mission - ERP is one of the largest B2B software markets in the world ($220bn per year), this is a once in a lifetime opportunity to build the next generation ERP in an industry that has not seen new entrants in 30+ years. Compensation & Benefits: Equity: $150,000+; Base salary: $140,000 to $220,000; Variable compensation (renewals/upsells/etc.): $20,000 to $50,000.
