CrawlJobs Logo

Head of Account Management UK

United Kingdom, London · Job Posted May 29, 2026
Apply Position
Job Link Share

Job Description

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We’re looking for an experienced and motivated leader to join our London office to lead our UK Account Management team. The UK is a cornerstone market for Adyen, home to some of the world’s most sophisticated Enterprise Merchants. You will be responsible for building, mentoring, and coaching a high-performing team of Team Leads and Account Managers who are the driving force behind the strategic growth of our most critical Merchants. As a key member of the UK Leadership team, you will help define the next chapter of our growth. You thrive on setting a clear strategic direction, driving operational excellence, and fostering a culture of 'winning together.' You will be mission-critical in ensuring our UK merchants—from global retailers to digital disruptors—fully leverage Adyen’s platform to scale their businesses.

Job Responsibility

  • Drive Sustainable Growth: You view the UK market as your own business. You define and execute an ambitious 2-3 year growth strategy. You stay ahead of UK market trends and regulatory shifts to ensure Adyen’s value proposition remains sharp and aligned with Adyen's long-term global vision
  • Scale High-Performing Leaders: Actively maintain a high quality threshold by hiring 'better than yourself' and bringing in diverse leadership. You serve as the primary coach for a multi-layered UK organization of 70+ people, developing your Team Leads and Senior Managers into 'business owners' of their own portfolios to scale the department as if it were their own company
  • Merchant Excellence: Serve as the executive sponsor for our largest UK merchants, partnering at the C-level to influence global payment strategies
  • Deliver on Commercial Goals: You empower your team to hit ambitious yearly commercial stretch goals while maintaining Adyen’s signature high-touch, consultative service
  • Cultivate Value-Driven Focus: Provide the strategic clarity needed to prioritize high-impact customer engagement. You are explicit about what the team must stop doing, while streamlining internal processes (between Sales/Product/AM) to ensure accountability and clear forecasting
  • Navigate and Influence the Global Org: Act as a strategic multiplier by navigating Adyen’s global organization to remove growth barriers. Rather than escalating gaps, you proactively influence cross-functional roadmaps (Product, Tech, Ops) to secure resources, scaling local UK successes across EMEA and beyond
  • Embody the Adyen Formula: Actively listen, build trust, and lead by example. You’ll be a hands-on leader who isn't afraid to dive into a complex negotiation or technical problem while maintaining a positive, 'can-do' spirit

Requirements

  • 10+ years of experience in senior leadership roles within Account Management, Business Development, or a related commercial field
  • Deep experience building and scaling large teams within the UK market
  • a strong network within the UK enterprise space is a significant plus
  • Proven experience in Enterprise Payments or Fintech is strongly preferred, given the maturity of the UK market
  • Strategic Mindset: Proven ability to move beyond tactical execution to long-term partnership scaling

Nice to have

A strong network within the UK enterprise space is a significant plus

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Head of Account Management UK

8 matching positions

Head of UK Sales

Are you a sales leader who thrives in the premium On-Trade world? Do you bring a...
Location
Location
United Kingdom , London
Salary
Salary:
70000.00 - 80000.00 GBP / Year
signaturecm.co.uk Logo
Signature Career Management
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A natural relationship builder with a strong network across the premium On-Trade (think fine dining, hotel groups, top-tier bars and restaurants)
  • Proven sales leader – you’ve managed, coached, and grown a team before
  • Strategic yet hands-on: you’ll build the plan and execute it with energy
  • Experienced in small, fast-paced, entrepreneurial environments (not corporate suits)
  • Commercially sharp and fiercely competitive when it comes to negotiating the right deal
  • A “social butterfly” who thrives on face-to-face engagement and getting things done
  • London-based (or close enough to be in the city 3+ days per week)
Job Responsibility
Job Responsibility
  • Lead, inspire, and develop a team of four
  • Build and execute the UK commercial strategy, with a primary focus on prestige On-Trade
  • Leverage your network to unlock major national account wins across restaurant and hotel groups
  • Partner closely with marketing to deliver impactful activations and brand experiences
  • Get stuck in – whether it’s negotiating listings, mentoring your team, or pouring samples at a tasting
  • Double UK revenue within 12 months while maintaining commercial margin and brand integrity
What we offer
What we offer
  • Bonus
  • Fulltime
Read More
Arrow Right

Head of UK Operations

As Head of UK Operations at Bolt, your fundamental role is to build and scale th...
Location
Location
United Kingdom
Salary
Salary:
100000.00 - 200000.00 GBP / Year
fellahealth.com Logo
Fella
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Scale in live operations: You’ve run or scaled a fulfillment/distribution site at 10k+ orders/day
  • Process + layout design: You’ve mapped end-to-end flows (receiving → dispensing → checking → packing → handoff), balanced stations, and removed failure points
  • Security & stock control: You’re comfortable with high-value inventory controls: Access, storage, counts, reconciliations, and chain of custody
  • Cost & ROI mindset: You reduce cost per order while holding the line on speed, quality, and compliance
  • People leadership: You hired effective leaders and built teams with a high cultural standards and clear accountability. Leading large teams 100+ in fast-paced, operational environments such as logistics, warehousing etc
  • Ownership & autonomy: You are obsess with efficiency: spotting bottlenecks, redesigning workflows.Anticipate blockers and proactively solve them before they become an issue
  • UK logistics experience: You’ve worked with parcel carriers (e.g., DPD/Royal Mail/3PLs) at scale and can make pickups, manifests, and exceptions reliable
  • You can build and maintain close relationships with senior leadership at key partners like Novo Nordisk and Lilly to drive growth and resolve challenges
  • Multi-site scalability: You’ve built systems and playbooks that can be replicated across future locations. You are able to translate vision into concrete plans, projects, and targets and then work towards achieving those roadmaps
Job Responsibility
Job Responsibility
  • Take full ownership of the new UK site built to handle 35,000+ daily orders
  • Own day-to-day execution across the facility, ensuring the site runs smoothly every day
  • Build systems and routines that keep dispensing, packing, and delivery running reliably at scale
  • Own cold-chain integrity end to end as volume grows, including capacity planning, monitoring, and failure response
  • Tighten physical security and stock control for high-value inventory
  • Own throughput, error rates, and SLAs, using metrics to drive daily decisions on the floor
  • Build and lead the operations team
  • Define clear structure, ownership, and station responsibilities on the floor
  • Hire, train, and coach team members for consistency, speed, and quality
  • Manage performance actively, address underperformance early, and make hard people decisions when needed
What we offer
What we offer
  • Healthcare: comprehensive medical insurance (if appropriate)
  • Vacation: PTO with a yearly minimum (≥2wks/yr + local national holidays)
  • Personal development: budget for books, courses, coaching ($1200/yr)
  • Personal wellness: budget for gym, health apps ($1200/yr)
  • Coaching: free biweekly health coaching
  • Equipment: Macbook & work-from-home equipment provided as needed
  • Fulltime
Read More
Arrow Right

Head of UK Snacking

We are seeking to appoint a UK Head of Snacking to spearhead and deliver the UK ...
Location
Location
United Kingdom
Salary
Salary:
Not provided
ptexecutive.co.uk Logo
PT Executive
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant Candidates will already be operating at a Senior Commercial level within a leading Branded Food Business
  • ideally with some level of experience of the Snacking Category
  • Account Growth/New Business Experience across Grocery, Convenience or Foodservice Channels
  • Have a natural Entrepreneurial Flair: The ability to spot opportunities that encompass the production capabilities of the Branded Product Range
  • Be strategic, Be Category Led- But also have the ability to Act with Pace and “Win Business!”
  • the role will need a huge amount of Drive and Passion for delivering real quality to the end consumer combined with a creative flair for delivering market leading Customer Solutions
Job Responsibility
Job Responsibility
  • Create, build and implement a new branded platform for growth in a new market
  • Identify and prioritise new customer target strategies – Retail, Foodservice, Convenience, Independent, B2B and D2C
  • Deliver a profitable commercial plan for Sigma-Alimentos in the UK, working via close cooperation and collaboration with customers, to achieve targeted KPIs
  • Understand and interpret customer strategies and performance in the UK food market
  • Identify and co-develop the best range, manufacturing solutions and go to market strategy
  • Work with New Market snacking director and R&D team to support pilots and new business initiatives
  • Pioneer New and manage existing accounts to achieve specific targets and internal KPI’s
  • Lead projects with new customers, developing aligned strategies & relationships to drive sales and listings
  • Ensure Sigma are perceived as the expert within our market place and category
  • Plan, execute, monitor & review category and channel initiatives, prioritising Distribution, Display, NPD, Promotions, Pricing and Head Office resource
What we offer
What we offer
  • Attractve Salary & Benefits
  • Fulltime
Read More
Arrow Right

Head of UK Client Services

To lead, develop, and scale the UK Client Services function, ensuring exceptiona...
Location
Location
United Kingdom , Northwest England Preferred
Salary
Salary:
70000.00 - 80000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional communication and interpersonal skills
  • Proven ability to lead, coach and develop teams
  • Decisive and confident in high-pressure situations
  • Strong relationship-builder with diverse teams
  • Demonstrates a consistent and professional approach
  • Ability to analyse information and present findings in a clear, concise and professional manner
  • Excellent relationship building & communication skills
  • Project management or proven ability to deliver exceptional results in a quantitative and quality measured position
  • Computer literacy
  • Degree or equivalent (preferred)
Job Responsibility
Job Responsibility
  • Own the UK Client Services strategy, aligning team performance with business objectives and client expectations
  • Champion a culture of accountability, continuous improvement and client-centricity
  • Serve as a senior point of contact for all UK clients, including those of Ardent Credit Services
  • Ensure the Client Services team operates as subject matter experts for each assigned client
  • Assist Operations with client onboarding, transitions to business-as-usual, and ongoing relationship development
  • Present client-provided KPIs to operation leaders to help drive performance insights and action
  • Oversee SLAs, contracts, and client communications to ensure expectations are consistently exceeded
  • Coordinate client audits and ensure audit readiness across the team
  • Work with colleagues to establish clear audit protocols and compliance standards within team
  • Attend prospect meetings and support business development initiatives
What we offer
What we offer
  • Luxurious office environment in a superb location
  • 31+ days’ holidays per year including 8 bank holidays
  • Healthcare Scheme
  • Company pension plan
  • Allocated Parking Space
  • Life Assurance
  • Salary Sacrifice Cycle2work & Electric Car schemes
  • Fulltime
Read More
Arrow Right
New

Head of New Business Reporting

Location
Location
United Kingdom , Hove
Salary
Salary:
Not provided
legalandgeneral.com Logo
LegalAndGeneral
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Qualified Life Actuary (FIA / FFA, or equivalent)
  • Strong life insurance reporting experience, ideally across IFRS / IFRS 17 and Solvency UK / Solvency II metrics
  • Good knowledge of bulk annuities, individual annuities, PRT or similar retirement products
  • Experience reviewing actuarial or finance reporting outputs and assessing results for reasonableness
  • Experience managing or developing actuarial, finance or reporting teams
  • Strong stakeholder management skills, with the confidence and gravitas to explain technical results clearly
  • A continuous improvement mindset, with experience improving reporting processes or controls
  • Sound understanding of risk, governance and regulatory requirements in a UK financial services environment
Job Responsibility
Job Responsibility
  • Leading the delivery of new business reporting metrics across IFRS and Solvency UK / Solvency II
  • Managing, coaching and developing a team of talented actuarial analysts
  • Reviewing and challenging reporting outputs produced by Finance Central Services for Institutional Retirement
  • Ensuring that reporting results, assumptions, policy data and methodology are accurate, controlled and well understood
  • Building strong relationships with PRT Pricing, PRT Client Services, Planning & Analysis, Technical Accounting, Auditors and wider Finance teams
  • Explaining reporting results, movements and key messages clearly to senior stakeholders
  • Driving improvements across reporting processes, systems, controls and documentation
  • Supporting change activity across reporting methodology, processes and systems
What we offer
What we offer
  • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
  • Generous pension contribution
  • Life assurance
  • Healthcare Plan
  • 30 days holiday, plus public holidays
  • Competitive family leave
  • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
  • There are many discounts we offer – both for our own products and at a range of high street stores and online
  • Fulltime
Read More
Arrow Right
New

Head of Mobile Engineering

At Valtech, you'll find an environment designed for continuous learning, meaning...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
valtech.com Logo
Valtech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience leading mobile engineering teams, practices or capabilities
  • Strong consulting and stakeholder management skills
  • Ability to influence senior business and technology leaders
  • Passion for coaching and developing talent
  • Experience across: Native mobile development (iOS and/or Android)
  • Cross-platform technologies such as Flutter or React Native
  • Mobile architecture and platform strategy
  • API-driven ecosystems
  • CI/CD and DevOps practices
  • Security, identity and authentication
Job Responsibility
Job Responsibility
  • Act as a trusted advisor to senior client stakeholders
  • Provide senior oversight on complex deliveries
  • Be a bridge across disciplines to solve end-to-end problems and create coherent ways of working
  • Track and report on the health of the practice
  • Lead workshops and shape mobile transformation roadmaps
  • Guide platform modernisation and architecture decisions
  • Partner with Product, Design, Data and Engineering teams to deliver integrated solutions
  • Influence strategic technology investments
  • Define and evolve Valtech's mobile vision and strategy, and grow our mobile engineering capability
  • Have accountability for line management in the practice
  • Fulltime
Read More
Arrow Right
New

Head of Majors, Customer Success

Location
Location
United Kingdom , London
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in pharmaceutical, life sciences, medical devices industry
  • Significant senior leadership experience in Customer Success, Account Management or Strategic Accounts within a B2B SaaS, data, analytics or consulting business serving the pharmaceutical industry
  • Domain knowledge of the global pharma sector — including R&D, clinical development, commercial strategy, market access and competitive intelligence — with credibility in front of senior pharma stakeholders
  • Demonstrable track record of owning multi-million-pound/dollar ARR portfolios, delivering against NRR, GRR and churn targets in complex, multi-stakeholder enterprise accounts
  • Proven success leading, scaling and developing CS teams, including hiring, performance management and embedding competency and incentive frameworks
  • Strong commercial acumen with the ability to translate client outcomes into renewal and expansion revenue, and to build board-ready narratives supported by data
  • Excellent executive communication skills, comfortable presenting to and influencing C-suite stakeholders both internally and across global pharma clients
  • Experience operating within or leading transformation programmes (target operating models, segmentation redesign, churn programmes, customer journey redesign)
  • Right to work in the UK and ability to work from our London office on a hybrid basis
Job Responsibility
Job Responsibility
  • Own renewal rate targets across the Majors portfolio, with full accountability for the renewal pipeline and at-risk book
  • Partner with Sales and Commercial Operations to identify and convert white-space expansion opportunities across our healthcare product suite
  • Lead executive-level account planning, QBRs and steering committees with C-suite and senior R&D, commercial and CI stakeholders inside global pharma
  • Lead, coach and develop a team of Senior CSMs and CSMs covering Top 75 and other strategic accounts
  • raise the bar on pharma domain expertise and consultative engagement
  • Embed the CS competency framework, leaderboard and bonus model (VRR, Volume Renewal Rate and LOR-based) across the Majors team to drive performance and accountability
  • Define and deliver a best-in-class customer journey for the Majors segment, from onboarding through value realisation, advocacy and renewal
  • Lead execution of strategic programmes including re-onboarding sprints, churn defence and Voice of Customer initiatives within the Majors book
  • Act as the senior voice of the Majors customer inside GlobalData Healthcare, feeding insight into Product, Analyst, Marketing and Consulting leadership
  • Partner with the Head of Global CS to shape the 2–3 year CS vision in the context of AI disruption in pharma intelligence
  • Fulltime
Read More
Arrow Right
New

Head of Mobile Engineering

At Valtech, you'll find an environment designed for continuous learning, meaning...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
valtech.com Logo
Valtech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience leading mobile engineering teams, practices or capabilities
  • Strong consulting and stakeholder management skills
  • Ability to influence senior business and technology leaders
  • Passion for coaching and developing talent
  • Experience across: Native mobile development (iOS and/or Android)
  • Cross-platform technologies such as Flutter or React Native
  • Mobile architecture and platform strategy
  • API-driven ecosystems
  • CI/CD and DevOps practices
  • Security, identity and authentication
Job Responsibility
Job Responsibility
  • Act as a trusted advisor to senior client stakeholders
  • Provide senior oversight on complex deliveries
  • Be a bridge across disciplines to solve end-to-end problems and create coherent ways of working
  • Track and report on the health of the practice
  • Lead workshops and shape mobile transformation roadmaps
  • Guide platform modernisation and architecture decisions
  • Partner with Product, Design, Data and Engineering teams to deliver integrated solutions
  • Influence strategic technology investments
  • Define and evolve Valtech's mobile vision and strategy, and grow our mobile engineering capability
  • Have accountability for line management in the practice
  • Fulltime
Read More
Arrow Right