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Head Housekeeper

United Kingdom, Manchester · Job Posted May 27, 2026
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Job Description

As Head Housekeeper you will be responsible of leading the housekeeping team and being a key member of the Hotel’s Management team. You will display a proactive and innovative approach to skill development and enhancement in your team while accurately assessing needs of the business in terms of staffing and ensure that a high standard of cleanliness is maintained and monitored throughout the hotel. Finally, you will co-ordinate constructively with both reception and reservations so that the day-to-day operational requirements are successfully delivered. You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

Job Responsibility

  • Leading the housekeeping team and being a key member of the Hotel’s Management team
  • Display a proactive and innovative approach to skill development and enhancement in your team while accurately assessing needs of the business in terms of staffing and ensure that a high standard of cleanliness is maintained and monitored throughout the hotel
  • Co-ordinate constructively with both reception and reservations so that the day-to-day operational requirements are successfully delivered
  • Ensuring that guests have a first class enjoyable and comfortable stay

Requirements

  • Leadership skills: We’re looking for you to have strong leadership skills to effectively recruit, manage and motivate the housekeeping staff
  • Attention to detail: it goes without saying that you must be detail-oriented and possess a keen eye for cleanliness and maintenance to ensure that all guest rooms and common areas are clean and well-maintained
  • Budget management skills: You’ll have strong budget management skills to manage expenses and ensure that the department operates within the budget feeding into senior level conversations with the management team
  • Knowledge of cleaning equipment and standards: You should have knowledge of cleaning equipment, products, and cleaning techniques, as well as the ability to train and oversee staff to ensure that they are using proper cleaning techniques

What we offer

  • Industry leading training and leadership development opportunities
  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
  • 24/7 access to our employee assistance programme
  • Uncapped incentives to reward you for your contributions

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