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Caledonian is seeking an experienced and motivated Head Housekeeper to lead the housekeeping operation at The Caledonian Island Hotel in the Isle of Wight. This is a key leadership role for someone who takes pride in high standards, enjoys developing teams, and understands the importance of cleanliness in delivering an outstanding guest experience. As Head Housekeeper, you will be responsible for the overall cleanliness and presentation of the hotel, ensuring consistently high standards across guest bedrooms and public areas. You will lead, motivate and support the housekeeping team while working closely with other departments to ensure smooth daily operations.
Job Responsibility:
Delivering an excellent guest experience by maintaining high standards of cleanliness throughout the hotel
Communicating daily tasks, priorities and standards to the housekeeping team
Supervising, coaching and supporting the housekeeping team, including shift scheduling and performance management
Communicating effectively with colleagues across all departments to contribute positively to the working environment
Ensuring compliance with hotel policies, procedures, and health & safety regulations
Developing and implementing cleaning schedules, procedures and standards
Managing inventory of cleaning supplies and equipment, ensuring appropriate stock levels are maintained
Requirements:
Previous experience in a housekeeping supervisory or management role, ideally within a hotel environment
Excellent organisational and leadership skills
A positive, can-do attitude and a hands-on approach
Self-motivated and comfortable working in a fast-paced environment
Ability to communicate clearly and work collaboratively with colleagues
Flexible and able to work a variety of shift patterns, including weekends and holidays
What we offer:
30 days annual leave, including bank holidays
A paid day off to celebrate your birthday
Significant employee discounts on Caledonian and partner holiday products
Company pension scheme
Possible live-in accommodation (hotel specific)
Free staff parking (hotel specific)
Ongoing training, leadership development and career progression opportunities within the Caledonian Hotel Collection