Head Housekeeper Job at Apex Hotels Ltd (Bath)

Head Housekeeper

Apex Hotels Ltd

Location:
United Kingdom , Bath

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a key member of our senior leadership team, the Head Housekeeper plays a highly visible and influential role in shaping the experience of every guest who walks through our doors. Drawing on strong experience in leading housekeeping operations across guest rooms and public areas, you will drive the evolution, development, and delivery of our housekeeping brand standards. Working in close partnership with the Hotel Manager and Operations Manager, you will lead the implementation and consistent execution of our housekeeping strategy across the entire guest journey. At Apex Hotels, our Housekeeping Team plays a vital role in creating uplifting moments and memorable experiences. Together, we strive to elevate the everyday, ensuring every guest feels inspired, welcomed, and truly cared for throughout their stay.

Job Responsibility:

Lead the delivery of exceptional cleanliness standards and guest satisfaction targets
Maintain strong collaboration with Engineering, Operations, and Sales to support maintenance, VIP visits, and show rounds
Manage departmental budgets, payroll, productivity, and cost-control measures
Recruit, train, and develop a high-performing, multi-skilled housekeeping team
Oversee performance management, wellbeing, and compliance with People & Culture policies
Ensure all Health & Safety, Fire Safety, COSHH, and hygiene standards are consistently met
Drive continuous improvement through process alignment, efficiency initiatives, and time-in-motion reviews
Lead daily and weekly briefings to ensure consistent service delivery and operational readiness
This role will include operational shift coverage across a seven-day senior duty management rota
Working at properties across our England Hotels may also be required from time to time

Requirements:

An experienced Assistant Head Housekeeper or Head Housekeeper with strong understanding of Health & Safety and housekeeping best practice
Comfortable with setting goals and achieving targets
Exceptionally organised with strong time-management skills
Meticulous attention to detail and a passion for presentation
Able to lead, coach, and inspire a guest-centric team culture
Comfortable analysing data and translating strategy into practical action
Driven by quality, efficiency, and delivering memorable guest experiences

What we offer:

35 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Healthy meals to enjoy while you're working
Access to an external Employee Assistance Programme
Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
Involvement in our employee recognition schemes
Long service recognition
Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
50% discount in our restaurants
Cycle to Work Scheme
Discounted room rates for employees, friends, and family
Spa treatments and product discounts
Life Assurance cover

Additional Information:

Job Posted:
March 20, 2026

Expiration:
April 19, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Apex Hotels Ltd - All Job Offers

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