Head Housekeeper Job at 360 Resourcing Solutions (Colchester)

Job Description

Are you passionate about maintaining the highest standards of cleanliness, comfort, and safety? We are looking for an enthusiastic and dedicated Head Housekeeper to lead our team and ensure an exceptional guest experience. In this key role, you'll supervise and plan the work of our housekeeping team, making sure that tasks are completed to the highest standards. You’ll be responsible for scheduling shifts, inspecting the team’s work, and ensuring we’re always stocked up on supplies. You’ll also take charge of lost and found items, reporting any maintenance or repair needs, and coordinating deep cleaning activities to keep the hotel pristine. You’ll collaborate with other departments for special events and regularly inspect facilities to maintain cleanliness, safety, and health standards. This is a fantastic opportunity to make a significant impact while working in a supportive and dynamic environment. You will be reporting to the Hotel Manager, contributing to the smooth day-to-day operations and ensuring every guest has a memorable stay.

Job Responsibility

Supervise and plan the work of the housekeeping team
schedule shifts
inspect the team's work
ensure supplies are stocked
take charge of lost and found items
report maintenance or repair needs
coordinate deep cleaning activities
collaborate with other departments for special events
inspect facilities to maintain cleanliness, safety, and health standards

Requirements

Club, resort or other hospitality industry housekeeping experience, preferably in a supervisory role

What we offer

Complimentary access to health club, group exercise classes, and golf facilities
Bonus holiday days to reward long tenure
Wedding Day off (conditions apply)
Birthday Day off (conditions apply)
Paid Volunteer Day to support causes you're passionate about (after one year’s service)
70% off meals while on duty and 25% off when off-duty
25% off retail
25% off spa treatments (if booked and taken on the day)
Discounted membership for a friend or family member (after probation and on min 16 hours/week contract)
Access to Employee Assistance Programme
Personal development programs
Cycle to Work scheme
Exclusive competition opportunities for team members with a golf handicap
Wagestream financial flexibility
Free parking
Uniform provided

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Head Housekeeper

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