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As Head Housekeeper you will be responsible of leading the housekeeping team and being a key member of the Hotel’s Management team. You will display a proactive and innovative approach to skill development and enhancement in your team while accurately assessing needs of the business in terms of staffing and ensure that a high standard of cleanliness is maintained and monitored throughout the hotel. Finally, you will co-ordinate constructively with both reception and reservations so that the day-to-day operational requirements are successfully delivered. You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
Job Responsibility
Lead the housekeeping team and be a key member of the Hotel's Management team
Display a proactive and innovative approach to skill development and enhancement in the team
Accurately assess needs of the business in terms of staffing
Ensure a high standard of cleanliness is maintained and monitored throughout the hotel
Co-ordinate constructively with both reception and reservations so day-to-day operational requirements are successfully delivered
Ensure guests have a first class enjoyable and comfortable stay
Requirements
Leadership skills to effectively recruit, manage and motivate housekeeping staff
Attention to detail and keen eye for cleanliness and maintenance to ensure guest rooms and common areas are clean and well-maintained
Budget management skills to manage expenses and ensure department operates within budget
Knowledge of cleaning equipment, products, and cleaning techniques, and ability to train and oversee staff on proper cleaning techniques
Passionate about providing an exceptional guest experience and living through brand standards
What we offer
Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
Access to Stream - Stream up to 40% pay as it is earned and set automatic savings