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Head Housekeeper

United Kingdom, Livingston Employment contract 27000.00 GBP / Year · Job Posted June 01, 2026
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Job Description

As Head Housekeeper you will be responsible of leading the housekeeping team and being a key member of the Hotel’s Management team. You will display a proactive and innovative approach to skill development and enhancement in your team while accurately assessing needs of the business in terms of staffing and ensure that a high standard of cleanliness is maintained and monitored throughout the hotel. Finally, you will co-ordinate constructively with both reception and reservations so that the day-to-day operational requirements are successfully delivered. You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

Job Responsibility

  • Lead the housekeeping team and be a key member of the Hotel's Management team
  • Display a proactive and innovative approach to skill development and enhancement in the team
  • Accurately assess needs of the business in terms of staffing
  • Ensure a high standard of cleanliness is maintained and monitored throughout the hotel
  • Co-ordinate constructively with both reception and reservations so day-to-day operational requirements are successfully delivered
  • Ensure guests have a first class enjoyable and comfortable stay

Requirements

  • Leadership skills to effectively recruit, manage and motivate housekeeping staff
  • Attention to detail and keen eye for cleanliness and maintenance to ensure guest rooms and common areas are clean and well-maintained
  • Budget management skills to manage expenses and ensure department operates within budget
  • Knowledge of cleaning equipment, products, and cleaning techniques, and ability to train and oversee staff on proper cleaning techniques
  • Passionate about providing an exceptional guest experience and living through brand standards

What we offer

  • Industry leading training and leadership development opportunities
  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Access to Stream - Stream up to 40% pay as it is earned and set automatic savings
  • 24/7 access to employee assistance programme
  • Uncapped incentives to reward contributions
  • Staff meals on duty
  • Free staff parking

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