Head Housekeeper Job at 360 Resourcing Solutions (Bury St Edmunds)

Job Description

Join our friendly care home and help create a clean, comfortable and welcoming environment for our residents. We're looking for an experienced housekeeper or supervisor who takes pride in high standards and enjoys leading a team. Previous hotel, hospitality, holiday park or serviced accommodation experience welcomed. Responsible for the day-to-day management of the domestic cleaning service and its standards of cleanliness, ensuring a clean, tidy and safe environment for our residents. Uphold and actively promote the values and philosophy so each day is the best it can be for residents and staff. As a Head Housekeeper you play a key role in ensuring our residents enjoy first class care that is: safe, effective, caring, responsive, well-led.

Job Responsibility

Maintaining high standards of cleanliness within the home and ensuring the domestic services run efficiently
Be aware of resident and home needs and identify where improvements and/or requirements need to be addressed
Compliance with and promotion of the relevant quality control systems and coaching staff to ensure quality, safety, hygiene and cleanliness standards are met and staff are engaged in these areas
Supporting the Home Manager in developing and managing effectively and efficiently the budgetary, human and material resources within the department

Requirements

GCSE Grade 'C' in English
Recent and relevant experience of domestic work for large numbers in a commercial setting
Experience of managing and motivating a team
Experience of providing service for clients who require clean items on a daily basis – prioritisation is essential
Experience in carrying out and ensuring compliance with quality/compliance checks/audits
Proficiency in spoken, written and aural English
Proficient numeracy skills
Knowledge of COSHH and Health and Safety regulations
Define and communicate goals to motivate others to achieve them, lead by example, inspire confidence and respect and take action to achieve success
Confidence, self-awareness and ability to make a positive impression on others, verbally and in writing so as to be clearly understood and make impact
Desire and ability to demonstrate initiative, to think ahead and take prompt action to solve problems, complete tasks and seize opportunities
Demonstrates energy, drive and stamina, is accountable in order to achieve results, prioritise, meet expectations and improves personal performance
Desire and ability to encourage, coach and support and manage the effective performance of people and to develop them to meet requirements
Respects others, listens, takes into account different feelings, opinions and motivations
Is trustworthy, acts with integrity and the ability to respond constructively toward others, is open minded, listens actively
Desire and ability to work co-operatively within own Home and across the Care family
Application of basic budgetary and commercial knowledge
Risk management
Identifies problems, analyses information and delivers solutions
Develops and or maintains catering knowledge and applies this in the catering context to deliver a quality service

360 Resourcing Solutions - All Job Offers

Select Country

Head Housekeeper

Job Description

Job Responsibility

Requirements

Looking for more opportunities?