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Social Value Portal Ltd Logo Social Value Portal Ltd · Hospitality and Tourism

Head Housekeeper (Head Homemaker)

United Kingdom, Redhill 32000.00 GBP / Year · Job Posted June 15, 2026
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Job Description

As Head Housekeeper, you will lead the domestic and laundry team, ensuring the households maintain outstanding levels of cleanliness, presentation and hygiene. Working within our Household Model of Care, you will support smaller, close-knit living environments that feel more like a boutique hotel than a traditional care setting. You will play a key role in shaping the environment and leading your team to deliver consistent, high-quality service.

Job Responsibility

  • Lead, train and support the housekeeping and laundry team
  • Manage rotas to ensure appropriate staffing levels
  • Maintain excellent cleanliness and presentation standards throughout the home
  • Carry out audits, maintain records and manage stock control
  • Conduct team meetings, one-to-ones and performance reviews
  • Ensure compliance with Health and Safety, COSHH and infection control requirements
  • Support a positive, professional and team-focused working environment

Requirements

  • Experience in a hotel or hospitality housekeeping role, ideally at supervisory or management level
  • Strong leadership and organisational skills
  • A commitment to high standards and attention to detail
  • Confident using IT systems and managing records
  • A proactive approach with the ability to work independently and as part of a team
  • A genuine interest in creating a welcoming, comfortable environment for others

What we offer

  • ½ day off for your birthday
  • Blue Light Discount Card
  • 28 days of annual leave (pro rata)
  • Salary advance scheme (Level)
  • Contributory pension
  • Dedicated Learning & Development
  • Team member rewards
  • Free meals on shift
  • Free tax review service
  • Refer a friend scheme (earn up to £500)
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