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Head Hostess

United Kingdom, London Employment contract 40000.00 - 41000.00 GBP / Year · Job Posted May 27, 2026
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Job Description

As our Head Hostess at …At Sloane, you will lead and organise the host team, ensuring the guest journey is managed with precision, elegance, and consistency from the moment of booking through to departure. Acting as the main point of reference for the hostess team, you will work closely with the Restaurant Manager, Bar Manager, and wider operations team to ensure reservations, guest flow, communication, and presentation standards are executed faultlessly.

Job Responsibility

  • Lead and organize the host team
  • Manage guest journey from booking to departure
  • Oversee reservations and guest profiles in SevenRooms
  • Collaborate with restaurant, bar, and kitchen teams
  • Maintain SOPs and training for host team
  • Support recruitment and development of hosts
  • Ensure grooming and presentation standards

Requirements

  • Experience in luxury hospitality
  • Strong leadership and organizational skills
  • Attention to detail
  • Knowledge of luxury hospitality standards
  • Experience with reservation platforms (e.g., SevenRooms)
  • Ability to manage a host team and restaurant flow

What we offer

  • Enhanced annual leave increasing with length of service
  • Complimentary meals while on duty
  • £1,000 Refer a Friend bonus scheme
  • Ongoing learning and professional development
  • Reward programmes and long service recognition
  • Employer pension contribution of 3%
  • Complimentary dry cleaning
  • Enhanced maternity and paternity pay
  • Access to Code App with discounts at restaurants and hotels
  • Access to HSF Health Plan including dental reimbursement and 24/7 GP advice
  • Discounted gym memberships

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