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Fairmont Le Manoir Richelieu Logo Fairmont Le Manoir Richelieu · -

Head Host

Italy, Como · Job Posted May 28, 2026
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Job Description

THE MISSION ? It is said that the 1st impression is always the right one; fortunately, you are the first person our guests meet 🤩. They must be in good hands with you. 🤝 From providing information to table placement, you ensure a personalized welcome for each guest 🌟, the experience must be perfect, and you are the guarantor of that. You are responsible for the organization and management of reservations to ensure the smoothness of the service. 📅 You handle the telephone reception 📞 and take the reservations. 🤓 You will be responsible for managing and supervising the hosts and hostesses.

Job Responsibility

  • You are the first person our guests meet, they must be in good hands with you
  • From providing information to table placement, you ensure a personalized welcome for each guest
  • You are responsible for the organization and management of reservations to ensure the smoothness of the service
  • You handle the telephone reception and take the reservations
  • You will be responsible for managing and supervising the hosts and hostesses

Requirements

  • Details are important to you
  • nothing is overlooked thanks to your anticipation!
  • Team spirit is your strength, like the « Gladiators in suits » alongside Olivia Pope 💼💪.
  • You know how to communicate effectively with your colleagues
  • a glance is enough 🤙.
  • You are caring and friendly
  • you overflow with kindness to the point of not knowing what to do with it ! 🌈😊
  • You have an excellent memory
  • no need for a phone book 📞
  • you know your friends’ numbers by heart.
  • You can answer more than just this question: Where is Bryan?
  • You know how to handle pressure, and we’re not talking about the drink. 🍺
  • Your smile is contagious
  • « it may be a detail for you, but for us, it means a lot » 😉🎤
  • You overflow with energy from the first hour, even without your morning coffee. ☕ 💪
  • You have an improbable look but don’t scare the children!
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