This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Head Host / Hostess (M/F) – Santa Joana, Lisbon - Be the Warm Welcome to One of Lisbon’s Most Exciting Hospitality Destinations. As Head Host, you’ll be the face of the restaurant group. You’ll lead guest reception and front desk operations, manage bookings and guest flow, and ensure a seamless and elevated experience for everyone who walks through the door. Your presence will reflect our standards, enhance guest satisfaction, and drive return visits. You’ll also act as the voice and face of the brand, embodying the values that guide everything we do.
Job Responsibility:
Lead the reception team and front desk operations across Santa Joana venues
Greet and seat guests with warmth and confidence
Manage the booking system, waitlist, and guest flow
Support and escort VIP guests, ensuring an unforgettable experience
Use CRM tools to personalise the guest journey based on preferences
Handle feedback and guest issues calmly and efficiently
Be the link between guests and the wider team, ensuring clear and smooth communication
Requirements:
Previous experience as a senior host, guest relations manager, or receptionist in a high-end restaurant or hotel
OR transferable experience from luxury retail, events, or airline hospitality
Fluent in both Portuguese and English (other languages a plus)
Strong local knowledge of Lisbon and an awareness of international clientele
Calm and composed under pressure, with excellent organisational and communication skills
Charisma, personality, and a natural passion for hospitality
What we offer:
Work with a forward-thinking international hospitality team
Be part of one of Lisbon’s most exciting new culinary destinations
Enjoy a stunning workspace in a renovated convent in central Lisbon
Join a passionate and diverse team where your voice matters
Meet incredible guests and grow your professional network