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Head Golf Professional

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KemperSports

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Location:
United States , Tacoma

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

27.50 - 30.00 USD / Hour
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Job Description:

The Head Golf Pro is instrumental in developing and/or implementing strategies, golf events and golf programs designed to improve the Club’s products and services as well as its competitive position in the marketplace. The Head Golf Pro oversees all golf shop operations and is responsible for ensuring that all guests receive outstanding customer service, which meets or exceeds their expectations. Develop and implement a merchandising program for the facility which specifically focuses on merchandise purchasing, pricing, display techniques, sales, inventory turnover and inventory control in order to maximize sales revenues and profit margins while minimizing theft and shrinkage problems.

Job Responsibility:

  • Plan and schedule work duties of department personnel
  • Oversee daily operating activities including opening, closing and securing the golf shop and storage buildings
  • managing daily cash flow
  • Monitor staff interaction with guests to ensure proper customer service
  • Manage employment activities for applicable staff members
  • Oversee merchandising operations including ensuring that merchandise orders are recorded with proper quantities and prices and participating in monthly inventories
  • Develop a merchandising program that includes floor plan layouts, display tactics, merchandise mix, etc
  • Work to develop a purchasing budget and implementing the on-going open to buy or like program throughout the fiscal year
  • Plan and conduct individual and group lesson programs and golf clinics
  • Track types and quantity of golf rounds played
  • Monitor customer preferences, usage patterns, and satisfaction with Company products and services
  • Ensure that ancillary services including, but not limited to, the handicapping system, guest programs and driving range facilities are efficiently organized and meet customer needs
  • Interact with guests in a congenial and professional manner
  • Maintain pleasant and professional telephone manner at all times
  • Schedule tee times and handle customer inquiries and/or complaints
  • Assure the efficient and timely submission of all required operational, financial, budgetary reports

Requirements:

  • High school/GED required
  • BA/BS degree preferred or applicable work experience
  • PGA or LPGA Class A credentials preferred
  • PGA or LPGA Associates actively pursuing Class A status are encouraged to apply
  • Minimum 2 years of management experience, preferably in the golf or hospitality industry
  • Demonstrated experience and capability in the areas of fiscal management and staff management
  • Retailing, marketing, and/or sales and customer service, guest relations experience preferred
  • Proficiency with computer software including word processing and spreadsheets
  • Demonstrated quality written, verbal, interpersonal communication skills
  • Ability to analyze and solve problems
  • efficiently handle multiple duties under pressure with minimal supervision
  • work flexible hours as required including nights/weekends
  • Positive attitude, professional manner and appearance in all situations
  • Candidates will be required to pass background checks before they can be hired
What we offer:
  • 80% share of lesson income
  • $45 per month cellular allowance
  • PGA dues are paid annually
  • Medical insurance
  • Dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • Accidental death and dismemberment insurance
  • Workers’ compensation insurance
  • 401 (k) plan with a 25% matching on 5% of deferral available three (3) months from the date of hire
  • Accrued paid vacation based on years of service available for use after the 90th day of employment
  • Accrued paid sick time based on years of service available for use after the 90th day of employment
  • Complimentary golf at Lake Spanaway and Chambers Bay golf courses
  • One (1) meal from the Grill on working days to be consumed at the facility
  • Employee discounts on merchandise and food and beverage

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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