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Head Golf Professional / Assistant General Manager

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KemperSports

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Location:
United States , Chandler

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Head Golf Professional / Assistant General Manager plays a key leadership role in the overall success of Bear Creek Golf Complex. This position is responsible for overseeing all Golf Operations, including the golf shop, outside services, starters, rangers, daily play management, and golf programming, while also supporting the General Manager with broader operational, financial, and people-management responsibilities. The successful candidate will be a hands-on leader with strong business acumen, exceptional guest-service standards, and the ability to manage a high-volume tee sheet while driving revenue, efficiency, and team accountability.

Job Responsibility:

  • Implement and enforce all applicable company operating, human resources, and safety policies related to golf operations
  • Hiring, training, scheduling, and supervising golf shop and outside services staff
  • Overseeing opening and closing procedures, cash handling and reconciliation, tee sheet management, starter and ranger operations
  • Ensuring the golf shop, cart areas, staging zones, and practice facilities meet company appearance and service standards
  • Assists in the development and execution of operating and capital budgets, monitors financial performance, analyzes variances, and identifies opportunities to improve revenue and control expenses
  • Oversees merchandising strategy, purchasing, inventory control, and retail sales performance, including staff sales training and incentive programs
  • Tracks rounds played, customer usage trends, and guest feedback, and works closely with the General Manager to continuously improve the overall golf experience
  • Plans and collaborates with leagues, tournaments, outings, and community partners to ensure smooth execution and strong communication across departments
  • Coordinating golf operations with Food & Beverage and Course & Grounds, overseeing ancillary services such as handicapping systems, range operations, and guest programs, representing the property in meetings with outside groups and municipal partners, and assisting the General Manager with special projects, reporting, and operational initiatives as needed

Requirements:

  • A bachelor’s degree is preferred
  • Candidates are strongly recommended to hold PGA Class A membership
  • A minimum of three years of golf management experience is required, preferably in a high-volume public or resort golf environment
  • The ideal candidate will demonstrate strong experience in staff leadership, guest service, merchandising, tournament and event operations, budgeting, and financial oversight
  • Proficiency with computer software including POS systems, tee sheet platforms, Excel, Canva and reporting tools is required
  • Excellent written, verbal, and interpersonal communication skills are essential, along with the ability to manage multiple priorities, make sound decisions under pressure, and work a flexible schedule that includes weekends, holidays, and early mornings
  • A positive attitude, professional appearance, and strong leadership presence are expected at all times

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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