Head Game Technician Jobs

Head Game Technician

Metropolis Resort

Location:
United States, Eau Claire

Category:
IT - Administration

Contract Type:
Not provided

Salary:

20.00 USD / Hour

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Job Description:

Metropolis Resort is seeking a hands-on technician with strong hardware and troubleshooting skills to support technology needs across the resort. The majority of this role will focus on maintaining and repairing arcade games and attractions within our entertainment spaces. The head game technician should also have experience with electronics and low voltage. We're looking for a full time candidate with both weekday and weekend availability. The head game technician will work while Action City is both open and closed on projects assigned by management and the IT Director. If you are a detail-oriented and customer-focused individual with technical expertise, we encourage you to apply for the head game technician position at Metropolis Resort and join the team behind the scenes that keeps the fun running!

Job Responsibility:

Ensure the proper operation and maintenance of arcade games, including regular inspections, cleaning, and repairs as needed
Troubleshoot and diagnose issues with arcade games, performing necessary repairs and adjustments to ensure optimal functionality
Maintain an organized inventory of spare parts and tools, and request replacements as necessary
Provide excellent customer service by assisting guests with game-related inquiries, troubleshooting issues, and providing guidance on game play
Run and organize low-voltage wiring for new systems or renovations
Provide basic tech support to staff on hardware-related issues
Assist with game set-up, including installing and configuring new arcade games
Collaborate with other team members to ensure smooth operations and deliver an exceptional guest experience

Requirements:

hands-on technician with strong hardware and troubleshooting skills
experience with electronics and low voltage
detail-oriented
customer-focused
technical expertise
full time candidate with both weekday and weekend availability

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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