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Lead the transformation of productivity platforms at University of Manchester, ensuring they are intuitive, innovative and aligned with community needs. Play critical role in delivering M365 Copilot rollout to all staff and students. Ensure equitable access to AI capabilities and champion user adoption, efficiency and digitally-driven innovations.
Job Responsibility:
Oversee entire lifecycle of collaboration and productivity platforms
Lead team responsible for Microsoft 365, Zoom, Dropbox, Jira/Confluence, telephony services
Develop and execute long-term strategies aligned with University goals
Drive user adoption and engagement
Manage budgets and monitor vendor performance
Ensure service levels are maintained
Foster culture of continuous improvement
Requirements:
Experience with Collaboration Platforms (Microsoft 365, Zoom, Dropbox, Jira/Confluence)
Technical curiosity and willingness to learn emerging technologies
Strategic & operational insight including budgeting, vendor relationships, or IT service management
Collaborative leadership fostering inclusive team environments