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The Head Coach will help create a healthier, happier world by facilitating a seamless fitness experience for both clients and coaches. The Head Coach will be focused on member retention, client acquisition, and supporting the club's Fitness Coach Team. The Head coach will embody 24 Hour Fitness's core values, designing comprehensive fitness programs for clients, and acts as a player coach to support in the training onboarding and hiring of new Coaches. In this role, the Head Coach will spend an estimated 60% of time in personal training sessions and 40% onboarding, training, and supporting Coaches within a given club. This is a full-time role with an expected minimum of working 30+ hours per week.
Job Responsibility:
Design and deliver comprehensive fitness programs based on clients' goals
Help to mentor Coach performance through behavior observation and training and development
Support in the onboarding and training of new coaches
Assist the General Manager in interviewing and hiring coaches
Support and provide input to the GM on Fitness goal setting, scheduling, and coach performance
Build and generate a strong fitness business through new client acquisition and retention
Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress
Demonstrate safe and proper exercise techniques to clients
Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session
Meet minimum productivity expectations servicing clients and group sessions
Create, maintain, and regularly update progress for each personal training client, following company guidelines
Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through custom coaching sessions
Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club
Requirements:
2-5 years of experience as a Personal Trainer or Fitness Coach
Holistic fitness program design and consultation experience required
Ability to communicate clearly and concisely, both verbally and in writing
Ability to adjust and operate fitness equipment
Ability to perform a variety of exercise routines
Demonstrate excellent customer services skills
High School Diploma or GED required
Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required
Degree in a related field or current certification through at least one nationally accredited industry associations
Must be able to lift 50 pounds
Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking
Nice to have:
Specialized fitness credentials
Prior experience as a lead or manager on duty within a fitness organization