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Natural Grocers is a well-established grocery store chain committed to providing high-quality, natural, and organic products to its customers. Known for prioritizing health and wellness, Natural Grocers offers a unique shopping experience that emphasizes both education and community involvement. The company operates multiple stores across various regions, focusing on customer satisfaction and employee development. As a company, Natural Grocers is dedicated to fostering diversity, inclusion, and a positive work environment where employees feel valued and empowered to contribute meaningfully to the organization’s mission of promoting health and wellbeing. They also emphasize a strong community connection through initiatives like foodbank donations...
Job Responsibility:
Providing world class customer service and a positive customer experience as the number one priority
exemplifying integrity, responsibility, and excellence and adhering to all policies
training all cashiers and ensuring cashiers communicate about the {N}Power program with customers, notify customers about donations to the local foodbank for reusable bag use, educate customers on the Nutrient to Know About, promote store seminars and events
completing the Daily Sales Report and cashier closeout responsibilities
issuing and verifying cash drawers
handling returns and overrides at the front end
addressing customer complaints appropriately
ensuring front end sets are full and well-maintained
overseeing completion of the front end task list daily
maintaining all registers binders
directing cashiers to tasks during slow times at the register
general cashiering and check out duties including running a cash register, bagging/boxing groceries, and providing carry out service
monitoring, assigning and performing cart checks
answering the telephone
assisting in managing special orders
monitoring, assigning and grinding nut butters
learning the location of products in all departments to direct customers
participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed
working a schedule based on store needs including evenings, weekends, holidays
ensuring the role is never the overall Manager on Duty
being hands-on and doing whatever it takes to complete tasks and help the company thrive
Requirements:
High school diploma, GED or equivalent preferred
experience in retail experience in a grocery or retail environment preferred
1 year of cashiering experience preferred
1 year of supervising others preferred
ability to pass food safety training courses and/or certifications as required by law and maintain compliance
ability to manage changing priorities and stay focused
sense of urgency in completion of tasks
excellent customer service skills
highly organized with great attention to detail
ability to take direction and follow through
must be cashier trained and able to count currency