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Head cashier

United States, Thousand Oaks 17.00 USD / Hour · Job Posted January 06, 2026
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Job Description

The Head Cashier is responsible for register transactions involving the sale and/or return of merchandise. The Head Cashier is also responsible for assisting the Assistant Manager, Operations in the completion of office duties.

Job Responsibility

  • Project a positive representation of Ace Retail Group
  • Greet customers entering and throughout the store
  • Thank customers by name
  • Project a friendly, outgoing demeanor
  • Ensure excellent customer service from those supervised
  • Ensure all calls and pages are answered promptly
  • Communicate any problem or issue that requires management assistance
  • Ensure fast, accurate, professional checkouts
  • Perform Cashier duties as needed
  • Possess strong product knowledge
  • Ensure customers are being greeted and thanked
  • Follow all cash register transaction procedures
  • Responsible for balancing of register drawer
  • Adhere to any Store Support Center program
  • Assist with register and computer problems
  • In the absence of the Assistant Manager-Operations, verify Cashier-balancing procedures are followed
  • In the absence of the Assistant Manager-Operations, verify deposit procedures and policies are followed
  • Help prepare deposit, long/short recap, cashier over-short acknowledgements, and sales audits
  • Verify weekend vault counts and randomly verify vault
  • Provide assistance to the Assistant Manager-Operations in the completion of multiple office duties
  • On an as needed basis, provide assistance in the completion of the quarterly audit checklist
  • Observe Cashiers for proper phone etiquette
  • Keep the front end neat and clean at all times
  • Keep impulse counters stocked and faced
  • Ensure fresh ads are stocked in shopping carts
  • Ensure forms and supplies are stocked
  • Assist with decorating the front end
  • Call for cart pickups
  • Perform all other duties as assigned
  • Communicate any merchandising, cost control or sales idea to the General Manager
  • Participate in store and Cashier meetings
  • Assist with training and development of new cashiers
  • Work with Assistant Manager-Operations to prepare for advancement

Requirements

  • High School or GED equivalent
  • Experience in retail and/or office management preferred
  • Cashier experience preferred
  • Customer service experience preferred
  • Standing, walking, lifting (up to 25lbs) and climbing
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