Head Butler Job at Marriott Bonvoy (Ras Al Khaimah)

Head Butler

Responsible for the daily shift operations of Housekeeping, Recreation/Health Cl...

Location

Indonesia , Jakarta

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the housekeeping or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry
Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained
Completes inspections and holds people accountable for corrective action
Assists in ensuring guest and employee satisfaction while maintaining the operating budget
Verifies guest room status is communicated to the Front Desk in a timely and efficient manner
Inspects guestrooms on a daily basis
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
Inventories stock to verify adequate supplies
Supports and supervises an effective inspection program for all guestrooms and public space
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals

Fulltime

Head Butler

As the original house of luxury, St. Regis continues to redefine modern luxury t...

Location

India , New Delhi

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years of experience in butler services, guest relations, or related professional area
completion of a formal butler training program
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
completion of a formal butler training program
no work experience required

Job Responsibility

Manages day-to-day butler services operations
Manages VIP guests
Manages the guest experience
Supervises Butler Service Desk
Conducts daily stand-ups
Obtains list of check-ins and VIP guests
Keeps the Butler team focused on critical components
Encourages and builds mutual trust
Serves as a role model
Continuously strives with the team

Fulltime

Head Butler

Our client, a prominent private family based in Sulaymaniyah, Kurdistan Region o...

Location

Iraq , Sulaymaniyah

Salary:

80000.00 - 90000.00 USD / Year

Cora Partners

Expiration Date

Until further notice

Requirements

Hold a minimum of seven years’ experience as a Butler or House Manager in UHNW private households or five-star luxury hotels
Demonstrate strong leadership capability with impeccable personal presentation and grooming
Maintain exceptional standards of etiquette, discretion and confidentiality at all times
Possess excellent knowledge of wines, spirits and beverages
knowledge of mixology is a distinct advantage
Have proven experience managing and mentoring a team of household service professionals
Have experience servicing private events of up to 100 guests
Be comfortable in a cross-cultural environment and fluent in English (Arabic advantageous)
Be physically fit and present to a high standard at all times
Be willing to live on-site and adapt to evolving SOPs as the villa’s operations are established

Job Responsibility

Oversee all aspects of formal and informal service: table settings, meal service, beverage and bar service, tea and coffee service, and the hosting of guests
Set and maintain service standards, SOPs and checklists, adapting them as the family’s preferences and lifestyle patterns are established
Coordinate with the kitchen on timings, special dietary needs, buffet presentations and events
coordinate with housekeeping for room readiness and evening turn-downs
Manage household inventory relating to service: tableware, silverware, glassware, linens, bar stock and amenity items
Lead butler team scheduling, training (including cross-training in basic housekeeping tasks and guest-area checks) and ongoing performance management
Assist with vendor and external contractor coordination on event days, including florists, event planners and entertainment suppliers
Generate and maintain, alongside the Executive Chef, a comprehensive family preference file for each principal
Conduct and assist with weekly, six-monthly and annual audits of all front-of-house assets

What we offer

30 days’ annual leave
comprehensive medical insurance
return flight home
private on-site accommodation
all meals while on duty
full visa sponsorship
agreed flights at the start and end of employment
medical examination upon arrival

Fulltime

Head Butler

Build a direct relationship with the guest and anticipate their needs. Provide a...

Location

Italy , Costa Smeralda

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
previous experience in the same position

Job Responsibility

Build a direct relationship with the guest and anticipate their needs
Provide assistance during Pre-Arrival, Arrival, and throughout the Stay
Deliver impeccable, elegant, and discreet service in line with The Luxury Collection brand values
Act as the main point of contact for any request, coordinating internal departments (Packing & Unpacking Service, Beverage Service, Laundry)
Welcome guests upon arrival and respond to requests for special services (luggage, laundry, transportation)
Gather, summarize, and provide information about the property and surrounding area, including events and special activities
Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards
Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Document and resolve issues with discrepant rooms with the Front Desk

Fulltime

Head Butler

We are seeking a Head Butler to lead this iconic program and shape the guest jou...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Degree in Hospitality, Business Administration, or related field
Minimum 4 years of leadership experience in Rooms Division or hotel operations
Proven leadership in luxury hospitality, with a passion for service and excellence
Strong interpersonal, organizational, and technology skills

Job Responsibility

Lead daily Butler operations, including pre-arrival planning, in-stay service, and departure experiences
Personally manage VIP guests, building rapport and anticipating needs with discretion and elegance
Maintain privacy and confidentiality for high-profile guests
Conduct daily briefings, set team goals, and ensure consistent communication
Collaborate with Front Office, Housekeeping, Food & Beverage and other departments to deliver seamless service
Mentor and train Butler team members to uphold St. Regis standards
Manage departmental budgets, staffing, and scheduling to meet financial and operational goals
Support recruitment, onboarding, and performance development of the Butler team

What we offer

Enjoy competitive compensation, benefits, and career development opportunities

Fulltime

Assistant Head Butler, Pre-Opening - The St. Regis London

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Proven experience in a similar role, ideally within a 5‑star hotel or luxury environment
Strong decision‑making and problem‑solving skills, with a calm and confident presence
Experience engaging with VIP and high‑profile guests, demonstrating discretion and emotional intelligence
A passion for personalised, anticipatory service and consistently flawless execution
Excellent interpersonal and communication skills
Ability to lead, mentor, and inspire a dedicated butler team
Professional presentation with exceptional attention to detail
Confidence in anticipating guest needs and responding with discretion and precision

Job Responsibility

Support the Head Butler with the smooth day‑to‑day operation of Butler Services, ensuring consistently exceptional and discreet service
Oversee pre‑arrival preparation, guest communication, VIP coordination, and daily Butler Service Desk operations
Assist with daily briefings, sharing priorities, service updates, and guest requirements with the team
Prepare check‑in, arrival, and VIP lists, supporting effective allocation of team resources
Deliver warm, intuitive, and highly personalised service, building strong rapport with VIP and repeat guests
Handle guest concerns with professionalism and composure, ensuring timely and thoughtful resolution
Reinforce brand standards, signature Butler rituals, and service recovery processes at all times
Support the Head Butler with staff scheduling, training, coaching, and performance monitoring
Promote collaboration across Front Office, Housekeeping, and other operational departments
Uphold the highest standards of guest privacy, confidentiality, safety, and luxury brand compliance

What we offer

Competitive salary designed to recognise excellence
Enhanced pension
Life assurance
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide
Clear pathway for internal promotions and transfers
Cross-department training to refine your craft and broaden your expertise
Expert-led development programmes

Fulltime

Assistant Head Butler

Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s pres...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Proven experience in a similar role, ideally within a 5‑star hotel or luxury environment
Strong decision‑making and problem‑solving skills, with a calm and confident presence
Experience engaging with VIP and high‑profile guests, demonstrating discretion and emotional intelligence
A passion for personalised, anticipatory service and consistently flawless execution
Excellent interpersonal and communication skills
Ability to lead, mentor, and inspire a dedicated butler team
Professional presentation with exceptional attention to detail
Confidence in anticipating guest needs and responding with discretion and precision

Job Responsibility

Support the Head Butler with the smooth day‑to‑day operation of Butler Services, ensuring consistently exceptional and discreet service
Oversee pre‑arrival preparation, guest communication, VIP coordination, and daily Butler Service Desk operations
Assist with daily briefings, sharing priorities, service updates, and guest requirements with the team
Prepare check‑in, arrival, and VIP lists, supporting effective allocation of team resources
Deliver warm, intuitive, and highly personalised service, building strong rapport with VIP and repeat guests
Handle guest concerns with professionalism and composure, ensuring timely and thoughtful resolution
Reinforce brand standards, signature Butler rituals, and service recovery processes at all times
Support the Head Butler with staff scheduling, training, coaching, and performance monitoring
Promote collaboration across Front Office, Housekeeping, and other operational departments
Uphold the highest standards of guest privacy, confidentiality, safety, and luxury brand compliance

What we offer

Competitive salary designed to recognise excellence
Enhanced pension
Life assurance
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide
Clear pathway for internal promotions and transfers
Cross-department training to refine your craft and broaden your expertise
Expert-led development programmes

Fulltime

Assistant Head Butler

Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s pres...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Proven experience in a similar role, ideally within a 5‑star hotel or luxury environment
Strong decision‑making and problem‑solving skills, with a calm and confident presence
Experience engaging with VIP and high‑profile guests, demonstrating discretion and emotional intelligence
A passion for personalised, anticipatory service and consistently flawless execution
Excellent interpersonal and communication skills
Ability to lead, mentor, and inspire a dedicated butler team
Professional presentation with exceptional attention to detail
Confidence in anticipating guest needs and responding with discretion and precision

Job Responsibility

Support the Head Butler with the smooth day‑to‑day operation of Butler Services, ensuring consistently exceptional and discreet service
Oversee pre‑arrival preparation, guest communication, VIP coordination, and daily Butler Service Desk operations
Assist with daily briefings, sharing priorities, service updates, and guest requirements with the team
Prepare check‑in, arrival, and VIP lists, supporting effective allocation of team resources
Deliver warm, intuitive, and highly personalised service, building strong rapport with VIP and repeat guests
Handle guest concerns with professionalism and composure, ensuring timely and thoughtful resolution
Reinforce brand standards, signature Butler rituals, and service recovery processes at all times
Support the Head Butler with staff scheduling, training, coaching, and performance monitoring
Promote collaboration across Front Office, Housekeeping, and other operational departments
Uphold the highest standards of guest privacy, confidentiality, safety, and luxury brand compliance

What we offer

Competitive salary designed to recognise excellence
Enhanced pension
Life assurance
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide
Clear pathway for internal promotions and transfers
Cross-department training to refine your craft and broaden your expertise
Expert-led development programmes

Fulltime

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Assistant Head Butler, Pre-Opening - The St. Regis London

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