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Our client, a prominent private family based in Sulaymaniyah, Kurdistan Region of Iraq, is seeking an experienced Head Butler for their newly built 10-bedroom villa. With established business interests in construction, brick manufacturing, and cement, the family is well regarded across the region and maintains an international outlook, with property investments in Europe and a London-based eldest son. The residence is a high-spec private villa, and the family is assembling a professional household team to operate to international standards. The role includes private on-site accommodation and full visa sponsorship at no cost. This is an excellent long-term opportunity for an experienced private household professional seeking a well-compensated position with a forward-thinking family.
Job Responsibility:
Oversee all aspects of formal and informal service: table settings, meal service, beverage and bar service, tea and coffee service, and the hosting of guests
Set and maintain service standards, SOPs and checklists, adapting them as the family’s preferences and lifestyle patterns are established
Coordinate with the kitchen on timings, special dietary needs, buffet presentations and events
coordinate with housekeeping for room readiness and evening turn-downs
Manage household inventory relating to service: tableware, silverware, glassware, linens, bar stock and amenity items
Lead butler team scheduling, training (including cross-training in basic housekeeping tasks and guest-area checks) and ongoing performance management
Assist with vendor and external contractor coordination on event days, including florists, event planners and entertainment suppliers
Generate and maintain, alongside the Executive Chef, a comprehensive family preference file for each principal
Conduct and assist with weekly, six-monthly and annual audits of all front-of-house assets
Requirements:
Hold a minimum of seven years’ experience as a Butler or House Manager in UHNW private households or five-star luxury hotels
Demonstrate strong leadership capability with impeccable personal presentation and grooming
Maintain exceptional standards of etiquette, discretion and confidentiality at all times
Possess excellent knowledge of wines, spirits and beverages
knowledge of mixology is a distinct advantage
Have proven experience managing and mentoring a team of household service professionals
Have experience servicing private events of up to 100 guests
Be comfortable in a cross-cultural environment and fluent in English (Arabic advantageous)
Be physically fit and present to a high standard at all times
Be willing to live on-site and adapt to evolving SOPs as the villa’s operations are established