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Nestled along the western shore overlooking the Bellagio mountains, The Lake Como EDITION combines striking design and Italian warmth with a sophisticated luxury lifestyle experience. Lake-view rooms and suites, indoor and outdoor restaurants and bars, a unique floating pool, and a spa sanctuary deliver an unforgettable escape.
Job Responsibility
Answer guest questions or concerns regarding the origin, vintage, and style of various wines
Check quality and quantity of all stock and supplies
Requisition all supplies
Perform bottle-for-bottle liquor restock
Communicate last call at designated closing time
Prepare drink orders for guests according to specified recipes using measuring systems
Issue, open, and serve wine/champagne bottles
Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank
Obtain change required for expected business level, and keeping bank secure at all times
Secure liquors, beers, wines, coolers, cabinets, and storage areas
Anticipate and communicate replenishment needs promptly
Ensure staff is working together as a team
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Serve as a role model
Follow all company and safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Thank guests with genuine appreciation
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Perform other reasonable job duties as requested by Supervisors.
Requirements
High school diploma or G.E.D. equivalent
At least 1 year of related work experience.
What we offer
Staff house accommodation on The Lake Como
Ticket restaurants – meal vouchers (each with a net value of €8 per working day)
Staff cafeteria
Access to the Marriott Bonvoy program, offering exclusive employee rates at Marriott properties worldwide.