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Hcm operations associate

United States, Chicago 90000.00 - 115000.00 USD / Year · Job Posted March 21, 2026
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Job Description

CTC is a cutting-edge proprietary trading firm with a long-term vision and a clear focus on helping the world price and manage risk. Our fun and trusting culture inspires us to solve the industry’s most challenging problems and take calculated risks in a collaborative environment. We strive to be the most innovative firm in the industry today, tomorrow, and long into the future while upholding ethical excellence. We believe that CTC makes a positive impact on the markets, the lives of our employees, and all the communities to which we belong. Started in 1995 by a team of forward-thinking Traders, we are proud to call ourselves an industry leader that keeps making markets and each other better.

Job Responsibility

  • Act as the primary contact for employees and managers regarding a range of HCM topics including benefits, leave of absence, PTO, immigration, and handbook policies
  • Own the full end-to-end onboarding process, managing new hire communications, internal logistics, and hosting new hire orientation
  • Serve as the primary contact for HRIS processes and data updates, proactively identifying when additional information is required to ensure accuracy
  • Ensure process documentation is kept up to date, flagging when changes should be made and proposing ways the team can continue to work more efficiently and effectively
  • Collaborate with others to find workable solutions that meet business objectives, applying good judgment to balance flexibility with operational requirements
  • Support other HCM team members in various processes and projects as needed

Requirements

  • 2-4 years of HR operations or other relevant experience supporting geographically distributed teams
  • Past ownership of I-9 verification, onboarding logistics and the new hire experience
  • Hands-on HRIS, ATS and/or other HR system administration experience, preferably maintaining an up-to-date company org chart
  • Proficiency in Excel, including creating pivot tables and using basic formulas
  • Proven ability to handle a wide variety of employee requests with care and efficiency, balancing multiple priorities while ensuring consistent service excellence
  • A problem-solving mindset with a proactive approach to identifying and resolving operational gaps
  • Strong ability to engage effectively with individuals at all organizational levels
  • Ability to work independently with effective time management and prioritization skills
  • Strong attention to detail and commitment to data accuracy

Nice to have

  • Financial Services or Technology industry experience
  • UKG HRIS platform experience (or other large HRIS such as Workday or SuccessFactors)
  • Experience with employee offboarding process execution, distribution and tracking of employee agreements, and immigration and expat support

What we offer

  • Generous time off
  • Insurance coverage
  • Paid parental leave
  • Free breakfast and lunch
  • Healthy snacks
  • Wellness reimbursement
  • A variety of other benefits focused on providing the best employee experience
  • Annual discretionary bonus

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