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HC & Insurance Operations Senior Rep

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NTT DATA

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Location:
India , Coimbatore

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Healthcare & Insurance Operations Senior Representative at NTT DATA is responsible for analyzing insurance claims and processing them according to standard operating procedures. Candidates should possess a university degree and have 0-1 year of experience in a healthcare BPO environment. Strong typing skills and effective communication in English are essential. The role requires flexibility to work scheduled shifts from Monday to Friday, from 06:00 PM to 04:00 AM. If you are detail-oriented and passionate about healthcare, this is an excellent opportunity to grow your career.

Job Responsibility:

  • Read and understand the process documents provided by the customer
  • Analyze the insurance claims and process as per standard operating procedures
  • To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations
  • Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims

Requirements:

  • 0 -1 Year of experience in any Healthcare BPO
  • University degree or equivalent that required 3+ years of formal studies
  • Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have
  • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
  • Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements
  • Ability to communicate (oral/written) effectively in English to exchange information with our client

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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