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Hc & Insurance Operations Senior Rep

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NTT DATA

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Location:
India , Chennai

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Category:
-

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Senior Representative in HC & Insurance Operations plays a crucial role in managing billing processes, patient enrollment, and insurance selection. Candidates should have a graduation or diploma and possess strong analytical skills to ensure accurate data entry from source documents. The position requires a commitment to achieving targets while maintaining high accuracy levels. This role is essential for effective revenue cycle management and compliance with client protocols. Candidates must be proficient in typing and demonstrate strong decision-making and team collaboration skills. Work from the office is mandatory, with scheduled shifts from Monday to Friday or rotational shifts based on client requirements.

Job Responsibility:

  • Be thoroughly familiar with the day-to-day activities of the Billing process
  • Show the zeal and drive to learn, take initiative in equipping one-self through induction & client specific training
  • Actively participate in all educational & training activities like Refresher training on billing and compliance
  • Should know and understand patient enrollment & insurance selection / charge posting / cash posting / denials and refunds
  • Should know and understand the field specifics of Practice Management application
  • Follow processing and client related protocols
  • Should be able to analyze and understand information given in the source documents (Patient registration sheets, charge sheets, EOBs etc.) prior to keying data into the specified fields in the software application
  • Should focus and achieve on the set targets and cooperate with the respective team in achieving the set Turn around Time keeping a high accuracy level
  • Should have indepth knowledge in the process and work towards taking decision that will have positive impact in RCM
  • Maintaining patient confidentiality

Requirements:

  • Completed any graduation or diploma
  • Good in typing
  • Ability to work regularly on scheduled shifts from Monday-Friday 7:30 am to 5:30 pm IST or rotational shift based on client requirement
  • Work from office is mandatory based on business requirement

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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