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Join our team as a Senior Healthcare and Insurance Operations Representative! Leverage your expertise in claims processing, insurance operations, and data entry to deliver high-quality service. Collaborate with a dynamic team, streamline workflows, and help clients achieve operational excellence. Grow your career with NTT DATA in a fast-paced, supportive environment.
Job Responsibility
Review and process insurance claims
Validate Member, Provider and other Claim’s information
Determine accurate payment criteria for clearing pending claims based on defined Policy and Procedure
Coordination of Claim Benefits based on the Policy & Procedure
Maintain productivity goals, quality standards and aging timeframes
Scrutinizing Medical Claim Documents and settlements
Organizing and completing tasks per assigned priorities
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Resolving complex situations following pre-established guidelines
Requirements
University degree or equivalent that required formal studies of the English language and basic Math
6+ months of experience where you had to apply business rules to varying fact situations and make appropriate decisions
6+ months of data entry experience that required a focus on quality including attention to detail, accuracy, and accountability for your work product
6+ months of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
6+ months of experience that required prioritizing your workload to meet deadlines
Nice to have
Ability to communicate (oral/written) effectively to exchange information with our client
Commerce graduate with English as a compulsory subject