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Hc & Insurance Operations Associate

India, Chennai · Job Posted May 05, 2026
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Job Description

The HC & Insurance Operations Associate role at NTT DATA involves analyzing insurance requests and processing them according to established procedures. Candidates should possess strong analytical skills, basic insurance knowledge, and excellent communication abilities. The position requires a graduate degree with English as a compulsory subject and offers a night shift schedule. Successful candidates will ensure timely transaction completion and support clients effectively. This role is ideal for individuals looking to grow in the insurance operations field.

Job Responsibility

  • The candidate is responsible to read and understand the process documents provided by the customer
  • Analyse the insurance request received from the customer and process as per standard operating procedures
  • Stay up to date on new policies, processes, and procedures impacting the
  • Familiarize, navigate multiple client applications and capture the necessary information to process customer request
  • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
  • Organizing and completing tasks according to assigned priorities

Requirements

  • Candidate should have min 6months – 1year experience
  • Display good analytical skills
  • Should have basic insurance knowledge
  • Possess excellent communication skills
  • Should have typing speed with minimum 21WPM
  • Ready to work in complete Night Shift
  • Should be flexible & adopt to situations
  • Should extend support to the team during crisis period
  • Ready to relocate as per the business requirement
  • Should be confident, aggressive and result oriented
  • Any Graduate with English as a compulsory subject
  • Ability to communicate (oral/written) effectively to exchange information with our client

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  • Read and understand the process documents provided by the customer
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In this Role you will be Responsible For: The candidate is responsible to read ...
Location
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Not provided
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Expiration Date
Until further notice
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  • Candidate should have min 6months – 1year experience
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  • Should extend support to the team during crisis period
  • Ready to relocate as per the business requirement
  • Should be confident, aggressive and result oriented.
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  • The candidate is responsible to read and understand the process documents provided by the customer
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  • Stay up to date on new policies, processes, and procedures impacting the
  • Familiarize, navigate multiple client applications, and capture the necessary information to process customer request
  • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
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Until further notice
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  • Able to work independently, strong analytic skills
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  • Knowledge of healthcare insurance policy concepts including in network, out of network providers, deductible, coinsurance, co-pay, out of pocket, maximum inside limits and exclusions, state variations
  • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
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  • Process Adjudication claims and resolve for payment and Denials
  • Knowledge in handling authorization, COB, duplicate, pricing and corrected claims process
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  • Organizing and completing tasks according to assigned priorities
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  • Resolving complex situations following pre-established guidelines
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NTT DATA
Expiration Date
Until further notice
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  • Experience of Facets is an added advantage
  • Experience in professional (HCFA), institutional (UB) claims (optional)
  • Both under graduates and post graduates can apply
  • Good communication (Demonstrate strong reading comprehension and writing skills)
  • Able to work independently, strong analytic skills
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  • Knowledge in handling authorization, COB, duplicate, pricing and corrected claims process
  • Knowledge of healthcare insurance policy concepts including in network, out of network providers, deductible, coinsurance, co-pay, out of pocket, maximum inside limits and exclusions, state variations
  • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
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  • Knowledge in handling authorization, COB, duplicate, pricing and corrected claims process
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  • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
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