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The HC & Insurance Operations Associate role at NTT DATA involves analyzing insurance requests and processing them according to established procedures. Candidates should possess strong analytical skills, basic insurance knowledge, and excellent communication abilities. The position requires a graduate degree with English as a compulsory subject and offers a night shift schedule. Successful candidates will ensure timely transaction completion and support clients effectively. This role is ideal for individuals looking to grow in the insurance operations field.
Job Responsibility:
The candidate is responsible to read and understand the process documents provided by the customer
Analyse the insurance request received from the customer and process as per standard operating procedures
Stay up to date on new policies, processes, and procedures impacting the
Familiarize, navigate multiple client applications and capture the necessary information to process customer request
Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
Organizing and completing tasks according to assigned priorities
Requirements:
Candidate should have min 6months – 1year experience
Display good analytical skills
Should have basic insurance knowledge
Possess excellent communication skills
Should have typing speed with minimum 21WPM
Ready to work in complete Night Shift
Should be flexible & adopt to situations
Should extend support to the team during crisis period
Ready to relocate as per the business requirement
Should be confident, aggressive and result oriented
Any Graduate with English as a compulsory subject
Ability to communicate (oral/written) effectively to exchange information with our client