Hc & Insurance Operations Associate

• Read and understand the process documents provided by the customer
• Analyse the insurance request received from the customer and process as per standard operating procedures
• Stay up to date on new policies, processes, and procedures impacting the
• Familiarize, navigate multiple client applications and capture the necessary information to process customer request
• Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
• Organizing and completing tasks according to assigned priorities

• Candidate should have min 6months – 1year experience
• Display good analytical skills
• Should have basic insurance knowledge
• Possess excellent communication skills
• Should have typing speed with minimum 21WPM
• Ready to work in complete Night Shift
• Should be flexible & adopt to situations
• Should extend support to the team during crisis period
• Ready to relocate as per the business requirement
• Should be confident, aggressive and result oriented

Ability to communicate (oral/written) effectively to exchange information with our client