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Hc And Insurance Operations Senior Rep

India, Chennai · Job Posted June 09, 2026
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Job Description

Join our team as a Senior Healthcare and Insurance Operations Representative! Leverage your expertise in billing, insurance, and patient enrollment while ensuring compliance and accuracy. If you excel in data entry, process management, and thrive in a dynamic environment, this is your opportunity to make a real impact in healthcare operations.

Job Responsibility

  • Be thoroughly familiar with the day-to-day activities of the Billing process
  • Show the zeal and drive to learn, take initiative in equipping one-self through induction & client specific training
  • Actively participate in all educational & training activities like Refresher training on billing and compliance
  • Should know and understand patient enrollment & insurance selection / charge posting / cash posting / denials and refunds
  • Should know and understand the field specifics of Practice Management application
  • Follow processing and client related protocols
  • Should be able to analyze and understand information given in the source documents (Patient registration sheets, charge sheets, EOBs etc.) prior to keying data into the specified fields in the software application
  • Should focus and achieve on the set targets and cooperate with the respective team in achieving the set Turn around Time keeping a high accuracy level
  • Should have indepth knowledge in the process and work towards taking decision that will have positive impact in RCM
  • Maintaining patient confidentiality

Requirements

  • Should have completed any graduation or diploma
  • Good in typing
  • Ability to work regularly on scheduled shifts from Monday-Friday 7:30 am to 5:30 pm IST or rotational shift based on client requirement
  • Work from office is mandatory based on business requireement

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  • Work from office is mandatory based on business requirement
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  • Actively participate in all educational & training activities like Refresher training on billing and compliance
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  • Analyze Healthcare Claims with Process guidelines
  • Audit Insurance Subscriber and Other Dependents Details
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