Hardware Support technician Job at PRWT Services, Inc. (Boston)

On-Site Hardware Support Technician

This role is critical to ensuring continuous operation of essential hardware sys...

Location

United States , Boston

Salary:

Not provided

PRWT Services, Inc.

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
IT experience preferred but not required
Ability to quickly and accurately diagnose and resolve hardware failures
Ability to work independently with little or no supervision
Reliability and dependability is a must

Job Responsibility

Ensuring continuous operation of essential hardware systems such as handheld devices, mobile printers, tablets, and related peripherals
Provide direct, in-person support for hardware troubleshooting and repair, maintenance, and replacement during business hours
Must have on-call availability on nights and weekends to respond to critical events within 1 hour of notification

Fulltime

New

Desktop Support Technician

Robert Half is seeking a Desktop Support Technician for a contract-to-hire oppor...

Location

United States , Huntersville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of experience in desktop support, help desk, or technical support environments
Experience troubleshooting Windows operating systems, Microsoft Office 365, printers, and hardware devices
Working knowledge of Active Directory user administration
Familiarity with ticketing systems and IT service management processes
Strong troubleshooting, problem-solving, and customer service skills
Ability to manage multiple priorities in a fast-paced support environment
Excellent verbal and written communication skills

Job Responsibility

Provide Tier I and Tier II technical support for end users across hardware, software, and network-related issues
Respond to support requests submitted through ticketing systems, email, and phone while maintaining a high level of customer service
Document, prioritize, and manage incidents through resolution, ensuring accurate and complete ticket records
Troubleshoot desktop, laptop, printer, and peripheral issues, escalating complex problems when necessary
Install, configure, upgrade, and support Windows-based workstations and business applications
Support user account administration and access management within Active Directory
Assist with operating system patching, software deployments, and workstation imaging activities
Perform hardware diagnostics, repairs, and routine maintenance on end-user devices
Provide advanced support for Microsoft Office applications, including Outlook
Collaborate with network, server, security, and telecommunications teams to resolve infrastructure-related issues

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Specialized IT Support Technician

Do you want to play a key role in the technological performance of store operati...

Location

Canada , Montréal

Salary:

Not provided

Uap Inc.

Expiration Date

Until further notice

Requirements

Diploma or degree in Computer Science or a related field
3 to 5 years of experience in IT support (POS, retail store, or distribution center environment)
Experience with a ticketing system (ideally ServiceNow)
Excellent communication skills in both French and English, written and spoken
Strong expertise in Linux (administration, services, log analysis, performance)
Good understanding of networking concepts (TCP/IP, DNS, DHCP, VLAN, VPN)

Job Responsibility

Analyze, diagnose, and resolve critical incidents (software, hardware, network)
Act as the technical escalation point for Level 1 Support
Ensure certification, configuration, and deployment of in-store IT equipment
Manage equipment inventory and collaborate with vendors
Participate in testing, validation, and deployment of new technology solutions
Prioritize interventions based on operational impact
Document solutions and recommend improvements

Fulltime

New

Deskside Support Technician II

Location

United States , Washington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School Diploma with 5+ years of relevant IT support experience
Active Public Trust clearance
Experience providing Tier II support in enterprise Windows environments
Experience using ITSM/ticketing systems
Strong troubleshooting skills across desktop, software, and peripheral technologies
Excellent written and verbal communication skills
Strong customer service and prioritization abilities

Job Responsibility

Provide onsite Tier II deskside support for end-user incidents and service requests
Troubleshoot and resolve issues involving Windows desktops and laptops, Microsoft Office applications, Outlook and Exchange, Printers and peripherals
Perform hardware break/fix activities including replacement of failed components such as hard drives and batteries
Install and support specialty applications not packaged within SCCM
Remove devices from the network in accordance with security directives
Support printer troubleshooting, toner replacement, and device maintenance
Maintain accurate updates within the ITSM ticketing system
Prioritize incidents based on SLA requirements and customer impact
Deliver high-touch 'white glove' support for senior leadership offices
Provide timely, professional communication throughout issue resolution

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

New

It Support Technician

Location

United Kingdom , Mansfield

Salary:

30000.00 - 32000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

5 years previous experience in a helpdesk environment is necessary
Planning, organising and good communication skills
Access to own vehicle
Willingness to learn
Understanding of SQL would be very beneficial
Adaptable to changing circumstances and demands
Good knowledge of Microsoft Office 365, especially Excel/VBA
Good Knowledge of Windows and Server operating system
Good problem-solving skills
Knowledge of infrastructure setups would be advantageous

Job Responsibility

Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members
Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance
Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations
Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability
Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management
Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives
Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation
Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management
Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development

What we offer

A collaborative and supportive work environment
On site parking
Opportunities for career development and training
Competitive salary and benefits package
Exposure to diverse and exciting IT challenges within a dynamic organisation

Fulltime

New

Tier 1 IT Support Technician

Our client is seeking an onsite Tier 1 IT Support Technician to provide day-to-d...

Location

United States , Omaha

Salary:

22.00 USD / Hour

Capstone IT Staffing

Expiration Date

Until further notice

Requirements

2–5 years of IT Help Desk, Desktop Support, or End User Support experience
Experience supporting Windows-based environments
Working knowledge of: Active Directory
Microsoft 365 Administration
SharePoint
PC/Laptop hardware troubleshooting
User account management
Strong troubleshooting and problem-solving skills
Excellent communication and customer service abilities
Ability to work independently in a fast-paced environment

Job Responsibility

Provide Tier 1 help desk and desktop support for end users
Troubleshoot hardware, software, laptop, and peripheral issues
Set up and configure new user accounts, workstations, and equipment
Support employee onboarding and offboarding activities
Manage user accounts and permissions within Active Directory
Administer Microsoft 365 user accounts and licensing
Assist with SharePoint administration and file share management
Respond to support requests and document resolutions
Coordinate with third-party software vendors to resolve application issues
Serve as the liaison between end users and external support providers

Dental Hygiene Care Facility Support Technician

Responsible for the information technology, supply and equipment needs for the S...

Location

United States , Norfolk

Salary:

44192.00 - 60765.00 USD / Year

Old Dominion University

Expiration Date

June 26, 2026

Requirements

Working knowledge of equipment installation, repair, and preventative maintenance to include the use of hand tools. Working knowledge of computer technology and the ability to troubleshoot computer issues and assist with upgrades. Working knowledge of resource management, budget principles, and/or procuring resources. Working knowledge of office productivity softwares, including but not limited to Microsoft Office Suite, Microsoft Teams and Zoom. Effective oral and written communication skills. Demonstrated ability to work independently and as a team member, and learn and implement new softwares and technologies as needed. Demonstrated ability to read, write, analyze, compose, and calculate simple math. Basic Life Support certification or ability to acquire within one month. Basic experience working with technology to include equipment troubleshooting, diagnostics, and repair. Basic administrative experience to include working with budgets and inventory control. High School Diploma or equivalent supplemented with some coursework in a technology related field
equivalent combination of education and experience may be substituted.

Job Responsibility

Responsible for the information technology, supply and equipment needs for the School of Dental Hygiene, the Dental Hygiene Care Facility, the Dental Simulation lab, and the Dental Hygiene Research Center
Duties include working with ITS on programming, performing upgrades, purchasing hardware and software, monitoring inventory, stocking clinic supplies, preventive maintenance, and routine repairs on computer and dental equipment
This position also assists with monitoring the School's budget

Fulltime

Desktop Support Technician

Robert Half is seeking a Desktop Support Technician for a contract-to-hire oppor...

Location

United States , Huntersville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of experience in desktop support, help desk, or technical support environments
Experience troubleshooting Windows operating systems, Microsoft Office 365, printers, and hardware devices
Working knowledge of Active Directory user administration
Familiarity with ticketing systems and IT service management processes
Strong troubleshooting, problem-solving, and customer service skills
Ability to manage multiple priorities in a fast-paced support environment
Excellent verbal and written communication skills

Job Responsibility

Provide Tier I and Tier II technical support for end users across hardware, software, and network-related issues
Respond to support requests submitted through ticketing systems, email, and phone while maintaining a high level of customer service
Document, prioritize, and manage incidents through resolution, ensuring accurate and complete ticket records
Troubleshoot desktop, laptop, printer, and peripheral issues, escalating complex problems when necessary
Install, configure, upgrade, and support Windows-based workstations and business applications
Support user account administration and access management within Active Directory
Assist with operating system patching, software deployments, and workstation imaging activities
Perform hardware diagnostics, repairs, and routine maintenance on end-user devices
Provide advanced support for Microsoft Office applications, including Outlook
Collaborate with network, server, security, and telecommunications teams to resolve infrastructure-related issues

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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Hardware Support technician

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