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We are seeking a hands-on leader to co-design, build, and run the procurement operations backbone for OpenAI’s hardware programs. This is a design-and-do role: you will build the operating enablement model (systems flows, governance, processes, and RACI/DRIs) that enables product teams to move at prototyping and production speed—while ensuring Finance, Legal, Security, and Trade requirements are met and audit-ready. You will lead a small team, convene cross-functional forums to align on standard vs. BU-specific operating choices, and serve as the primary escalation point for centrally owned operational blockers. You will partner closely with Finance and Accounting to ensure direct-materials flows are visible and auditable end-to-end.
Job Responsibility:
Co-design and maintain the operating model with BU and functional leaders
Build the operating system (policies, playbooks, tiered approval lanes, templates)
Define and run escalation paths, exception handling, and operating cadences
Stand up and run the launch operational readiness (back-office) cadence for hardware programs
Operationalize supplier onboarding/vendor master controls, PO lifecycle governance, receiving/inspection signals, 3-way match readiness, and tooling/CapEx capture controls
Ensure Finance-grade visibility via required part/PO metadata and reconciliation routines
Define requirements and controls for logistics partner performance
Define and ensure controls/data handoffs for finished-goods flows with manufacturing partners
Run operational readiness forums and unblock paths across Procurement, Logistics, Finance/Accounting, Legal, Security/TPRM, and Trade
Serve as primary cross-functional escalation point for centrally owned procurement-ops issues
Define requirements, workflows, and controls for hardware procurement ops
Partner with Finance Systems and Accounting to define metadata and reconciliation processes
Convene cross-functional forums with Legal, Security/TPRM, Trade, and Finance to resolve time-sensitive sourcing/compliance questions
Maintain a direct procurement operations / supply chain enablement risk register
Establish audit-ready evidence practices for key controls
Hire and lead a small enablement team
Translate execution pain points into structural fixes
champion change management
Build strong operating rhythms and partnerships with BU teams, Finance/Accounting, Legal, Security, Trade, and Enterprise Platform Technology
Embed automation and AI into intake, onboarding, PO-to-fulfillment, inventory visibility, and dashboards
Define and track Procure-to-Pay operational KPIs
continuously improve workflows and controls
Requirements:
Experience running direct procurement operations and supply chain operations in fast-moving hardware organizations (NPI → production)
Practical experience with ERP and PLM/MRP integrations, plus asset accounting concepts (tooling/capitalization)
Strong bias for action
delivers pilots that are production-useful within 60–180 days
Collaborative operating style
partners with BUs to co-design responsibilities while owning the operating system and delivery
Working knowledge of trade, compliance, and supplier quality
10+ years in procurement ops, supply chain ops, or hardware manufacturing environments with NPI and BOM experience
Proven experience delivering ERP direct-materials configurations and at least one PLM/MRP implementation or pilot
Experience supporting contract manufacturing and logistics motions
Strong people leadership and track record of building/scaling enablement teams
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Offers Equity
Performance-related bonus(es) for eligible employees