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Hardware Procurement Operations Lead

United States, San Francisco 240000.00 - 295000.00 USD / Year · Job Posted February 21, 2026
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Job Description

We are seeking a hands-on leader to co-design, build, and run the procurement operations backbone for OpenAI’s hardware programs. This is a design-and-do role: you will build the operating enablement model (systems flows, governance, processes, and RACI/DRIs) that enables product teams to move at prototyping and production speed—while ensuring Finance, Legal, Security, and Trade requirements are met and audit-ready. You will lead a small team, convene cross-functional forums to align on standard vs. BU-specific operating choices, and serve as the primary escalation point for centrally owned operational blockers. You will partner closely with Finance and Accounting to ensure direct-materials flows are visible and auditable end-to-end.

Job Responsibility

  • Co-design and maintain the operating model with BU and functional leaders
  • Build the operating system (policies, playbooks, tiered approval lanes, templates)
  • Define and run escalation paths, exception handling, and operating cadences
  • Stand up and run the launch operational readiness (back-office) cadence for hardware programs
  • Operationalize supplier onboarding/vendor master controls, PO lifecycle governance, receiving/inspection signals, 3-way match readiness, and tooling/CapEx capture controls
  • Ensure Finance-grade visibility via required part/PO metadata and reconciliation routines
  • Define requirements and controls for logistics partner performance
  • Define and ensure controls/data handoffs for finished-goods flows with manufacturing partners
  • Run operational readiness forums and unblock paths across Procurement, Logistics, Finance/Accounting, Legal, Security/TPRM, and Trade
  • Serve as primary cross-functional escalation point for centrally owned procurement-ops issues
  • Define requirements, workflows, and controls for hardware procurement ops
  • Partner with Finance Systems and Accounting to define metadata and reconciliation processes
  • Define/recommend/govern procurement-required BOM/AVL attributes
  • Convene cross-functional forums with Legal, Security/TPRM, Trade, and Finance to resolve time-sensitive sourcing/compliance questions
  • Maintain a direct procurement operations / supply chain enablement risk register
  • Establish audit-ready evidence practices for key controls
  • Hire and lead a small enablement team
  • Translate execution pain points into structural fixes
  • champion change management
  • Build strong operating rhythms and partnerships with BU teams, Finance/Accounting, Legal, Security, Trade, and Enterprise Platform Technology
  • Embed automation and AI into intake, onboarding, PO-to-fulfillment, inventory visibility, and dashboards
  • Define and track Procure-to-Pay operational KPIs
  • continuously improve workflows and controls

Requirements

  • Experience running direct procurement operations and supply chain operations in fast-moving hardware organizations (NPI → production)
  • Practical experience with ERP and PLM/MRP integrations, plus asset accounting concepts (tooling/capitalization)
  • Strong bias for action
  • delivers pilots that are production-useful within 60–180 days
  • Collaborative operating style
  • partners with BUs to co-design responsibilities while owning the operating system and delivery
  • Working knowledge of trade, compliance, and supplier quality
  • 10+ years in procurement ops, supply chain ops, or hardware manufacturing environments with NPI and BOM experience
  • Proven experience delivering ERP direct-materials configurations and at least one PLM/MRP implementation or pilot
  • Experience supporting contract manufacturing and logistics motions
  • Strong people leadership and track record of building/scaling enablement teams

What we offer

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
  • Offers Equity
  • Performance-related bonus(es) for eligible employees

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