Hardware Operations Program Manager Job at Block (Singapore)

Hardware Operations Program Manager- Robotics

At Meta’s Reality Labs, we are developing the future of robotics. Meta is seekin...

Location

United States , Redmond

Salary:

118000.00 - 170000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent practical experience
5+ years of experience in technical program management, project management, and/or operations management
Experience understanding and communicating technical information to non-experts and cross-functional stakeholders
Demonstrated experience operating independently, be detail-oriented, and deliver results in a highly organized manner
Proven interpersonal skills, including relationship building and collaboration within broad cross-functional teams
Experience operating autonomously across multiple teams and managing complex dependencies
Experience resolving conflicts and driving decisions across stakeholders with differing priorities
Experience navigating ambiguous problem spaces and evolving responsibilities in fast-moving environments

Job Responsibility

Drive end-to-end execution for early-stage robotics hardware programs, ensuring program plans, dependencies, and deliverables are defined, tracked, and met
Manage prototype sourcing and logistics for early-stage program needs, including Hardware Purchase Orders (POs), Requests for Proposals (RFPs), vendor quotes, and invoice approvals
Lead cross-functional evaluation of major hardware CapEx and OpEx decisions, including business cases on manufacturing scope and insource vs. outsource tradeoffs
Facilitate logistics and tracking for prototype part movement across internal, supplier, and external sites, including shipment coordination and delivery verification
Manage distribution of prototype hardware by tracking prototype and parts inventory, coordinating demo experiences, and maintaining prototype documentation and readiness status
Own hardware budget tracking and reporting
create reliable quarterly estimates and actuals in partnership with finance and program stakeholders
Coordinate across finance, facilities, procurement, and legal to enable contracts, purchasing, site needs, and vendor engagements required for program execution
Proactively identify inefficiencies, risks, and bottlenecks
develop mitigation plans, drive alignment on decisions, and ensure timely follow-through

What we offer

bonus
equity
benefits

Fulltime

Infrastructure Hardware Technical Program Manager- Hardware Systems

Meta is seeking a Technical Program Manager (TPM) with experience in server and ...

Location

United States , Menlo Park

Salary:

168000.00 - 234000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

B.S. in Computer Science or a related technical discipline, or equivalent experience
10+ years of experience in software engineering, systems engineering, hardware engineering, or technical product/program management experience
Experience delivering tech programs or products from inception to delivery
Knowledge of user needs, gathering requirements, and defining scope
Experience operating under your own initiative across multiple teams, demonstrated critical thinking, and thought leadership
Communication experience and experience working with technical management teams to develop systems, solutions, and products
Organizational, coordination and multi-tasking experience
Analytical and problem-solving experience with large-scale systems
Experience establishing work relationships across multidisciplinary teams and multiple partners in different time zones

Job Responsibility

Lead technical program management of next-generation hardware platform(s) for Meta Infrastructure in a matrix organization covering a range of areas (Data Center, Network, Hardware Systems, Infrastructure Engineering, Software Engineering, Capacity Management) and across multiple physical locations
Own overall program success, spanning the end-to-end development of the hardware product. spanning internal and external development work through successful ingestion into Meta’s infrastructure and support of production workloads at scale
Develop and manage programs including defining scope, requirements, development model, schedules, and deliverables with engineering teams, partners, and stakeholders
Influence broader roadmaps through product interception and market fit, competitive analysis, and feasibility studies
Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases
Partner with Engineering counterparts across a range of specialties as well as other teams to define product roadmaps
Drive overall communication to leadership, stakeholders and core working teams in regular cadence
Drive internal process improvements across multiple teams and functions
Analyze infrastructure needs and produce hardware designs and prototypes to meet those needs
Manage and drive strategic vendor engagement and deliveries

What we offer

bonus
equity
benefits

Fulltime

Lead AI Operations Program Manager

Meta is seeking an AI-focused operations program leader to act as the Single Thr...

Location

United States , Sunnyvale

Salary:

199000.00 - 272000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

Data-driven problem solving skills to address multi-dimensional problems with high levels of uncertainty across multiple functional teams
Deep experience managing integration programs and digital transformation in complex hardware, consumer electronics, or semiconductor environments
Strong operational and program management background in manufacturing, supply chain, or product development, including managing supplier technical operations
Experience communicating effectively with a broad range of stakeholders, collaborators, and clients at different levels, including influencing cross-functional executives
Track record of driving AI programs from concept through scaled deployment, with measurable operational outcomes and successful transition into the NPI phase
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
15+ years of experience in program management or operations leadership within hardware, manufacturing, or AI transformation environments

Job Responsibility

Act as the Single Threaded Leader (STL) for AI transformation initiatives for the OPM role, owning end-to-end program management from scoping and planning through execution and scaled deployment
Accountable for end-to-end manufacturing operations integration with AI tools, driving supplier readiness activities and executing development builds leading up to ramp and mass production
Establish the appropriate engagement model and define roles and responsibilities between internal cross-functional teams (Engineering, Sourcing, Quality) and external manufacturing partners
Use knowledge of AI/ML technologies and operational data to influence key design, architecture, and process decisions to meet Operations KPIs
Assess, analyze, consolidate, and communicate risk and status clearly and succinctly to management, presenting options for resolution to the cross-functional executive team through new product reviews
Champion continuous improvement by demonstrating the ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Partner with leaders to design end-to-end workflows that integrate AI agents and automated orchestration, managing the transition from NTI to NPI
Manage program health including backlogs, sprint adherence, risk mitigation, resource allocation, and escalation management across multiple functional teams
Produce clear program artifacts — charters, roadmaps, status reports, and decision documents — that present options, tradeoffs, and risks to facilitate executive decision-making
Transition successful pilots into repeatable playbooks and hand over ongoing governance to PMO/Operations and functional owners

What we offer

bonus
equity
benefits

Fulltime

Supply Chain Operations Program Manager

Meta is seeking an Operations Program Manager to drive build-to-order supply cha...

Location

China , Shenzhen

Salary:

Not provided

Meta

Expiration Date

Until further notice

Requirements

Bachelor's degree or higher in Business, Engineering, Supply Chain/Operations discipline or equivalent experience
8+ years of experience in an operations-focused program management role for consumer electronics devices
Experience driving new product introduction programs from development builds through mass production ramp, including process qualification and capacity planning
Experience working with and managing external suppliers and manufacturers in FATP/JDM/ODM/CM environments
Experience using data analysis and systematic problem-solving approaches to resolve multi-dimensional manufacturing or operations challenges
Experience communicating program status, risk, and technical tradeoffs to both engineering teams and executive leadership

Job Responsibility

Own build-to-order supply chain operations of hardware programs at contract manufacturers, driving development through mass production and sustaining operations
Define and manage the build-to-order engagement model between internal cross-functional teams and external manufacturing partners (FATP/JDM/ODM/CM environments), clarifying roles, responsibilities, and deliverables at each program phase
Drive supplier readiness activities including manufacturing line design, process qualification planning, capacity modeling, and capital expenditure planning ahead of development builds and ramp
Lead on-site bring-up and integration activities at supplier facilities, coordinating with both internal engineering and external operations resources to resolve technical and process issues
Assess, consolidate, and communicate program risk and status clearly and succinctly to leadership, calling out key issues and presenting options for resolution at cross-functional reviews and executive forums
Liaise across cross-functional teams to ensure product cost, manufacturability, reliability, product quality, and safety & compliance performance goals are met
Identify early risks and constraints (supplier capability, process maturity, capacity, cost) and drive mitigation plans and decisions
Drive strategic initiatives that improve how NPIs are executed, including standardization, operating cadence, readiness criteria, and lessons-learned reuse
Contribute to team-level goals by developing scalable playbooks and mechanisms that reduce duplicated work and improve program execution efficiency across the hardware portfolio

Fulltime

Reliability Program Manager (Hardware)

As a Reliability Program Manager (REL PM) within Block Hardware, you will own th...

Location

United States , Bay Area

Salary:

178200.00 - 297000.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

BS degree in Mechanical Engineering, Electrical Engineering, Materials Science, or a related technical field
MS preferred
8+ years of industry experience in consumer electronics, hardware development, or manufacturing environments
5+ years of experience directly owning or managing hardware reliability programs, validation, or qualification
Strong hands-on knowledge of reliability testing methodologies (e.g., HALT, HASS, EVT/DVT/PVT REL testing, environmental, mechanical, and lifecycle testing)
Experience working with third-party REL labs and contract manufacturers
Ability to translate test results into meaningful product and customer impact
Strong program management skills with demonstrated ability to manage complex, cross-functional efforts
Excellent written and verbal communication skills, including executive-level synthesis
Comfort operating with high autonomy and accountability across multiple programs

Job Responsibility

Own the hardware reliability (REL) strategy across Block Hardware products, from early development through production
Define, maintain, and continuously improve standardized REL test plans by product category and development phase
Plan and manage REL schedules across multiple concurrent hardware programs
Serve as the primary point of contact for third-party reliability laboratories and contract manufacturer (CM) reliability partners
Drive execution of reliability testing at labs and CMs, ensuring clear scope, timelines, and deliverables
Track, analyze, and synthesize REL results, highlighting trends, risks, and systemic issues
Partner with Hardware Engineering and Product Design to drive failure analysis (FA), define mitigation and validation plans, and ensure reliability issues are appropriately prioritized and closed
Identify common failure modes and mitigation strategies across programs and ensure learnings are reused
Clearly communicate reliability status, risks, and tradeoffs to engineering leadership and program stakeholders
Establish operating mechanisms and documentation that improve REL consistency, efficiency, and transparency

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Logistics Operations Program Manager

Meta's Reality Labs (RL) is seeking a Logistics Operations Program Manager (OPM)...

Location

United States , Sunnyvale

Salary:

115000.00 - 163000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

8+ years of experience in logistics, fulfillment operations, supply chain operations, or operations program management (prototype, NPI, or high-variability environments)
Experience working in consumer electronics, AR/VR, hardware NPI, or other complex physical supply chain environments
Demonstrated experience leading cross-functional operational programs with measurable outcomes (service, cost, quality, cycle time, or compliance)
Hands-on experience with fulfillment processes (receiving, inventory management, pick/pack/ship, transportation coordination, returns/reverse logistics) and exception management
Experience building operational mechanisms and documentation (operating procedures, service metrics, escalation frameworks, metrics dashboards) and driving adoption across stakeholders
Analytical and problem-solving skills, including defining metrics, diagnosing drivers, and prioritizing improvements using data
Operates under your own initiative in ambiguous, time-sensitive environments and to manage multiple priorities and stakeholders simultaneously
Evidenced success in communication skills, including executive-ready status updates, risk articulation, and decision framing

Job Responsibility

Own prototype fulfillment operational programs end-to-end (intake, prioritization, planning, execution, and post-mortems) to enable RL product development timelines
Be the primary liaison between broad internal teams and third-party logistics service providers
Partner cross-functionally with Product Engineering, Prototype Programs, Security, Shipping Vendors, and Internal customers to align requirements and deliver on-time, compliant shipments
Influence vendor operating mechanisms (Process documents, service metrics, escalation paths, weekly business reviews, exception management workflows) to ensure consistent global execution
Lead continuous improvement initiatives to reduce cycle time, improve on-time delivery, and increase labor/process efficiency across pick/pack/ship, returns, and reverse logistics
Develop and maintain Key Performance Indicators and reporting (e.g., on-time shipment performance, cycle time, backlog health, exception rate, inventory accuracy), and present insights and recommendations to stakeholders and leadership
Enable systems and tooling enhancements (requirements definition, user testing, training, rollout/change management) to improve order intake, visibility, tracking, and operational controls
Manage shipment exceptions and high-severity escalations
coordinate rapid resolution with internal teams and external logistics providers
Influence roadmap planning by identifying operational risks, capacity constraints, and dependency gaps

What we offer

bonus
equity
benefits

Fulltime

Supply Chain Employee Hardware Program Manager

We are seeking a Supply Chain Employee Hardware Program Manager to lead the end‑...

Location

United States , Redmond

Salary:

96500.00 - 188400.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience
Bachelor’s degree and 5+ years’ experience in supply chain, hardware, operations, procurement, or global program management
Proven experience managing supplier‑driven programs with a focus on user experience and overall best in class operations
Contract negotiation expertise: multi-million-dollar SOWs, Masters, and SLA performance management
Experience driving process reengineering and automation in complex environments
Sound knowledge in area of Technology, Hardware, Manufacturing
Sound experience in process, dashboard, AI, and tools development to improve productivity, efficiency and user experience in Procurement or Supply Chain space
Proficient analytical and reporting skills with hands on with reporting technologies is an added advantage – Power BI, AI Agents, etc.

Job Responsibility

Lead strategic OEM supplier relationships including monthly business reviews, SLA performance management, and multi-year contract negotiations (SOW/MPPA)
Negotiate pricing, volume rebates, and contract terms to achieve annual savings targets while maintaining supply continuity
Drive supplier performance improvements through data-driven scorecards and corrective action planning
Manage global hardware supply chain including demand planning, inventory optimization, device order backlog management
Partner with IT and product stakeholders on device certification, roadmap alignment, and lifecycle planning
Lead data engineering initiatives to improve accuracy by owning business logic
Develop Power BI dashboards for KPI tracking
Drive AI adoption and process automation to eliminate manual tasks and enhance user experience
Monitor program performance and lead continuous improvement initiatives focused on efficiency, speed, and reliability
Ensure proficient data discipline, reporting, and insights to support operational and leadership decisions

Fulltime

Senior Technical Hardware Program Manager

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the...

Location

United States , Redmond

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
2+ years of experience managing cross-functional and/or cross-team projects
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Drive virtual teams of functional leads including members from hardware and software engineering, sourcing, supply chain, networking and datacenter operations from documenting a clear Plan-of-Record (POR) for the new product development to leading the project team to meet stated milestones
Technical Program Management for new Cloud hardware development
Drive the development, planning & execution of a holistic cross functional product development and/or launch strategy
Provides technical leadership and identify technical risks
Collaborate with internal and external technology development partners to form a cohesive development plan
Have an in-depth understanding of the product technical requirements, milestones, deliverables, and interdependencies for establishing an accurate and effective project infrastructure
Leverage experience and engineering skills to solve problems, fill gaps and achieve objectives through a cross functional team
Responsible for effective communication and escalation of risks and dependencies while ensuring timely decisions are being made
Hold accountability for team and most or all portions of the work to deliver best in class architecture solutions
The ability to engage subject matter experts across disciplines to deliver the best outcomes

Fulltime

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Hardware Operations Program Manager

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