Hardware Lifecycle & Inventory Coordination Analyst Job at Robert Half (Wayzata)

Hardware Lifecycle & Inventory Coordination Analyst

We are seeking a Hardware Lifecycle & Inventory Coordination Analyst to support ...

Location

United States , Wayzata

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

4–6 years of professional experience in hardware lifecycle coordination, IT asset management, inventory management, supply chain support, or IT operations (not seeking super‑senior level)
Hands‑on experience using ServiceNow, specifically Hardware Asset Management (HAM)
Strong understanding of basic PC and laptop hardware components (CPU, RAM, processors, storage, etc.)
configuration expertise not required
Experience supporting PC or hardware refresh programs and lifecycle coordination in an enterprise environment
Strong analytical skills with a demonstrated ability to work with numbers, ask the right questions, and identify data issues
Advanced attention to detail with the ability to ensure data accuracy across multiple systems
Proficiency with Excel, including pivot tables and data analysis
Ability to clearly communicate with both technical and non‑technical stakeholders via email, meetings, and phone
Ability to take direction, execute independently, and think through how hardware lifecycle decisions impact different user populations (e.g., plant workers vs. administrative users)

Job Responsibility

Coordinate and manage enterprise hardware inventory and lifecycle refresh activities for 80,000+ administrative devices
Support ongoing PC and laptop refresh initiatives to reduce device age and meet modernization targets
Forecast inventory needs and coordinate refresh timing to ensure device availability aligns with business goals
Work closely with vendors, procurement teams, and service providers to ensure hardware orders flow correctly and resolve ordering, fulfillment, or PO‑related issues
Maintain and validate asset and inventory records within ServiceNow Hardware Asset Management (HAM)
Pull, reconcile, and analyze data from systems such as ServiceNow, SCCM, JAMF, and Microsoft Intune
Perform data analysis and reporting using Excel (pivot tables, lookups, analysis)
Power BI dashboard experience is a plus but not required
Build reports that clearly tell a story with numbers and support operational and lifecycle decision‑making
Communicate regularly with internal IT teams, business stakeholders, vendors, and – over time – end users regarding device lifecycle status, ordering, and logistics

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Hardware Management Support Analyst

We are looking for a detail-oriented Hardware Management Support Analyst to supp...

Location

United States , Golden Valley

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting enterprise-issued hardware, including laptops, monitors, docking stations, and peripheral devices in a corporate setting
Strong customer service skills with the ability to communicate clearly and professionally in both written and verbal interactions
Proven ability to manage multiple requests at once while maintaining accuracy, organization, and compliance with established processes
Working knowledge of hardware provisioning, configuration, deployment, and recovery practices
Familiarity with asset management tools and standard hardware lifecycle activities such as procurement, support, refresh, and retirement
Basic troubleshooting capability for common hardware issues, with sound judgment on when to escalate for further support
Understanding of device security expectations, policy adherence, and data protection requirements within a business environment

Job Responsibility

Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement
Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines
Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity
Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately
Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable
Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes
Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Hardware Management Support Analyst

We are looking for a detail-oriented Hardware Management Support Analyst to supp...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting enterprise-issued hardware, including laptops, monitors, docking stations, and peripheral devices in a corporate setting
Strong customer service skills with the ability to communicate clearly and professionally in both written and verbal interactions
Proven ability to manage multiple requests at once while maintaining accuracy, organization, and compliance with established processes
Working knowledge of hardware provisioning, configuration, deployment, and recovery practices
Familiarity with asset management tools and standard hardware lifecycle activities such as procurement, support, refresh, and retirement
Basic troubleshooting capability for common hardware issues, with sound judgment on when to escalate for further support
Understanding of device security expectations, policy adherence, and data protection requirements within a business environment

Job Responsibility

Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement
Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines
Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity
Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately
Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable
Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes
Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience

What we offer

Medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

It Support Analyst

We are looking for an IT Support Analyst to join a detail-oriented services orga...

Location

United States , Stamford

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2–4 years of experience in IT support, systems support, business systems analysis, or a closely related role
Strong hands-on knowledge of Microsoft 365 and Windows-based desktop support environments
Experience working with Active Directory, service desk ticket management, and general troubleshooting for end users
Ability to coordinate with third-party vendors and manage issue resolution across external support partners
Demonstrated skill in collecting business requirements and translating them into practical technical recommendations
Strong organizational ability with the capacity to manage multiple tasks, projects, and support priorities at the same time
Clear communication skills with the ability to work effectively with both technical teams and non-technical stakeholders

Job Responsibility

Deliver desktop and end-user support for staff across multiple office locations, ensuring timely resolution of day-to-day technical issues
Oversee ticket follow-up with external service providers, escalating concerns when needed and tracking performance against agreed service expectations
Maintain the health of essential IT environments, including endpoint devices, server resources, and network components
Coordinate technical initiatives from planning through implementation, keeping tasks organized and stakeholders informed throughout delivery
Support employee onboarding and offboarding by preparing equipment, assigning system access, and assisting with technology orientation
Administer vendor relationships related to IT services, including onboarding support, contract coordination, and ongoing service review
Track hardware inventory and manage asset lifecycle activities such as deployment, replacement planning, and records maintenance
Compile operational updates, reporting, and performance metrics to provide visibility into IT service trends and priorities
Gather business needs, document requirements, and work with technical teams or vendors to turn those needs into effective system changes
Assist with technology due diligence, integration efforts, and change support tied to acquisitions, application rollouts, and platform upgrades

What we offer

medical, vision, dental, and life and disability insurance
enrollment in our company 401(k) plan
free online training

IT Service Desk Analyst I

As an IT Service Desk Analyst I, you are the face of the IT department, serving ...

Location

India , Bengaluru

Salary:

Not provided

Cherry Ventures

Expiration Date

Until further notice

Requirements

Foundational Tech Knowledge: Basic understanding of computer hardware, operating systems, and common office software
Platform Experience: Familiarity with service desk software (e.g., Jira) and team communication tools (e.g., Slack) is a plus
Interpersonal Skills: Exceptional communication skills with a focus on delivering a positive customer experience
Organizational Ability: Detail-oriented approach to managing physical assets and maintaining clear documentation
Integrity: Ability to handle sensitive access requests and company property with high levels of trust and adherence to policy

Job Responsibility

Tier 1 Support & Incident Management: Provide high-quality first-level technical assistance via Slack, Jira, and in-person interactions
Core Troubleshooting: Resolve common IT hurdles, including account lockouts, password resets, and software access requests
SLA Accountability: Manage personal ticket queues to consistently meet or exceed established Service Level Agreements (SLAs)
Triage & Documentation: Accurately document all troubleshooting steps and ensure tickets are properly triaged and escalated within the service desk platform when necessary
Service Excellence: Maintain a professional and helpful demeanor, demonstrating patience, empathy, and kindness in every user interaction
Onboarding & Asset Lifecycle: Support the onboarding process by staging, configuring, and testing computer hardware and software for new team members
Offboarding & Recovery: Coordinate the retrieval of company IT assets during employee departures
Hardware Maintenance: Execute fundamental hardware tasks, including unboxing new equipment, performing secure data wipes, and restoring systems for redeployment
Inventory & Security Compliance: Perform weekly physical inventory checks to ensure hardware availability and data accuracy
Regulatory Adherence: Operate in strict compliance with all Xometry IT policies, security protocols, and standard operating procedures

Fulltime

Operations & Security Manager

The SOC Manager is the designated leader responsible for the day-to-day manageme...

Location

United States , Tallahassee

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Master's degree in engineering, information technology, or related field (or equivalent formal training and experience)
Minimum 10 years of overall experience, including at least 7 years in Information SPAA, cybersecurity, system administration, or engineering
At least 7 years as ISSO, security analyst, or security engineer with hands-on experience in NIST Risk Management Framework (RMF), audit log reviews, system monitoring, SPAA processes, FISMA requirements, vulnerability and compliance scanning, continuous monitoring, security testing and evaluation, security policies
Minimum 7 years of experience in vertical disciplines such as law enforcement, anti-terrorism, biological science, banking, transportation, or similar fields
Minimum 5 years managing a SOC or similar 24x7 security operations team

Job Responsibility

Lead the design and implementation of complex IT security solutions, including Threat Management, Vulnerability Management, and Identity and Access Management
Evaluate security control compliance with federal and State of Florida requirements and client monitoring strategies
Develop and manage security standards for physical and virtual desktop environments
Identify and manage risks associated with information systems
Coordinate with the client's Cybersecurity Unit to maintain compliance and Authorization to Operate (ATO)
Ensure secure operation, maintenance, and disposal of assigned assets and systems
Conduct annual assessments to ensure policy and standards compliance
Address security requirements throughout the system lifecycle
Establish and review audit trails and retain audit logs
Generate and interpret documentation for CSAM compliance

Fulltime

Operations & Security Manager

The SOC Manager is the designated leader responsible for the day-to-day manageme...

Location

United States , Tallahassee

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Master’s degree in engineering, information technology, or related field (or equivalent formal training and experience)
Minimum 10 years of overall experience, including at least 7 years in Information SPAA, cybersecurity, system administration, or engineering
At least 7 years as ISSO, security analyst, or security engineer with hands-on experience in: NIST Risk Management Framework (RMF)
audit log reviews
system monitoring
SPAA processes
FISMA requirements
vulnerability and compliance scanning
continuous monitoring
security testing and evaluation

Job Responsibility

Lead the design and implementation of complex IT security solutions, including Threat Management, Vulnerability Management, and Identity and Access Management
Evaluate security control compliance with federal and State of Florida requirements and client monitoring strategies
Develop and manage security standards for physical and virtual desktop environments
Identify and manage risks associated with information systems
Coordinate with the client’s Cybersecurity Unit to maintain compliance and Authorization to Operate (ATO)
Ensure secure operation, maintenance, and disposal of assigned assets and systems
Conduct annual assessments to ensure policy and standards compliance
Address security requirements throughout the system lifecycle
Establish and review audit trails and retain audit logs
Generate and interpret documentation for CSAM compliance

Cybersecurity Specialist III

Zachary Piper Solutions is seeking a Cybersecurity Specialist III to support a f...

Location

United States , Ft. Belvoir

Salary:

120000.00 - 130000.00 USD / Year

Piper Companies

Expiration Date

Until further notice

Requirements

3+ Years of Experience with a Master's Degree in Information Technology, Risk Management, Cybersecurity
5+ Years of Experience with a Bachelor's Degree in Information Technology, Risk Management, Cybersecurity
8+ Years of Experience with an Associate's Degree in Information Technology, Risk Management, Cybersecurity
10+ Years with a High School Diploma
One of the Required Certifications: CASP CE, CISSP, CISSP – ISSAP, CISSP - ISSEP, CSSLP, CISA, CISM, GCED, GCIH
Must have an active TS/SCI with the ability to obtain or maintain a CI Polygraph
Experience with ACAS, HBSS, and mitigation strategies
Experience with risk assessment, mitigation, and closure of network vulnerabilities, and vulnerability management eMASS
Establishing, managing, and tracking of Plan of Action & Milestones (POA&M) Applying STIGs to servers, databases, applications, and other hardware Security Readiness Review (SRR) Tools (scripts and ACAS)
Ability to identify, maintain, and troubleshoot control network components

Job Responsibility

Coordinating and implementing technical controls and configuration settings
Working in a team environment alongside other cybersecurity engineers and Risk Management Framework (RMF) analysts
Supporting Information System Security Engineering efforts
Working closely and supporting team members, vendors, and government customers
Implementing DoD Security Technical Implementation Guides (STIGs) on traditional IT and Operational Technology (OT) systems
Assisting in the development and verification of documentation necessary to complete the DoD RMF assessment and authorization process
Conducting ICS/SCADA system inventories following DoD guidance
Conducting vulnerability scanning and documenting system vulnerabilities
Supporting ISO standardization and Quality inspections
Participating in continuous improvement of organizational cybersecurity posture

What we offer

medical
dental
vision
401(k)
paid time off
federal holidays
paternity leave
tuition reimbursement
military reserve pay offset
sick leave

Fulltime

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Hardware Lifecycle & Inventory Coordination Analyst

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