Hardware Break/Fix Engineer Job at Global Technology Solutions Ltd. (Peterborough)

Hardware Engineer

We are looking for a Hardware Engineer / Deskside Support Technician to provide ...

Location

United States , Rockville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field and 2–3+ years of relevant experience (or equivalent experience in lieu of degree)
Minimum 3 years of desktop support / deskside support experience
Strong experience supporting Windows 10 and Windows 11 devices
Hands-on experience with hardware deployment, imaging, and configuration (Dell or similar devices)
Experience with ITSM tools (e.g., ServiceNow) for ticket management and documentation
Solid troubleshooting skills across hardware, software, and end-user environments
Ability to work independently with minimal supervision and handle moderately complex issues
Strong communication skills and ability to support end users in a professional manner
Ability to lift/move IT equipment and perform physical tasks as needed
Must be able to obtain a Public Trust clearance prior to start

Job Responsibility

Provide Tier 2 deskside support for desktops, laptops, and related hardware in a Windows 10/11 environment
Perform break/fix support, troubleshooting hardware/software issues, and resolving user tickets
Deploy, configure, and image Dell laptops and desktops for end users
Utilize ServiceNow (or similar ITSM tools) for ticket tracking, documentation, and CMDB updates
Support patching, system updates, and ensure endpoint compliance with security requirements
Coordinate with Tier 3 teams on escalations, upgrades, and major incidents
Assist with asset management, procurement support, and hardware lifecycle activities
Participate in disaster recovery (DR/COOP) exercises and provide onsite support
Perform system maintenance tasks including backups, upgrades, and recovery procedures
Provide clear communication and status updates to stakeholders and end users

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

High Performance Compute Hardware Engineer

Responsible for providing technical support to our client by maintaining the cor...

Location

United States , Vicksburg

Salary:

78700.00 - 181200.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Top Secret Clearance, TS/SCI preferred
Security+ and Linux+ certification
Must be a self-starter who is able to work independently, without supervision, and within a team environment
Have extensive Linux-based hardware troubleshooting and diagnostics experience
Able to communicate prognosis and impact with both the customer and HPE teams
Ability to work in a multi-technology environment with the ability to diagnose complex technical problems to their root cause
Able to communicate with internal and external senior management confidently and demonstrate the professionalism of the job family
4+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study
without a degree, three additional years of relevant professional experience (7+ years in total).

Job Responsibility

Hardware break/fix experience required
Reports daily to, and works physically at, the Customer Site
Accountable for meeting and maintaining customer’s SLA (Service Level Agreement)
Engages in technical problem solving across multiple technologies
Owns and drives service tickets, including the ordering of parts for needed repairs
Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management to ensure timely resolution of system or customer issues
Performs daily hardware diagnostics and repairs
Responsible for verifying and implementing the detailed technical solution to the problem
Participates as part of a team and maintains good relationships with team members and customers
Collects and determines data from appropriate sources to assist in determining customer needs and requirements

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion.

Fulltime

Break/fix engineer

We are seeking a Break/Fix Engineer (L2) to provide onsite hardware support acro...

Location

United Kingdom , Nottingham

Salary:

Not provided

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

L2-level knowledge of laptops and desktops (HP/Lenovo preferred)
Ability and willingness to perform break/fix repairs under supervision
Previous Field Experience Essential
Own vehicle and essential tools preferred
Strong time management and organisational skills
Flexibility to work across multiple sites

Job Responsibility

Attend designated customer sites to perform laptop and desktop break/fix activities
Conduct hardware repairs, reassembly, and component swaps following guidance
Support diagnostics and troubleshooting of HP and Lenovo devices
Use a mobile service app to: Manage and update tickets
Collect and return parts daily
Record completed work and close tickets
Follow instructions from senior engineers for BIOS updates, branding, and other tasks
Maintain safe working practices and report issues to the support line
Deliver professional customer service while onsite

What we offer

Mileage and parking claimable

Fulltime

Mfp printer hardware computer field engineer

Location

United Kingdom , Chelmsford

Salary:

16.09 - 16.41 GBP / Hour

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

Full UK driving licence (maximum 6 penalty points)
Legal right to work in the UK
No restrictions preventing the attainment of SC Security Clearance
Flexibility to work variable start/finish times as required by the business
Proven experience as a printer and MFP engineer, including repair to board level
Demonstrated ability to repair laptops and desktops to board level
Hands-on experience providing L1 deskside support in Windows environments
Experience with hands-and-feet network support, including switch replacements, patching, and hardware swaps
Strong problem-solving ability and confidence working independently
Excellent communication and customer-facing skills

Job Responsibility

Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware
Diagnose and repair devices to board level with accuracy and efficiency
Deliver Level 1 deskside support for Windows-based systems
Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations
Maintain accurate records of work completed, parts used, and updates within service management systems
Ensure excellent customer service and communication at all times
Travel to various customer locations across the UK as required

What we offer

Company Van: Provided

Fulltime

Field Service Technical Support

We are seeking a Field Engineer to support the client customer data centers by r...

Location

United States , Detroit

Salary:

20.00 - 22.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

Must have a basic understanding of Storage theory, Server layout and Network concepts
Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices
Requires good understanding of the general/technical aspects of the job
Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand
Must possess professional written and verbal communication skills
Must be organized and able to document daily activities
Must maintain successful communication and working relationship with management & peers of all levels
Teamwork and interpersonal skills
Must be willing to work outside of standard business hours and weekends
Must be willing to travel for out of state projects

Job Responsibility

Analyzes, troubleshoots, and resolves issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking
Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting
Able to perform high volume/low impact tasks in an efficient and knowledgeable manner
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation
Able to proficiently perform data center support tasks with little guidance
Demonstrate hands-on practical knowledge of systems and policies
Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities

What we offer

Hourly rate + .72/mile reimbursement
Mileage/Tolls/Parking (if any) will be reimbursed using Federal rate(s)
medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
corporate discount savings program
on-demand training program
access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure

Senior Installation Field Engineer

Job description: Intratek Computer, Inc., an Irvine, California based company, w...

Location

United States , Hot Springs

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

5+ years of experience with designing, analyzing, configuring, or troubleshooting IP networks
Experience in managing technical teams
Experience with Wi-Fi hardware – Configuration, Management, and Issue Resolution
Experience with network hardware – Install, Configuration, Management, and Issue Resolution
Will need to consistently traverse around the site campus/training sites transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets
Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions
Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills
Possession of excellent written and verbal communication skills
Experience writing reports/deliverables
Familiar with network technologies analyzing network traffic and determining network issues

Job Responsibility

Manage a team of onsite technicians supporting the EHRM deployment and training project
Setup equipment at various training sites
Verify each computer has the most current computer image
Ensure computer is available for scheduled security scans and updates
Active Directory assignment for training use
Configure network connectivity in the training room
Install computer peripherals at each training seat
Baseband network Connectivity-Configuration, Management, Issue Resolution
Internet Connectivity- Configuration, and Issue Resolution
Wi-Fi hardware configuration/management

What we offer

Medical benefits
Paid vacation
Paid holidays

Fulltime

Hypersaler DC Network Engineer

Ericsson is seeking a highly technical, customer-obsessed Data Center Transport ...

Location

United States , Pennsauken

Salary:

125000.00 - 163800.00 USD / Year

Ericsson

Expiration Date

Until further notice

Requirements

Strong experience in data center hardware, transport, or network infrastructure engineering, ideally in large-scale or mission-critical environments
Proven ability to lead or author MoPs, run complex operational scenarios, and support high-risk changes
Deep understanding of installation, break/fix, and warehousing models in data center or telecom environments
Demonstrated ability to diagnose and resolve complex technical issues, including serving as Tier 3 escalation support
Exceptional customer-facing skills, with the ability to understand customer businesses, priorities, and pain points in depth
Experience reviewing and validating BoMs, designs, and implementation plans
Strong analytical and documentation skills using Microsoft software suite, with attention to detail and a bias for operational excellence
Ability to work independently in customer environments while influencing outcomes across multiple teams
A consultative mindset, curiosity, and the confidence to challenge assumptions and recommend better ways of operating

Job Responsibility

Serve as a senior technical resource supporting Ericsson’s data center transport and hardware services, with a focus on installations, break/fix operations, and warehousing enablement
Visit customer data centers, labs, and operational environments to assess current-state operations and identify opportunities for new sales wrt efficiency, reliability, and service growth
Develop, review, and maintain detailed Methods of Procedure (MoPs) for installations, upgrades, migrations, and remediation activities
Perform scenario planning and risk analysis to support complex operational changes, failure recovery, and customer escalations
Review Bills of Materials (BoMs) for technical accuracy, completeness, and alignment with customer and operational requirements
recommend changes where needed
Provide Tier 3 back-office technical support to field technicians, acting as an escalation point for complex hardware and transport issues
Partner closely with technicians, project managers, delivery leads, and CFRs to ensure flawless execution of customer engagements
Translate customer business needs into actionable operational and technical recommendations that improve outcomes and expand Ericsson’s footprint
Build deep, trusted relationships with customer stakeholders, becoming a go-to expert for both technical guidance and operational strategy

What we offer

Annual bonus
Excellent health benefits including choice of three medical plan options and a dental plan option
Company credits for medical and dental premiums
Ericsson US 401(k) Plan with automatic 3% company contribution and match up to 4%
Company-paid basic life insurance and basic accidental death and dismemberment coverage
Short-term and long-term disability coverage
Stock Purchase Plan
Minimum 15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays

Fulltime

Senior Systems Engineer

Alter Domus is seeking a highly skilled and motivated Senior System Engineer to ...

Location

United States , Chicago

Salary:

60000.00 USD / Year

Alter Domus

Expiration Date

Until further notice

Requirements

3+ years of related IT industry experience, including provisioning, operating, monitoring, and maintaining systems hardware, software, and infrastructure
Experience in data center management
Strong technical knowledge of Microsoft technologies (server and client operating systems)
Proficiency in Citrix and VMware solutions
General knowledge of Linux
Experience in supporting and maintaining network infrastructure
Familiarity with Microsoft cloud solutions (Azure, Office 365, SharePoint)
Expertise in managing server-related resources with a focus on security
Proficient in remote connectivity troubleshooting (VPN, Citrix)
Technical competencies in Docker, Kubernetes, scripting, and automation (Terraform, Ansible)

Job Responsibility

Administer and manage Windows servers and VMware Virtual Server environments, including provisioning, performance troubleshooting, monitoring, and executing operational and break/fix activities
Oversee server-related resources such as Active Directory, IIS, DFS Namespace, and File Shares, while ensuring patch updates and security compliance
Manage storage solutions, including Powerflex and Synology, to ensure efficient data management and availability
Engage in data center management, including on-site visits as required for infrastructure implementation and support
Collaborate with network team to deploy and troubleshoot diverse network elements and infrastructure services
Collaborate with Application Support and Development teams to deploy, troubleshoot, and resolve application-related issues
Install and troubleshoot Microsoft and other system applications and solutions
Provide direct support to end users through various channels (in-person, phone, help desk ticketing systems) to troubleshoot and resolve issues
Support a global IT team, assisting users across multiple regions
Maintain clear communication regarding project progress and status with stakeholders

What we offer

Support for professional accreditations
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Bonus and benefits package

Fulltime

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Hardware Break/Fix Engineer

Job Description

Job Responsibility

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