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We are seeking an experienced Hardware Asset Manager to oversee the enterprise-wide management of digital technology hardware assets. The primary focus is on gathering contract and entitlement information and using that information to create entitlements in the Hardware Asset Management System to allow the creation of position reporting. The role requires knowledge of hardware asset lifecycle management.
Job Responsibility:
Populate hardware asset data into the asset tracking system, including procurement data, contract data, warranty information, and all related financial information
Review and analyze hardware contracts and maintenance agreements to establish entitlements
Validate data between all systems of record and the asset management tool
Prepare and distribute pre-defined and ad-hoc reports
identify and recommend hardware for potential replacement or upgrades
Perform asset deployment versus entitlement reconciliations to identify over and under-utilization by product
Provide data insights for hardware agreement renewals, negotiation, and procurement decisions, including ROI and cost avoidance
Monitor and alert stakeholders to changes in hardware warranty terms and conditions
Track hardware entitlement data related to projects and resolve discrepancies to maintain data integrity
Identify and report potential issues with the asset tracking tool and supporting systems
Develop and maintain Hardware Asset Management program and process documentation
Requirements:
5+ years of experience in hardware asset management, with an associate’s or bachelor’s degree, or equivalent experience
Experience with asset management tools such as ServiceNow, SCCM, and Intune
Full PC Life Cycle Management Experience
Familiarity with hardware vendors and their products, including Dell, HP, Cisco, and Apple
Solid understanding of IT Asset Management hardware management policies, procedures, and practices
Experience using asset management tools for hardware reconciliation and manual data reconciliation
Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience
Strong organizational skills to manage multiple engagements simultaneously
Experience with data analysis tools including Excel and Power BI
Familiarity with contract/agreement review and accurate interpretation
Capable of working independently and managing multiple priorities
Nice to have:
Certifications in IT Asset Management, such as ITAM or CHAMP, are preferred but not required
The following certifications are considered desirable, but not mandatory: ITIL, COBIT, or IAITAM Certifications
What we offer:
medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with a company match after 12 months of tenure
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
corporate discount savings program and other discounts
on-demand training program
access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
certification discounts and other perks to associations that include CompTIA and IIBA
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