Hardware Asset Management Analyst Job at Apex Systems (Omaha)

IT Asset Management Analyst

This role is responsible for managing and optimizing IT assets across their full...

Location

United States , Bayport

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information technology, business, or a related discipline, or equivalent practical experience
At least 5 years of experience in IT asset management, IT operations, technical support, or a closely related function
Working knowledge of asset lifecycle management principles for hardware and software environments
Experience using asset management, service management, or ticketing platforms such as ServiceNow
Strong analytical skills with a high level of accuracy in data maintenance, validation, and reconciliation
Familiarity with software licensing concepts and compliance support activities
Ability to work effectively with cross-functional teams and manage multiple priorities in a structured environment

Job Responsibility

Manage IT assets across the full lifecycle including procurement, deployment, tracking, and retirement
Maintain accurate asset records across systems such as ITAM tools and CMDB, ensuring timely updates
Perform regular data audits, reconciliations, and inventory checks to ensure consistency and accuracy
Identify and resolve asset data discrepancies proactively across multiple systems
Track software licenses, usage, and entitlements to support compliance and optimize spend
Assist with audit readiness activities and ensure alignment with licensing requirements
Monitor warranties, maintenance agreements, and renewal timelines, partnering with vendors as needed
Support procurement processes by providing asset data for purchasing and contract alignment
Generate reporting on asset inventory, utilization, and cost trends to support budgeting and forecasting
Build and maintain dashboards to improve visibility for IT and business stakeholders

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Senior Technology Operations Analyst (IT Asset Management)

Location

Philippines , Cebu City

Salary:

Not provided

Wells Fargo

Expiration Date

July 02, 2026

Requirements

4+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education
Experience of 4+years in End User IT asset management Support Roles
Knowledge in supply chain management
Strong analytical, oral & written communication skills
Fluency in English and at least one regional language
Experience of working across one or more geographic territories or regions
Certification or knowledge about hardware IT assets management

Job Responsibility

Lead or participate in initiatives and projects within technology operations
Contribute to planning related to technology operations projects or deliverables
Analyze moderately complex technology operations issues which require in depth review
Review and approve release change documents
Execute and oversee production deployments, including but not limited stop and start job, updating processing tables, and write script
Plan and design, document and enforce escalation policies and procedures
Provide activity, progress and status reports to management and keeps management posted of any critical issues
Provide accurate problem identification, ticket documentation, customer and vendor dialogue
Troubleshoot and triage job failures and work closely with AD Production support and vendors to drive towards root cause identification and resolution
Act as a subject matter professional on research issues escalated from Operations internal alerts, Help Desks, Support Groups and other departments

Fulltime

Hardware Management Support Analyst

We are looking for a detail-oriented Hardware Management Support Analyst to supp...

Location

United States , Golden Valley

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting enterprise-issued hardware, including laptops, monitors, docking stations, and peripheral devices in a corporate setting
Strong customer service skills with the ability to communicate clearly and professionally in both written and verbal interactions
Proven ability to manage multiple requests at once while maintaining accuracy, organization, and compliance with established processes
Working knowledge of hardware provisioning, configuration, deployment, and recovery practices
Familiarity with asset management tools and standard hardware lifecycle activities such as procurement, support, refresh, and retirement
Basic troubleshooting capability for common hardware issues, with sound judgment on when to escalate for further support
Understanding of device security expectations, policy adherence, and data protection requirements within a business environment

Job Responsibility

Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement
Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines
Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity
Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately
Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable
Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes
Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Hardware Management Support Analyst

We are looking for a detail-oriented Hardware Management Support Analyst to supp...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting enterprise-issued hardware, including laptops, monitors, docking stations, and peripheral devices in a corporate setting
Strong customer service skills with the ability to communicate clearly and professionally in both written and verbal interactions
Proven ability to manage multiple requests at once while maintaining accuracy, organization, and compliance with established processes
Working knowledge of hardware provisioning, configuration, deployment, and recovery practices
Familiarity with asset management tools and standard hardware lifecycle activities such as procurement, support, refresh, and retirement
Basic troubleshooting capability for common hardware issues, with sound judgment on when to escalate for further support
Understanding of device security expectations, policy adherence, and data protection requirements within a business environment

Job Responsibility

Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement
Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines
Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity
Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately
Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable
Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes
Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience

What we offer

Medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Help Desk Analyst with IT Asset Management

A Help Desk Analyst with IT Asset Management (ITAM) is responsible for providing...

Location

United States , Delray

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in an IT support/help desk environment
Knowledge of IT Asset Management principles, processes, and tools
Familiarity with ticketing systems (e.g., ServiceNow, Jira, Remedy) and ITAM platforms
Strong troubleshooting skills for common operating systems (Windows, macOS) and productivity software
Excellent communication and customer service abilities
Detail-oriented with strong organizational skills for accurate asset tracking

Job Responsibility

Provide Tier 1 (and potentially Tier 2) technical support to end users via phone, email, chat, or ticketing system, resolving hardware, software, and connectivity issues
Document, categorize, and resolve incidents and service requests in a timely manner according to established SLAs
Maintain and update asset records within the ITAM system, tracking all hardware and software throughout their lifecycle (procurement, deployment, relocation, maintenance, and decommissioning)
Support on-boarding and off-boarding processes by provisioning and reclaiming equipment/software licenses
Collaborate with procurement and IT teams to facilitate hardware/software acquisition, deployment, and disposal processes in compliance with organizational policies
Perform periodic audits and physical inventories of IT assets to ensure data accuracy and regulatory compliance
Generate reports on asset utilization, inventory status, and incidents as required
Educate and assist end users on IT policies, software installations, and best practices for security and compliance
Escalate complex technical issues to higher-level support or specialized teams as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Global Procurement Senior Analyst for Hardware Telecom Cloud

The Senior Analyst will support the sourcing, negotiation, and management of IT ...

Location

Mexico , Miguel Hidalgo

Salary:

Not provided

Pepsico

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, Supply Chain, Information Technology, or related field
4-5 years’ work experience in Technology Procurement (with a focus on HW/Telecom/Cloud sourcing) Consulting, Finance, Transformation
Experience negotiating with major Hardware/Telecom/cloud vendors
Excellent analytical, communication, and stakeholder management skills
Familiarity with contract law and compliance requirements
Proficiency in procurement systems and tools
Works well with others to deliver results. Treats all people with respect and fairness, open is to and respectful of others’ opinions and points of view
Takes the initiative to find ways to get better results, seeks and takes advantage of ideas, best practices and solutions
Won’t compromise values to get results

Job Responsibility

Execute sourcing strategies for IT categories including Enterprise Support Agreement, Cloud Services, Renewals, E-auctions
Lead RFPs, vendor evaluations, and contract negotiations for Hardware purchases and renewals
Partner with S&T business partners to understand requirements and ensure alignment with strategic goals
Drive the sourcing process, Master Services Agreements, Statement of Work development, Order Forms and analyze/evaluate rates to optimize supplier engagements
Manage vendor relationships and performance, including SLAs and KPIs
Support asset management and ensure compliance with contract terms and conditions
Track contract lifecycles, renewal dates, and cost optimization opportunities
Maintain accurate procurement records and documentation in sourcing platforms (e.g., Selectica, Docusign)
Monitor market trends and pricing benchmarks to inform negotiation strategies
Deliver annual AOP productivity targets for the assigned area

What we offer

Opportunities to learn and develop every day through a wide range of programs
Internal digital platforms that promote self-learning
Development programs according to Leadership skills
Specialized training according to the role
Learning experiences with internal and external providers
Recognition programs for seniority, behavior, leadership, moments of life, among others
Financial wellness programs that will help you reach your goals in all stages of life
A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle
Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others

Hardware Lifecycle & Inventory Coordination Analyst

We are seeking a Hardware Lifecycle & Inventory Coordination Analyst to support ...

Location

United States , Wayzata

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

4–6 years of professional experience in hardware lifecycle coordination, IT asset management, inventory management, supply chain support, or IT operations (not seeking super‑senior level)
Hands‑on experience using ServiceNow, specifically Hardware Asset Management (HAM)
Strong understanding of basic PC and laptop hardware components (CPU, RAM, processors, storage, etc.)
configuration expertise not required
Experience supporting PC or hardware refresh programs and lifecycle coordination in an enterprise environment
Strong analytical skills with a demonstrated ability to work with numbers, ask the right questions, and identify data issues
Advanced attention to detail with the ability to ensure data accuracy across multiple systems
Proficiency with Excel, including pivot tables and data analysis
Ability to clearly communicate with both technical and non‑technical stakeholders via email, meetings, and phone
Ability to take direction, execute independently, and think through how hardware lifecycle decisions impact different user populations (e.g., plant workers vs. administrative users)

Job Responsibility

Coordinate and manage enterprise hardware inventory and lifecycle refresh activities for 80,000+ administrative devices
Support ongoing PC and laptop refresh initiatives to reduce device age and meet modernization targets
Forecast inventory needs and coordinate refresh timing to ensure device availability aligns with business goals
Work closely with vendors, procurement teams, and service providers to ensure hardware orders flow correctly and resolve ordering, fulfillment, or PO‑related issues
Maintain and validate asset and inventory records within ServiceNow Hardware Asset Management (HAM)
Pull, reconcile, and analyze data from systems such as ServiceNow, SCCM, JAMF, and Microsoft Intune
Perform data analysis and reporting using Excel (pivot tables, lookups, analysis)
Power BI dashboard experience is a plus but not required
Build reports that clearly tell a story with numbers and support operational and lifecycle decision‑making
Communicate regularly with internal IT teams, business stakeholders, vendors, and – over time – end users regarding device lifecycle status, ordering, and logistics

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Hardware Lifecycle & Inventory Coordination Analyst

We are seeking a Hardware Lifecycle & Inventory Coordination Analyst to support ...

Location

United States , Wayzata

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

4–6 years of professional experience in IT asset management, hardware lifecycle coordination, inventory management, or IT operations
Solid IT fundamentals, including understanding of PC/Laptop components (CPU, GPU, RAM, storage) and Enterprise device configurations and standards
Hands‑on experience analyzing inventory or operational data using Excel, including pivot tables
Experience working with hardware lifecycle coordination, refresh programs, or IT asset data
Strong attention to detail with the ability to dig into numbers, ask questions, and identify issues
Ability to communicate clearly with technical and non‑technical stakeholders via email, meetings, and phone

Job Responsibility

Coordinate and manage hardware inventory levels and refresh lifecycle for over 80,000 administrative devices in North America
Support enterprise‑wide PC and laptop refresh initiatives, ensuring devices are deployed on schedule to reduce device age
Work closely with vendors, procurement, and service providers to ensure orders are flowing correctly and resolve ordering or fulfillment issues
Maintain and validate asset and inventory data in ServiceNow Hardware Asset Management (HAM)
Pull and analyze inventory and lifecycle data from tools such as ServiceNow, SCCM, JAMF, and Microsoft Intune
Perform data analysis and reporting using Excel (pivot tables, lookups, analysis)
Power BI dashboard experience is a plus
Build reports and provide insights that tell a clear story with numbers and support operational decision‑making
Communicate regularly with internal teams and, over time, end users regarding device lifecycle, ordering, and logistics
Work independently after receiving general direction, while proactively identifying issues and opportunities for process improvement

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

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Hardware Asset Management Analyst

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