Hardware and Software Asset Specialist Job at Randstad (Kuala Lumpur)

FLEX Senior Analyst - Software Asset Management

This role will provide Software Asset Management “SAM” support to the Global Tec...

Location

United States , Bethesda

Salary:

33.94 - 55.77 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Minimum of 3 years relevant work experience including complex data analysis and financial modeling or equivalent work experience
Previous Service Now Software Asset Management experience preferred
Knowledge of Bigfix, Maark & WorkspaceOne or other discovery tools
Knowledge of ServiceNow and Flexera or other asset management tools
Strong excel spreadsheet skills, word processing, and presentation software skills
Ability to organize and interpret complex, detailed asset management information and present analytical results in manner appropriate for senior management decision-making (both orally and in writing, in memos or presentation format)
Capable of extracting, interpreting, and manipulating database table structures
Ability to manage multiple projects, and work both independently and as part of a team
Excellent interpersonal skills
able to maintain effective relationships with internal and external customers

Job Responsibility

Proactively monitors, enforces, and updates the workforce technology hardware and software standards to meet business requirements and evolving needs
Maintains asset information in the asset management tool, including product models, discovery models, product contracts and software entitlements defined within the scope of their area
Tracks, monitors, and analyzes asset data for utilization, deployment, and reconciliation to drive compliance and cost savings
Supports analytical activities related to workforce technology sourcing and renewals, including developing moderately complex financial models to help leadership make informed business decisions
Applies data management best practices to cleanse, process, document, validate and report asset management data
Responsible for developing and distributing regular reports in Excel and PowerPoint to Global Technology Procurement leadership
Leverages data to identify and surface opportunities to reduce costs, reduce risks, and/or improve operational efficiencies
Assists with presentation development for executive audiences
Establishes and maintains effective relationships with internal stakeholders and vendors
Enables self-service for employees procuring workforce technology assets through Marriott’s established procurement process

What we offer

coverage for medical, dental, vision
health care flexible spending account
dependent care flexible spending account
life insurance
disability insurance
accident insurance
adoption expense reimbursements
paid parental leave
401(k) plan
stock purchase plan

Fulltime

Digital Asset Management and Service Catalogue Specialist

We’re excited to be recruiting a Digital Asset Management and Service Catalogue ...

Location

United Kingdom , Birmingham

Salary:

37204.00 - 41714.00 GBP / Year

West Midlands Combined Authority

Expiration Date

February 15, 2026

Requirements

Proven experience as an IT Asset Management Specialist, covering hardware, software licensing and compliance following the ITAM framework
Strong experience in managing software assets, including licensing, compliance, and utilisation. Familiarity with tools such as Snow SAM, Microsoft Intune, Endpoint Management, and Office 365/Azure AD/Active Directory/Exchange/M365 is highly valued
Strong experience in inventory management and reconciliation of hardware, peripherals, software services, and licences. This includes maintaining accurate records, overseeing the full lifecycle of assets (provisioning, decommissioning, compliance tracking, and disposal), and ensuring compliance with contractual and regulatory standards
Experience with configuration management databases (CMDB), ensuring all assets are accurately represented, physically present, and compliant with documentation standards. This includes cross-referencing physical assets with digital records and managing asset data entry and maintenance in systems such as AMIS
Strong experience in managing a Service Catalogue for an organisation, or IT team
Strong knowledge in preparing regular and ad hoc reports from asset registers to support governance activities, audits, and continual service improvement
Skilled in identifying, logging, and resolving technical problems with software applications and hardware issues relating to Asset Management and Service Catalogues
Strong analytical abilities, effective communication, and the ability to work collaboratively across teams

Job Responsibility

Develop and implement formal service management processes, including policies, process flows, and measurement systems to manage the Service Catalogues effectively
Deliver dashboards and configurable reports to enable data-driven decision-making
Work flexibly and with integrity to meet the needs of the WMCA and Technology and Insight / Digital and Data Team
Work closely with service owners, digital and data support staff, and customers to ensure the catalogues meet their needs and accurately represent available services
Identify and communicate discrepancies in asset and configuration data or required adjustments to the relevant teams for resolution
Maintain the Request Catalogue within the ITSM tool, ensuring it includes new services, updates existing ones, and removes retired services
Create, populate and update the Business and Technical Service Catalogue, ensuring alignment with the Request Catalogue
Ensure all service information in the catalogue is accurate, up-to-date, and relevant by investigating data sources and ensuring the catalogue reflects the current service landscape
Regularly review the catalogue’s usage and value, seek feedback, and make improvements to its structure, content, and accessibility
Ensure the Service Catalogue is integrated with ITSM tools and processes, supporting service requests, incident management, and change management workflows

What we offer

Local Government Pension Scheme (one of the most generous pension schemes in the UK)
Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs)
28 days paid annual leave (with an option to purchase more) + Statutory days
EV car benefit scheme
Healthcare plans
Discounted gym membership, will writing, and mortgage advice
An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate
3 days of paid leave each year to volunteer
Interest-free financing through SmartTech to buy the latest technology
Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA

Fulltime

Business Process Consultant

Business Process Consultants are trusted advisors to our client stakeholders; th...

Location

Saudi Arabia

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Overall career experience 7+
5+ years of Business Process consulting experience and/or practitioner experience in IT Operations Management and/or related fields
ServiceNow Experience : 3+ years
ServiceNow Certifications: Certified System Administrator AND one or more of the following Certified Implementation Specialist certifications – CIS-Discovery, CIS-Event Management, CIS-Service Mapping
Additional ServiceNow CIS credentials in related platform areas, including but not limited to: CIS-IT Service Management, CIS-Hardware Asset Management, CIS-Software Asset Management, CIS-Platform Analytics
Intermediate or advanced knowledge of ITIL and Agile framework
Domain experience in areas of specialty, through both practical experience and industry certifications, for example (not limited to): ITIL Foundations/Practice Manager, Open Group IT4IT, Cloud Computing certifications (AWS, Microsoft, Google), Infrastructure Computing certifications (VMWare, Cisco, Network+)
Demonstrable experience leading business process design workshops to elicit client requirements for ServiceNow implementations
Solid experience in translating stakeholder business needs to configuration requirements by authoring user stories that support Agile Development
Ability to create collateral in the forms of process workflows, client presentations, workshop approaches, delivery tools and aids, marketing and training materials

Job Responsibility

Work directly with the Customer & Project Team to develop, coordinate, integrate and consistently implement best practices for customer business needs
Partner with project teams to deliver successful enterprise service management solutions to our customers
Lead functional discovery and functional process workshops / working sessions
Gathering business requirements and translate them into workable solution specifications
Document user stories/requirements based on customer processes/ServiceNow solution design per best practices
Defining industry and client specific business processes and identify opportunities for business process optimization
Advise on all things business process related to ServiceNow implementation projects
Develop functional process guides, workshop materials and techniques
Serve as the business process SME throughout the lifecycle of all engagements
Further your ServiceNow Expertise by developing knowledge on additional modules within the Suite

What we offer

competitive compensation
generous benefits
professional atmosphere
collaborative and inclusive work environment
opportunity to grow professional careers

Fulltime

Technical Support Specialist

Technical Support Specialist role providing professional IT support with high se...

Location

Italy , Afragola, Napoli

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Previous experience as a Technical Support Specialist
Capacity to deal with changing business needs and priorities
Strong interpersonal skills with ability to build trustful relationships
Passion to learn on the job and keeping competence up to date
General knowledge of relevant technology standards, trends and innovations
General knowledge of IT service management, processes and toolsets
Basic knowledge of accounting and finance concepts related to IT asset procurement
Reliable approach with focus on end user and customer needs

Job Responsibility

Provide professional IT support with high service level
Lead or support on-site project implementation/deployment efforts
Coordinate and manage local vendors and local contact points
Provide 2nd level hardware and software support for end users
Manage lifecycle of all IT assets within defined region
Provide hands-on basic technical training for onsite support staff and new hires
Provide input on digital equipment/products risk of downtime

What we offer

Inclusive work environment
Supportive climate regardless of age, gender, religion, sexual orientation, pregnancy and ability

Fulltime

Asset Management Specialist

We are seeking a highly organized and technically capable Asset Management Speci...

Location

United States , Oakland

Salary:

92900.00 - 116100.00 USD / Year

Marqeta

Expiration Date

Until further notice

Requirements

3+ years of experience in IT asset management, logistics, or operations, ideally within a global or multi-site organization
Highly detail-oriented with a process-driven mindset
Strong understanding of hardware lifecycle management and inventory best practices
Experience working with asset tracking tools (e.g., Jira, ServiceNow, Oomnitza, Lansweeper, or similar)
Familiarity with forensic data preservation tools and imaging processes (e.g., EnCase, FTK, or open-source equivalents)
Ability to handle sensitive and confidential data with discretion and precision
Excellent planning, organizational, and communication skills
Proficiency with spreadsheets and reporting tools for tracking and forecasting inventory
Ability to lift and transport equipment as needed (typically <40 lbs)
Demonstrated ability to work both independently and collaboratively with distributed teams

Job Responsibility

Oversee the end-to-end lifecycle of IT hardware assets — from procurement and deployment through retirement and disposal
Maintain accurate and up-to-date inventory across all global locations using the organization’s asset management systems (e.g., Jira, ServiceNow, or equivalent)
Partner with HR and IT Support to forecast device needs for new hires, refresh cycles, and break/fix replacements
Plan and coordinate purchase orders for laptops, peripherals, and other IT assets in alignment with budget and lead times
Manage hardware logistics — receiving, imaging, asset tagging, shipping, and returns
Track and manage software provisioning and procurement as needed
Ensure compliance with legal and security standards, including secure handling and documentation for systems placed on legal hold
Perform forensic data preservation and system backups in coordination with Legal and Information Security teams, maintaining strict chain-of-custody documentation
Collaborate with IT Support and Engineering to define standards for hardware models, accessories, and configuration baselines
Continuously improve asset management processes, automating tracking and reporting where possible via planning, documentation, and optimization

What we offer

Multiple health insurance options
Flexible time off – take what you need
Retirement savings program with company contribution and after tax contributions
Equity in a publicly-traded company and an Employee Stock Purchase Program
Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
Free therapy sessions, financial and professional coaching, and legal advice
Monthly stipend to support our remote work model
Annual “development dollars” to support our people growth and development
Through Flex First, the freedom to live and work wherever you and your family thrive

Fulltime

Technical Support Specialist

We’re the ones who make it possible for people to have a smarter life at home an...

Location

United States , San Diego

Salary:

27.51 - 38.86 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

At least 1-3 years of experience working as a Technical Support Specialist or relevant experience
Proficiency with: Windows 10 operating systems
PC/Desktop Hardware troubleshooting
Cisco hardware experience racking and patching
Layer 1 network troubleshooting
Supporting a networked printing setup and support
Supporting Citrix applications and thin clients
NEC telephony equipment
Physical installation of servers & network equipment
Experience working directly with customers/end-users

Job Responsibility

Manage the lifecycle of all IT assets within the defined region including maintaining an accurate inventory, maintaining fixed-asset accounting register, preparing budget input, procurement of new hardware and software and implementation and configuration of new assets
Lead or support on-site project implementation/deployment efforts with regard to implementation of new Digital products, lifecycle refresh of hardware solutions and all technical implementation work related to the build-up of new locations
Provide 2nd level hardware and software support for end users at multiple sites within a defined region, and provide remote, after-hours support for business-critical issues, aligned with Central Group Digital service operations framework
Perform preventive maintenance and routine monitoring to include creation and follow-up of a service schedule for fixed assets, daily and weekly review of all applicable monitoring tools in order to identify and avoid potential business interruptions
Take necessary decisions and actions to solve issues, as well as prioritize issues according to business needs, and know when and how to escalate an issue in the support chain
Ensure projects in need of Technical Support receive such support through participation in necessary project teams and actively ensuring necessary preparations and activities are in place for local projects an global deployments
Provide hands-on basic technical training for onsite support staff and of new hires, including setting up and introducing technical equipment (e.g. laptops)
Provide input on what digital equipment/products might be in risk of downtime and suggest solutions to ensure the business continuity plan is secured and in place for all critical equipment/products
Coordinate and manage local vendors and local contact points to global vendors regarding support, upgrades, bug reporting, change requests, etc. when needed

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Lead Asset Management Specialist

The Lead Asset Management Specialist is a position that combines technical exper...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Minimum 7 years of related experience required
Advanced knowledge of MS Excel preferred
Experience with ticket creation and task management preferred
Experience with computer/printer deployments preferred
Expertise in Workday preferred
Expertise in ServiceNow preferred

Job Responsibility

Establishes and implements hardware and software acquisition, protection, maintenance, and retention policies, standards, and procedures that are aligned with IT standards and strategy
Investigate available hardware and software products
evaluate and recommend products based on user requirements
Coordinates with the procurement function to interview, select, and negotiate with hardware and software vendors to purchase the appropriate equipment at the lowest cost
Review licenses and contracts to ensure that the agreement covers and adequately documents hardware and software equipment
Monitor equipment order regularly and update status on project documentation
Request required LSID IDs for equipment config (Submit ticket - Naming convention, User LSID, and Serial Number equivalent)
Assist with printer tickets workflow after receipt in the warehouse (request IP reservation from project network resource once device MAC addresses are provided, and update documentation)
Participate on weekly Project team calls as needed

What we offer

competitive pay & comprehensive benefits packages
opportunities for professional growth & advancement
exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together

Fulltime

IT Support Specialist

The IT Support Specialist provides high-quality technical support across the org...

Location

United States , Bloomington

Salary:

Not provided

Hayes Gibson Property Services LLC

Expiration Date

Until further notice

Requirements

Proficiency in troubleshooting hardware and software
Experience with operating systems (Windows, macOS, Linux) and networking protocols
Strong communication skills
Problem-solving mindset
Customer-focused attitude
Previous experience in IT support or a similar role is highly preferred
A current Microsoft SharePoint Certification is required

Job Responsibility

Provide responsive Tier I and Tier II technical support across hardware, software, networks, and mobile devices
Serve as the primary administrator for SharePoint Online, managing sites, content, permissions, and workflows
Assist with Microsoft 365 and related systems administration, support security and compliance protocols, maintain network devices and equipment, and manage IT inventory, assets, and software licensing
Provide end-user training for SharePoint and Microsoft 365, develop clear documentation and SOPs, and support IT-related onboarding and system training
Track issues, resolutions, and improvements in our internal systems for efficiency and future reference

What we offer

Comprehensive health, dental, and vision insurance
401(k) plan
Generous paid time off
Paid holidays

Fulltime

Hardware and Software Asset Specialist

Randstad

Location:
Malaysia , Kuala Lumpur

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 15, 2026

Expiration:
March 07, 2026

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