Hardship & Collections Consultant Job at Randstad (Parramatta)

New

Hardships & Collections Consultant

Start your career in the banking and finance industry, we have multiple exciting...

Location

Australia , Bedford Park

Salary:

40.84 AUD / Hour

Randstad

Expiration Date

July 24, 2026

Requirements

A strong background in handling difficult calls or customers
High level of empathy and resilience
Professionalism and empathy when handling inbound and outbound calls
Proven examples of strong customer focus and dispute resolution
Possess high degree of attention to detail and accuracy
Ability to work a rotating roster between the hours of 8am-8pm Monday- Saturday
Must be available to commence Monday 3rd of August 2026
Customer service
Excellent computer skills
Call centre operator

Job Responsibility

Manage inquiries for existing customers relating to customers mortgages
Act with urgency and respond to customer queries in a empathetic and professional matter
Dealing with hardship calls and coming up with solutions
Always look for new opportunities to delight our customers
Contributing to the development and continuous improvement of customer experience

What we offer

A great pay rate of $40.84 p/h
Enjoy the convenience of working close to home at Bedford Park with onsite parking
An exciting opportunity to work within one Australia's largest banking institutes
This organisation offers extensive and thorough training programs which aid staff learning and development
Full-time hours provided, casual 9 month assignment with view to transition to permanent if you are the right fit for the role
Multiple exciting benefits and discounts that come with working for a Big 4 Bank

New

Document Review Coordinator

Working in a focused, desk-based capacity, you will be responsible for the final...

Location

United Kingdom , Witney

Salary:

26500.00 GBP / Year ▼

Randstad

Expiration Date

July 24, 2026

Requirements

Exceptional Attention to Detail
High Level of Concentration
Basic Computer Skills
Great Communication
Any background in data entry, document reviewing, stock control, administration, or inventory checking is a major plus

Job Responsibility

Batch Record Review
Systems & Stock Checking
Process Management
Team Collaboration
Daily Administration

What we offer

On-Site Parking
Electric Vehicle Charging
Subsidised Canteen
Free Lavazza coffee machines

Fulltime

New

Admissions Support Assistant

Randstad has an excellent opportunity available for admissions support assistant...

Location

United Kingdom , Belfast

Salary:

13.63 GBP / Hour

Randstad

Expiration Date

July 22, 2026

Requirements

Must hold a GCSE Maths and English grade C or equivalent
Full availability for the duration of the project from 11th August to 11th September, with no planned holidays or absences permitted during this peak engagement period
Proficient IT skills with the ability to use technology effectively in the workplace
Proven ability to multitask and successfully cope with conflicting priorities in a fast-paced environment
Strong communication skills with the ability to deal professionally with nervous or agitated students in a busy environment
Flexibility to move between campuses and adapt to varying start and finish times as required
Candidates will be subject to enhanced vetting / compliance checks including an Enhanced Access NI check due to the nature of this work, this may include a Barred List check for both Children & Vulnerable Adults (depending on the role)

Job Responsibility

Handle inbound calls, answer enquiries from students, prospective students and parents
Make outbound calls to support applicants, follow up on waiting lists and progress applications
Conduct vital pre-enrolment checks
Contact applicants who have not yet uploaded required evidence, such as proof of ID or qualifications
Process telephone enrolments efficiently for direct enrolment applicants
Maintain compliance with all examining board requirements requirements
Respond promptly to emails and manage general administrative duties including photocopying and data entry
Create, update and maintain accurate spreadsheets alongside the computerised management information system
Undertake any other duties associated with administrative posts to support the college during its peak period

What we offer

Opportunity to work at one of the UK's largest FE / HE colleges
Competitive hourly rate - Band 3 £13.63 per hour
Enhanced holiday package
36 hours per week as standard
Monday to Friday hours
Parking available at all campuses (discounted and free depending on location)
Employee Assistance Programme with access to counselling
Access to high street, retail and leisure discounts
Refer a friend scheme (uncapped)

Banamex Analista de crédito empresarial JR

The Credit Analyst 1 is a developing professional role. Applies specialty area k...

Location

Mexico , Zapopan

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

0-2 years prior experience in a financial institution with a focus on credit analysis and spreading software
Extensive knowledge of GAAP accounting, financial regulations, financial products, and credit analysis
Ability to analyze business and personal financial statements with respect to GAAP and Citibank policies
Bachelor's/University degree or equivalent experience
Licenciatura concluida Contabilidad y/o Finanzas (preferentemente) o afín
Nivel de inglés: medio-avanzado (conversacional indispensable)

Job Responsibility

Accurately spreads business and personal financial statements and business and individual tax returns on a timely basis and in accordance with Generally Accepted Accounting Principles (GAAP) and Citibank policies
Ensure that financial data for simple to complex credits are mapped appropriately into the bank's matrix and analysis tool
Provides comments to the judgmental Underwriter on significant items in the financials and may be involved in credit structure and loan pricing
Spread new, renewal and interim financial statements and business and individual tax returns in accordance with bank guidelines (focus on more complex financial statements (i.e. Not-For-Profit))
Provide succinct analysis based on customers, peers, the portfolio, and the industry
Provide preliminary analysis of simple to complex credits, including calculation of cash flow, debt service coverage, collateral coverage, and guarantor net worth
Coordinate with the Credit Officers, Credit Analysts, Other Credit Center Staff and Relationship Managers
Act in an advisory role for the Credit Officers/Relationship Managers on loan agreement/covenants clarification and monitoring
Complete quality assurance reviews to ensure application packages and analysis are thorough and accurate prior to forwarding for underwriting
May act as an industry specialist with responsibility for SBA/EXIM loan analysis

Fulltime

Business Risk and Control Officer

At Citi, we get to connect millions of people across hundreds of cities and coun...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience, 5+ years in Risk & Controls or Internal Audit roles preferred
Demonstrates clear and concise written and verbal communication skills
Effective organizational and influencing skills
Demonstrated ability to lead global team efforts and work flexibly across time zones
Excellent problem-solving skills with attention to details and ability to comprehend the big picture
Ability to develop and implement strategy and process improvement initiatives
Proficiency in MS Excel, MS Access, SAS, SQL, Visual Basic and use of AI a plus
Bachelor's/University degree, Master's degree preferred
Good understanding of MCA (Managers Control Assessment) framework and processes including Control Design Assessment (CDA), Monitoring and Testing Design Assessments (MTDA) and Operational Effectiveness Monitoring and Testing (OEMT)
Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration

Job Responsibility

Perform monthly quality inspections of Control Design Assessments (CDAs), Monitoring and Testing Design Assessments (MTDAs), and Operational Effectiveness Monitoring and Testing (OEMTs), guided by MCA procedures, control standards and relevant Playbooks
Conduct detailed analysis to identify root causes of issues, recommending holistic corrective actions and improvements
Highly motivated individual with a willingness to travel up to 25% to Asia Countries for inspections across multiple Front-Line Units
Support the review and challenge process for effective control design and management, ensuring compliance with MCA Procedures, Control Standards and relevant Playbooks
Ensure adequate governance including hosting monthly meetings in US timezone and conduct training where needed to support effective risk profile management
Coordinate risk and control responsibilities, embedding accountability within Front-Line Units (FLUs)
Apply business knowledge to identify and implement robust control points and processes
Highly flexible and agile to move across teams within the wider department for short term assignments as department need arises
Appropriately assess and mitigate risks in business decisions, safeguarding Citi's reputation, clients, and assets

What we offer

Access to telehealth options, health advocates, confidential counseling and more (coverage varies by country)
Expanded Paid Parental Leave Policy
Programs to manage financial well-being and help plan for the future
Access to learning and development resources
Generous paid time off packages
Resources and tools to volunteer in communities

Fulltime

Commercial Lending Credit Officer - Vice President

The Commercial Lending Credit Officer will perform underwriting and portfolio ma...

Location

India , Haryana

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree in Finance or Accounting, or equivalent experience
Minimum 5 years working in a financial institution performing commercial credit analysis in an underwriting and/or portfolio management role
Expertise in underwriting business working capital lines, term loans and real estate transactions with Small Business Administration (SBA) experience also preferred, but not required
Prior experience working in a U.S. regulatory and compliance policy environment
Strong analytical skills including the ability to read and assess individual and company U.S. tax returns, U.S. financial statements, cash flow, industry and competitive analysis and projections
Demonstrated knowledge of intermediate accounting theory and its practical application in the credit underwriting process
Strong ability to assess risks and make decisions using sound judgment
Excellent organizational skills, strong multi-tasking capabilities, attention to detail, and the ability to complete assignments within required deadlines in a fast-paced environment
Strong inter-personal and written / verbal communication skills
Strong problem recognition and resolution skills

Job Responsibility

Analyze various U.S. industries and have a thorough knowledge of the risks associated with those industries
Implement loan structure, terms and conditions with regard to a variety of loan and borrower situations
Support U.S. colleagues in sales, credit, and loan operations roles with adhering to processing and documentation guidelines for loan requests
Prepare detailed written credit memos that summarize results of financial and credit analysis including identification of strengths, prevailing risk factors, and recommendation
Ensure appropriateness of risk ratings and facility classifications at time of Originations and/or during the Annual Review process
Ensure data capture associated with approved extensions of credit are accurate
Ensure compliance with credit policies and procedures and applicable U.S. law and regulatory requirements, and achieve satisfactory ratings from internal and external auditors
Support business unit goals by continuous identification of process improvements and efficiencies that reduce costs and improve customer service levels
Build a solid understanding of Citibank products and services

Fulltime

IT Quality Intmd Analyst

The IT Quality Intmd Analyst is a developing professional role. Deals with most ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience
5+ years of experience in the field of Software Quality Assurance on payments domain with high focus on Automation and hands on experience in automation test script development using Java, Selenium, Cucumber
Should have experience in delivery of large scale / enterprise level engagements
Strong working experience on GPP Classic/ GPP SP/ OnePay product
Good understanding of Clearing Systems, Cross Border transaction processing, Liquidity Maintenance & FX Processing
Excellent working experience and deep understanding in processing SWIFT, PACS and PAIN messages
Should be proficient with Requirement gathering and impact analysis
Proficient in Automating API, UI, Backend, and end to end testing
Basic knowledge of database technologies (MySQL,etc..)
Good knowledge of Agile and in-depth experience for test automation adoption in Agile environment

Job Responsibility

Working within agile scrum teams with a BDD approach and ensuring In-sprint Functional Automation
Responsibilities include software quality assurance planning, design & execution with high focus on Automation
Ensures consistency and quality of processes across the organization
Exhibits in-depth understanding of concepts and procedures within own area and basic knowledge of these elements in other areas
Requires in-depth understanding of how own area integrates within IT Quality
Collaborates with local and global stakeholders like QA team, production support team, environment management team, DBA team, etc. to ensure project stability and productivity
Performs other duties and functions as assigned
Actively create, contribute and maintain team’s automated test case suites
Review and provide feedback on high-level automation requirements, business requirements, and testing artefacts

Fulltime

Dispenser

As a Dispenser working within one of our stores, you will be key member of our p...

Location

United Kingdom , Doncaster

Salary:

13.92 - 16.64 GBP / Hour

Boots

Expiration Date

Until further notice

Requirements

Completed the Pharmacy Advisor qualification NVQ2 (or equivalent) or are currently working towards and have completed the first year of an MPharm qualification
Current and valid UK right to work

Job Responsibility

Prescription dispensing whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions
Work with the other healthcare professionals in your store to assist in the management and delivery of pharmacy services
Provide care and advice to patients about medicines and to refer queries to the Pharmacist as appropriate
Following Standard Operating Procedures (SOP) to support the safe and legal dispensing of prescriptions
Keeping up to date with new innovations in store and comply with operational processes
Support patients to manage their prescriptions their way with reliable repeats and manage their medicines effectively to promote adherence and reduce waste
Working with evolving technologies within store, you will have the opportunity to work with new systems, which helps to develop the traditional dispensing processes to further improve patient safety and release your time to spend more time with patients

What we offer

Discretionary Christmas Gift Payment
Generous staff discount
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Fulltime

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Hardship & Collections Consultant

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