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Hard Skip Specialist

United States, West Valley City · Job Posted January 29, 2026
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Job Description

The Hard Skip Specialist will locate customers and collateral using various investigative (skip tracing) techniques with the goal being repossession of collateral on charged-off accounts. All duties must be performed with a high degree of professionalism and integrity while following all applicable laws and regulations. Manages the assignment of repossessions along with follow up as needed with the assignment.

Job Responsibility

  • Assist and perform all daily skip trace activities to locate individuals for recovery of collateral
  • Maintain and establish new and existing repossession vendor relationships
  • Manage all accounts that have been assigned to them with the goal of repossession of collateral
  • Completes required applicable paperwork including sending all required Federal and State regulation letters
  • Manage replevins
  • Collaborate with Repossession team on various recovery tactics
  • Locates and secures collateral on accounts that have been previously charged-off
  • Other duties as assigned

Requirements

  • High School diploma or equivalent
  • Six (6) months office experience or equivalent education and training
  • At least 1 year of skip trace experience
  • Strong understanding of skip tracing and systems
  • Working knowledge of Microsoft Office Suite, including Excel and Word
  • Excellent customer service skills
  • Excellent communication skills
  • Strong notation and organizational skills

Nice to have

Previous experience in auto skip tracing

What we offer

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance, prorated based on start date
  • Paid holidays (7 days per year, based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

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