Hard Services Manager

• Maintains full ownership of Building and Asset Maintenance KPIs to ensure all service levels are met and contract penalties are avoided
• Leads a multi-discipline team of maintenance engineers and provides the technical guidance needed to resolve complex plant faults
• Manages specialist supply chain partners, including market-testing for best value and ensuring work meets quality and cost standards
• Coordinates unplanned work and remedial actions rapidly to ensure zero disruption to core operations
• Works with the planning team to optimise the CAFM system and schedule preventative maintenance to reduce long-term asset failure
• Supports the development of annual budgets and identifies site efficiencies to directly improve contract margins
• Authors Risk Assessments and Method Statements for all site works to ensure staff operate safely in high-risk environments
• Acts as the engineering lead for the designated area, ensuring all maintained assets have compliant evidence of completion
• Operates safe working practices with due regard to Health and Safety Regulations, COSHH, and legislative requirements
• Maintains detailed asset histories, maintenance records, and helpdesk reports to inform necessary follow-up actions
• Supports the management of systems and processes in line with quality assurance policies to encourage continual improvement

• Relevant trade qualification (Mechanical or Electrical)
• Proven experience managing a multi-disciplined hard FM team
• Strong awareness of statutory requirements and technical compliance
• Excellent communication and leadership skills
• Proficiency in operating IT systems, specifically CAFM software
• Experience in budget management, trend identification, and driving cost-effective practices
• Full UK Driving Licence

opportunity to go perm