Hard Services Lead

Senior Service Delivery Leader

At IKEA, we are committed to transforming the way we manage and deliver services...

Location

India , Bangalore

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Strong Service Management skills and how to integrate a strong and modern engineering culture across Group Digital and digital organizations in the markets with a proven track record (at least 10+ years) in managing services in a global organization
Strong understanding of software development best practices, and of how to lead, develop, define, plan, and execute a roadmap to meet business requirements together with relevant stakeholders
Demonstrable relevant knowledge of technology and/or software engineering within the relevant areas combined with good knowledge of agile ways of working, how to enable a product- and service-led organization, knowledge of how to set direction, create and manage plans, set budgets and goals, and follow up on OKRs across service delivery framework, SLAs, and KPIs
Proven analytical skills and experience in making decisions based on both hard and soft data
Strong negotiation and influencing skills, with the ability to build trustful relationships and hold stakeholders accountable at all levels (junior team members or senior management) both internally and externally
Excellent written and verbal communication skills, with the ability to engage and communicate with senior business leaders
Degree with a focus on Engineering, Technology, or related areas/equivalent combination of education and experience
10+ years of diverse experience in Digital Foundation or Digital products and service delivery with a proven track record of delivering products and services that provide substantial value
10+ years of experience with the services and products within the area and proven knowledge and ability to transform and optimize processes and behaviours
8+ years of demonstrable experience working in agile/scrum and Software Engineering environments in complex global organizations

Job Responsibility

Align Service Management practices across areas to ensure consistent, robust, and complete implementation of service delivery guardrails
Collaborate with (Senior) Engineering Domain Managers to secure the competence and capacity of engineering teams required for great service delivery
Build and maintain the service management community in the assigned area, ensuring SLAs are met
Ensure Service Management & Operations capabilities are embedded in engineering teams with sufficient expert support
Identify goals and drive implementation of Service Delivery practices, ensuring standardized and coherent ways of working
Drive the implementation of Service Management-as-Code to ensure stability and rapid recovery from incidents.

What we offer

Some travel between Digital Hubs
Collaboration and co-creation in the office

Fulltime

New

The Hard Services Lead is responsible for managing all technical building system...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Certificate or Diploma in Mechanical Engineering, Electrical Engineering, Building Services, or related technical field
Minimum five to seven years of experience in building maintenance, facilities management, or technical services with at least two years in supervisory roles
Strong knowledge of Malaysian building systems standards, electrical codes, and mechanical system regulations
Comprehensive understanding of HVAC systems, electrical distribution, plumbing infrastructure, and building automation systems commonly used in Malaysian commercial office buildings
Professional certifications in HVAC, electrical systems, or building services preferred
Valid electrical or mechanical trade licenses as required by Malaysian authorities highly advantageous
Proven leadership capabilities with experience supervising technical personnel and coordinating maintenance teams
Strong coaching and development skills with ability to transfer technical knowledge effectively
Excellent problem-solving abilities with capacity to diagnose complex system issues and implement effective solutions quickly
Fluency in English and Bahasa Malaysia essential for technical documentation and stakeholder communication

Job Responsibility

Lead comprehensive management of all hard services including HVAC systems, electrical infrastructure, plumbing systems, fire safety equipment, and building automation systems
Develop preventive maintenance schedules and coordinate planned maintenance activities to minimize system downtime and extend equipment lifecycle
Oversee system troubleshooting, emergency repairs, and major equipment replacements while ensuring compliance with manufacturer specifications and warranty requirements
Supervise and mentor the mobile technician, providing technical guidance, skills development, and performance coaching
Assign daily work orders, prioritize maintenance tasks, and ensure proper execution of technical procedures
Conduct regular performance reviews and coordinate training programs to enhance technical capabilities
Foster a safety-first culture and ensure adherence to proper maintenance procedures and documentation standards
Monitor building management systems (BMS) and coordinate with building automation platforms to optimize energy efficiency and system performance
Respond promptly to system alarms, equipment failures, and emergency maintenance requests
Maintain accurate records of system performance metrics, energy consumption data, and maintenance activities for management reporting and regulatory compliance

Fulltime

Hard Services Estimator

The Hard Services Estimator is responsible for the preparation and submission of...

Location

United Kingdom , Flexible

Salary:

Not provided

Dalkia UK

Expiration Date

February 28, 2026

Requirements

Proven experience in a Senior Estimator or Estimator role within the Facilities Management sector, with a strong focus on Hard Services
Demonstrable experience pricing Hard FM contracts, including Mechanical, Electrical, HVAC, and associated building services
Strong working knowledge of SFG20 and alternative maintenance regimes
Ability to interpret and challenge asset data, maintenance strategies, labour models, and cost assumptions
Experience delivering high-value and complex tenders with multiple delivery considerations and commercial models
Advanced proficiency in Microsoft Excel, including cost modelling, analysis, and data interrogation
Strong commercial awareness, numeracy skills, and understanding of risk, margin, and pricing strategy
Ability to manage multiple tenders simultaneously while meeting deadlines and governance requirements
Excellent communication and stakeholder management skills, with confidence engaging internal teams and external clients
Experience contributing to Total Facilities Management (TFM) or Soft Services bids

Job Responsibility

Lead the interpretation of Invitation to Tender (ITT) documentation, identifying all pricing requirements, commercial risks and opportunities, assumptions, exclusions, and submission deliverables across Hard Facilities Management services
Review, validate, and interrogate asset registers, lifecycle data, technical drawings, floor plans, and specifications, applying engineering and operational logic to inform accurate labour loading, maintenance regimes, and cost modelling
Take full ownership of the preparation, review, and submission of compliant, accurate, and commercially robust tender pricing, ensuring alignment with internal governance, approval gateways, and agreed margin targets
Act as a key contributor to tender solution workshops, internal bid reviews, and client-facing mid- and post-tender interviews and commercial negotiations, representing the estimating and commercial position with confidence and credibility
Collaborate closely with the Solutions Director and Operational and Commercial stakeholders to develop efficient, innovative, and sustainable Hard Services delivery models, including planned maintenance, reactive works, lifecycle replacement, and project elements
Partner with the Bid Team Procurement Manager to identify subcontracted service requirements, sourcing, analysing, and benchmarking supplier and subcontractor quotations for labour, materials, specialist services, plant, and equipment
Develop cost-effective and competitive pricing solutions through detailed labour analysis, subcontractor comparison, delivery model evaluation, and consideration of alternative maintenance strategies, including SFG20 and bespoke regimes
Lead and contribute to value engineering initiatives, alternative solution proposals, and structured assessments of commercial risk, opportunity, and margin optimisation
Maintain, apply, and continuously improve the internal cost model, ensuring consistency, auditability, and relevance to evolving service delivery and market conditions
Accurately complete and submit all client pricing schedules, commercial documentation, and supporting information within agreed deadlines, maintaining clear audit trails and version control

What we offer

25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year
Pension with matched contributions between 6-8%
Life Assurance
Private Medical Insurance Single Cover on completion of 12 month’ service, with the opportunity to pay for additional cover for partner/dependants
Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
Access to wellbeing programmes
Company Sick Pay
Employee recognition programmes which reward exceptional achievements
Employee Referral bonus with generous bonuses for ‘referring a friend’
The opportunity to use one working day per year volunteering to help the local community

Fulltime

!

Principal Engineering Manager - Applied AI

We are looking for a Principal Engineering Manager to join our growing Applied A...

Location

United States , Seattle

Salary:

240870.00 - 297652.00 USD / Year

Highspot

Expiration Date

Until further notice

Requirements

2+ years of experience in Generative AI and Agentic AI systems, including LLMs, context engineering, and modern vector-based retrieval systems
4+ years working as an engineering manager
8+ years working as a professional software developer
A great understanding of Generative AI systems, best practices and experience in shipping Agentic AI into distributed, data-intensive production systems
Experience developing and operating Cloud services at enterprise scale
Strong programming skills in Java, Python, C#, Typescript or equivalent programming language
Substantial depth and breadth of management experience to lead and grow an Applied AI team
Great collaboration with teams with different backgrounds/expertise/functions
Expertise in full product lifecycle
technical designs, project planning, iterative implementation, and successful product launches

Job Responsibility

Lead a team of Applied AI engineers that works at the bleeding edge of Generative AI to solve high-impact business challenges
Apply Generative AI to solve hard unsolved challenges in the application of Agentic AI to real-world business challenges
Grow, coach, build and scale the Applied AI team
Drive operational excellence to achieve enterprise-grade scale, reliability, security, cost-efficiency and performance
Drive technical direction for building a safe, scalable and reliable Agentic AI platform for all of Highspot
Communicate complex concepts and the results of analyses in a clear and effective manner to technical and non-technical audiences
Collaborate with other team members and cross-functionally to share knowledge and discuss initiatives

What we offer

Comprehensive medical, dental, vision, disability, and life benefits
Health Savings Account (HSA) with employer contribution
401(k) Matching with immediate vesting on employer match
Flexible PTO
8 paid holidays and 5 paid days for Annual Holiday Week
Quarterly Recharge Fridays (paid days off for mental health recharge)
18 weeks paid parental leave
Access to Coaches and Therapists through Modern Health
2 volunteer days per year
Commuting benefits

Fulltime

New

Engineer

Our people at JLL are shaping the future of real estate for a better world by co...

Location

China , Hong Kong

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experienced engineering services
Able to negotiate with client, BMO, service providers, contractor and vendors
People management and client facing experience
Willing to work on shift if required
Responsible for compliance with all regulatory laws and guidelines
Performs predictive, planned, preventative, and routine maintenance
Development and improvement of preventative maintenance programs, schedules, work instructions, SOPs, and operational procedures
Leads, guides, and / or trains the team in applicable procedures and techniques
Provides technical assistance to the maintenance and end users
Coordinates site shutdowns for maintenance

Job Responsibility

Retail bank branch operation service
Manage 360+ retail branches include ATM center for general repair work, regular inspection, HVAC maintenance, Work order handling, emergency respond for all hard services related work etc
Emergency handling if required
Handling for client request for pricing, Quotation / proposal preparing etc
Leading the team to carry out maintenance, repair, and handling of operation request
Operates systems in a safe and efficient manner in accordance with government regulatory compliance and standard operating procedures
Lead the team to carry out regular inspection to ensure proper operation of equipment and systems
Emergency Response, Critical Environment Support
Works with staff and make certain they qualified and trained to perform the duties they are expected to carry out
Leading the team to provide multi-skilled mobile workforce offering technical services, including the following: Maintenance & repair services on HVAC, Plumbing, Electrical, Plumbing, Lighting, General Maintenance and other assigned hard services trades as required on multiple shifts

Fulltime

New

Operating Engineer

The Operating Engineer has wide ranging responsibilities for the electrical and ...

Location

United States , Thornton

Salary:

73000.00 - 77350.00 USD / Year

JLL

Expiration Date

Until further notice

Requirements

High school diploma or GED
Universal CFC certification
4 years experience in electrical, HVAC trade, including rooftop units and backup systems (generator and UPS)
Proficiency in a range of information technology tools and platforms
Strong customer service orientation
Excellent verbal and written communication skills
Ability to lift at least 50 lbs. and use ladders up to 26'
Electrical and mechanical aptitude a must
Knowledge of office furniture systems
Team player, hard worker, good interpersonal skills, and ability to communicate well verbally, email and written reports

Job Responsibility

Maintain and update current CMMS information for all building operating systems
Maintain the various building systems, including but not limited to HVAC, Electrical, Plumbing and Fire Life Safety
Execute the preventive maintenance services of various building operating systems and equipment
performing and/or delegating tasks accordingly
Respond to online service requests, ensuring that work is performed professionally, efficiently and with minimum amount of disruption to the client
Respond effectively to emergencies and support after-hours building related activity as requested
Assist with installations of new and/or replacement equipment as required
Review the quality and pricing of work performed by outside contractors
Maintain a detailed inventory of parts and equipment, submitting replacement requests as necessary
Assist the Lead Engineer, Chief Engineer and/or Site Manager with operational recommendations such as Operating Expense Projects and process improvements

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Facility Manager

Meta is seeking an experienced facilities manager to lead Facilities Delivery. T...

Location

United States , New York

Salary:

134000.00 - 189000.00 USD / Year

Senior Infrastructure Engineer - Postgres

ClickHouse is expanding its cloud data platform across AWS, GCP, and Azure—addin...

Location

India

Salary:

Not provided

ClickHouse

Expiration Date

Until further notice

Requirements

7+ years in SRE, DevOps, or infrastructure engineering, with a track record of running distributed, production-grade systems
Solid understanding of Postgres operations, scaling, and performance tuning
Deep hands-on experience across AWS, with exposure to GCP and Azure
comfortable navigating multi-cloud topologies
Proficient with Terraform, Kubernetes, and container-based infrastructure
Strong Go development skills (or willingness to write and own production Go code)
Familiar with tools like Prometheus, Grafana, Loki, OpenTelemetry, or equivalents
Deep understanding of SLOs, incident response, and continuous improvement in service reliability
You operate with a founder’s mentality — hands-on, resourceful, and willing to dive deep to get things done. You take pride in hard work, autonomy, and shipping impactful systems

Job Responsibility

Lead reliability and operations for ClickHouse’s Postgres integration — upgrades, patching, maintenance, and scaling
Design and implement automation for provisioning, deployments, and service lifecycle management across AWS, GCP, and Azure
Develop infrastructure-as-code using Terraform and modern CI/CD tooling to ensure consistent, repeatable deployments
Contribute Go-based tooling and services that improve automation, observability, and developer experience
Own observability and monitoring, ensuring robust alerting, metrics, and tracing across environments
Drive incident management and postmortem practices that strengthen reliability and learning loops
Collaborate cross-functionally with platform, networking, and product teams to improve service operability
Mentor and enable engineers, helping the team scale effectively as customer adoption grows

What we offer

Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
Healthcare - Employer contributions towards your healthcare
Equity in the company - Every new team member who joins our company receives stock options
Time off - Flexible time off in the US, generous entitlement in other countries
A $500 Home office setup if you’re a remote employee
Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites

Hard Services Lead - Engineering Operations

JLL

Location:
Singapore

Category:
Real Estate

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

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