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The Hard Services Estimator is responsible for the preparation and submission of accurate, compliant, and commercially robust tender pricing for Hard Facilities Management contracts. The role sits within the Business Development function and plays a critical part in shaping competitive, sustainable, and innovative service delivery solutions across a range of sectors and contract values.
Job Responsibility:
Lead the interpretation of Invitation to Tender (ITT) documentation, identifying all pricing requirements, commercial risks and opportunities, assumptions, exclusions, and submission deliverables across Hard Facilities Management services
Review, validate, and interrogate asset registers, lifecycle data, technical drawings, floor plans, and specifications, applying engineering and operational logic to inform accurate labour loading, maintenance regimes, and cost modelling
Take full ownership of the preparation, review, and submission of compliant, accurate, and commercially robust tender pricing, ensuring alignment with internal governance, approval gateways, and agreed margin targets
Act as a key contributor to tender solution workshops, internal bid reviews, and client-facing mid- and post-tender interviews and commercial negotiations, representing the estimating and commercial position with confidence and credibility
Collaborate closely with the Solutions Director and Operational and Commercial stakeholders to develop efficient, innovative, and sustainable Hard Services delivery models, including planned maintenance, reactive works, lifecycle replacement, and project elements
Partner with the Bid Team Procurement Manager to identify subcontracted service requirements, sourcing, analysing, and benchmarking supplier and subcontractor quotations for labour, materials, specialist services, plant, and equipment
Develop cost-effective and competitive pricing solutions through detailed labour analysis, subcontractor comparison, delivery model evaluation, and consideration of alternative maintenance strategies, including SFG20 and bespoke regimes
Lead and contribute to value engineering initiatives, alternative solution proposals, and structured assessments of commercial risk, opportunity, and margin optimisation
Maintain, apply, and continuously improve the internal cost model, ensuring consistency, auditability, and relevance to evolving service delivery and market conditions
Accurately complete and submit all client pricing schedules, commercial documentation, and supporting information within agreed deadlines, maintaining clear audit trails and version control
Support the structured handover of successful tenders to operational teams, ensuring clarity of pricing assumptions, asset scope, resourcing models, and commercial risks
Requirements:
Proven experience in a Senior Estimator or Estimator role within the Facilities Management sector, with a strong focus on Hard Services
Demonstrable experience pricing Hard FM contracts, including Mechanical, Electrical, HVAC, and associated building services
Strong working knowledge of SFG20 and alternative maintenance regimes
Ability to interpret and challenge asset data, maintenance strategies, labour models, and cost assumptions
Experience delivering high-value and complex tenders with multiple delivery considerations and commercial models
Advanced proficiency in Microsoft Excel, including cost modelling, analysis, and data interrogation
Strong commercial awareness, numeracy skills, and understanding of risk, margin, and pricing strategy
Ability to manage multiple tenders simultaneously while meeting deadlines and governance requirements
Excellent communication and stakeholder management skills, with confidence engaging internal teams and external clients
Experience contributing to Total Facilities Management (TFM) or Soft Services bids
Ability to understand and challenge Soft Services inputs such as BICSc standards, rotas, and productivity metrics
Experience working across multiple sectors (e.g. commercial, healthcare, education, public sector)
Familiarity with CAFM systems, asset validation exercises, or lifecycle modelling tools
Relevant qualifications in Mechanical Engineering, Electrical Engineering, Building Services, or a related discipline
Nice to have:
Experience contributing to Total Facilities Management (TFM) or Soft Services bids
Ability to understand and challenge Soft Services inputs such as BICSc standards, rotas, and productivity metrics
Experience working across multiple sectors (e.g. commercial, healthcare, education, public sector)
Familiarity with CAFM systems, asset validation exercises, or lifecycle modelling tools
What we offer:
25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year
Pension with matched contributions between 6-8%
Life Assurance
Private Medical Insurance Single Cover on completion of 12 month’ service, with the opportunity to pay for additional cover for partner/dependants
Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
Access to wellbeing programmes
Company Sick Pay
Employee recognition programmes which reward exceptional achievements
Employee Referral bonus with generous bonuses for ‘referring a friend’
The opportunity to use one working day per year volunteering to help the local community
Employee Assistance Programme – free, confidential 24/7 365 support on all lifestyle matters