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The Handyman is responsible for the timely completion of general maintenance, repairs, and improvement works across multiple projects managed by Platinum Maintenance Services. This includes executing tasks in carpentry, basic plumbing, basic electrical, masonry, and painting, and ensuring that all work meets the company’s quality, safety, and efficiency standards. The Handyman will also oversee and coordinate external contractors where specialized services are required, ensuring that work is completed to specification and within approved timelines. The role requires strong technical skills, attention to detail, professionalism, and the ability to interact courteously with clients and other team members.
Job Responsibility:
Routine maintenance, repairs, and installations are carried out efficiently and to high standards (including carpentry, masonry, basic plumbing, basic electrical, and painting tasks)
Properties are inspected regularly to identify and report maintenance issues, safety concerns, or repair needs
Work orders are completed promptly, with accurate records of time, materials, and completion status
External contractors and service providers are supervised to ensure quality workmanship and adherence to company and client standards
Tools, materials, and equipment are properly maintained and stored securely after use
Supplies and materials are requested promptly to prevent work delays
Emergency repairs and on-call maintenance tasks are performed as needed, including after-hours response to urgent client requests
Preventive maintenance programs are executed in accordance with established schedules
Work areas are left clean, safe, and in good order upon task completion
Any property or client concerns encountered on-site are reported immediately to the Manager
Clients are greeted respectfully, and all interactions are handled professionally
Client requests are acknowledged promptly, and where applicable, referred to the Manager for direction
The Handyman maintains confidentiality regarding client information and property matters
Company standards of appearance, punctuality, and conduct are upheld at all times while on duty or representing PMS
All work is carried out safely, following company safety policies and relevant occupational health and safety regulations
Appropriate personal protective equipment (PPE) is worn and maintained
Hazardous materials, tools, and equipment are used and stored safely
Hazards, accidents, and near misses are reported immediately to the Manager
Vehicles and power tools are operated responsibly and kept in good working order
External contractors are properly briefed, monitored, and assessed for quality and compliance
Work performed by third parties meets agreed specifications and is completed within timelines and budgets
Any performance issues or breaches by contractors are promptly reported to the General Manager
Reasonable requests made by the General Manager are carried out promptly and to standard
Attendance at meetings, training sessions, and job site briefings is consistent and constructive
Support is provided to colleagues and other departments as needed to ensure seamless service delivery
Requirements:
Minimum of three (3) years’ experience in general property maintenance or a related trade
Trade certification in a relevant area (plumbing, electrical, carpentry, masonry, or equivalent)
Valid Driver’s Licence
Police Certificate of Character
Valid Work Permit (if non-national)
Strong technical and mechanical aptitude
Working knowledge of building systems and tools
Ability to interpret basic technical manuals, drawings, or blueprints
Excellent problem-solving and troubleshooting skills
Strong sense of responsibility, honesty, and reliability
Good communication and record-keeping skills
Ability to work independently and manage multiple tasks efficiently
Flexibility to work evenings, weekends, and on-call shifts when required
Professional demeanor with good customer service and teamwork orientation