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Perform scheduled preventative maintenance in guest rooms, (CARE, RPM, GCPM), meeting rooms, and/or public spaces as required, including flipping/inspecting mattresses, box springs and assembling bed frames, vacuuming behind and underneath furniture, spot cleaning carpets and upholstery, dusting, touch-up painting, touch-up furniture ensuring that all necessary hardware and appliances are present in the room and in working order, replacing light fixtures, and inspecting and repairing grout and caulking. Maintain, repair and clean all guest rooms in accordance with the property room preventative maintenance procedures and standard guidelines. Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform general cleaning of all guestroom surfaces to include tub, wall tile, hard floors, walls, windows, mirrors. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.
Job Responsibility:
Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces
Maintain, repair and clean all guest rooms in accordance with property procedures
Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls
Perform general cleaning of all guestroom surfaces
Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor
Follow guest room preventive maintenance checklist for each room
Complete rooms preventative maintenance (RPM, CARE, GCPM) process
Address guests' service needs in a professional, positive, and timely manner
Welcome and acknowledge each and every guest
Support all co-workers and treat them with dignity and respect
Develop and maintain positive and productive working relationships with other employees and departments
Comply with quality assurance expectations and standards
Protect the privacy and security of guests and coworkers
Maintain confidentiality of proprietary materials and information
Protect company tools, equipment, machines, or other assets
Requirements:
High school diploma/G.E.D. equivalent
At least 1 year related work experience
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 22 kgs without assistance
Ability to assist with moving, lifting, carrying, and placing of objects weighing in excess of 22 kgs
Ability to stand, sit, or walk for an extended period of time or for an entire work shift
Follow company and department safety and security policies and procedures
Complete appropriate safety training and certifications
Follow Hazardous Material Management Program procedures
Use proper equipment and wear appropriate personal protective clothing (PPE)
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies