This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Ops Sup Lead Analyst is a senior level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Lead Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Job Responsibility:
Serve as technical authority for an area within the business
Provide advice and counsel related to the technology or operations of the business
Provide operational assistance
Cloudera Platform Administration SME
Perform analysis to define problems, develop innovative solutions, streamline operational processes and expand Operations capabilities for new products and services
Communicate regularly with all Operations teams and departments
Maintain knowledge of Citi's operational procedures, best practices in business strategy and process/quality improvements
Analyze existing operational processes and apply creativity to complex situations
Perform User Acceptance Testing and platform rollouts
Lead projects across multiple Operations areas
Serve as analytical and/or procedural expert
Coach lower level team members on operational processes
Exercise independence of judgement and autonomy
Act as SME to senior stakeholders and/or other team members
Assess risk when business decisions are made
Drive compliance with applicable laws, rules and regulations
Requirements:
6-10 years of experience
Experience in developing risk management programs
Experience identifying all significant processes, risks, and assessing key controls and monitoring associated with these significant processes
Self-motivated and detail oriented
Proven organization and time management skills
Demonstrated problem-solving and decision-making skills
Consistently demonstrates clear and concise written and verbal communication skills
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Nice to have:
Master's degree
What we offer:
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards
Welcome to CrawlJobs.com – Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
We use cookies to enhance your experience, analyze traffic, and serve personalized content. By clicking “Accept”, you agree to the use of cookies.