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H2r (senior) manager

Randstad

Location:
Japan , Tokyo

Category:
Human Resources

Contract Type:
Not provided

Salary:

6000000.00 - 10000000.00 JPY / Year

Save Job

Job Responsibility:

-Own and execute core HR processes from onboarding to offboarding, including contract management, internalmobility, and data changes.
-Collaborate closely with P&O Business Partners, Talent Acquisition, Payroll, Technology teams to ensureseamless employee experience.
-Maintain accurate and up-to-date employee records in HCM systems (e.g., Workday, SAP/HR Core, SHAPEiN).
-Ensure all transactions are documented in our Case Management System and processed within the definedService Level Agreement and Key Performance Indicators (Turnaround time, first-time-right rate)
-Perform quality checks and apply 4eye principle as defined in Sandoz P&O Internal Controls.
-Identify process improvement opportunities and support global or regional HR projects.
-Oversee benefits-related processes such as enrollment, life events, and terminations.
-Provide expert support to employees on benefit offerings, policies, and provider escalations.
-Ensure compliance with local legal requirements and internal policies related to benefits.
-Manage time and attendance solutions, ensuring accurate tracking of working hours, absences, and leaves.
-Support line managers and employees in resolving issues and interpreting policies.
-Ensure compliance with local labor laws, agreements with employee representatives (if applicable), and internaltimekeeping policies.
-Ensure consistent adherence to Global and Local HR Policies, labor regulations
-Maintain audit-ready documentation and follow robust process controls, including segregation of duties and 4eyereviews.
-Support Internal Audits timely, accurate documentation and responses.
-Contribute to regular reporting of operational performance identifying root causes for SLA breaches, qualityissues, and implementing corrective actions.

Requirements:

-3–5 years of experience in HR Operations, ideally in the pharmaceutical or regulated industry
Strong working knowledge of Japanese local labor law and HR compliance requirements
Advanced experience with HRIS systems (e.g., Workday, SAP, ServiceNow) and time management tools
Excellent communication Skills and ability to manage complex stakeholder relationships.
Strong interpersonal, stakeholder management, and problem-solving skills
High attention to detail and commitment to data accuracy
Ability to work in a fast-paced, matrix organization.
Deep understanding of Operational Metrics (SLA, KPI, quality audits)
Fluent in Japanese and English (written, reading and spoken)

What we offer:

健康保険　厚生年金保険　雇用保険
土曜日　日曜日　祝日
賞与 10%

Additional Information:

Job Posted:
February 18, 2026

Expiration:
December 22, 2026

Employment Type:

Fulltime

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