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Randstad Logo Randstad · Human Resources

H2r (senior) manager

Japan, Tokyo 6000000.00 - 10000000.00 JPY / Year · Job Posted February 18, 2026
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Job Responsibility

  • -Own and execute core HR processes from onboarding to offboarding, including contract management, internalmobility, and data changes.
  • -Collaborate closely with P&O Business Partners, Talent Acquisition, Payroll, Technology teams to ensureseamless employee experience.
  • -Maintain accurate and up-to-date employee records in HCM systems (e.g., Workday, SAP/HR Core, SHAPEiN).
  • -Ensure all transactions are documented in our Case Management System and processed within the definedService Level Agreement and Key Performance Indicators (Turnaround time, first-time-right rate)
  • -Perform quality checks and apply 4eye principle as defined in Sandoz P&O Internal Controls.
  • -Identify process improvement opportunities and support global or regional HR projects.
  • -Oversee benefits-related processes such as enrollment, life events, and terminations.
  • -Provide expert support to employees on benefit offerings, policies, and provider escalations.
  • -Ensure compliance with local legal requirements and internal policies related to benefits.
  • -Manage time and attendance solutions, ensuring accurate tracking of working hours, absences, and leaves.
  • -Support line managers and employees in resolving issues and interpreting policies.
  • -Ensure compliance with local labor laws, agreements with employee representatives (if applicable), and internaltimekeeping policies.
  • -Ensure consistent adherence to Global and Local HR Policies, labor regulations
  • -Maintain audit-ready documentation and follow robust process controls, including segregation of duties and 4eyereviews.
  • -Support Internal Audits timely, accurate documentation and responses.
  • -Contribute to regular reporting of operational performance identifying root causes for SLA breaches, qualityissues, and implementing corrective actions.

Requirements

  • -3–5 years of experience in HR Operations, ideally in the pharmaceutical or regulated industry
  • Strong working knowledge of Japanese local labor law and HR compliance requirements
  • Advanced experience with HRIS systems (e.g., Workday, SAP, ServiceNow) and time management tools
  • Excellent communication Skills and ability to manage complex stakeholder relationships.
  • Strong interpersonal, stakeholder management, and problem-solving skills
  • High attention to detail and commitment to data accuracy
  • Ability to work in a fast-paced, matrix organization.
  • Deep understanding of Operational Metrics (SLA, KPI, quality audits)
  • Fluent in Japanese and English (written, reading and spoken)

What we offer

  • 健康保険　厚生年金保険　雇用保険
  • 土曜日　日曜日　祝日
  • 賞与 10%
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