H’ DTC Global Engagement Marketing and INTL DTC Lead

• Work with the global team to contribute to Harry’s Global Engagement Marketing and Product roadmaps
• Walk the store daily and own merchandising and content strategy for the International websites
• Direct ownership of the UK & DE email marketing calendar, including planning for key seasonal moments such as Holiday, and new Product launches
• Collaborate with local and global Creative, Brand, Digital Product, Analytics, and CX teams to ensure campaigns are high performing, and consistent with brand and customer needs
• Track and report on performance of campaigns, and leverage customer data and analytics to identify trends, segments and inform future strategy
• Support International DTC in strategic forecasting and budgeting cycles, providing business context and scoping risks and opportunities for the forecast
• DRI for the INTL H’ DTC P&L and the local end-to-end leader and liaison in the UK/INTL office for the Global DTC team, AND provide the connective tissue back to the Global Digital team

• End-to-end experience developing and executing customer-focused eCommerce and CRM strategies across multiple geographies and/or brands
• Strong marketing experience in nurturing the customer funnel, lifecycle management, e-commerce, and experience with a subscription based business
• Fluent in using customer data to inform approaches and data literate, able to explore and analyse trends
• Preferably proficient in SQL with experience using Looker or similar platforms
• Strong experience using CRM platforms - preferably Klaviyo - to build messaging and automated flows
• Experience with using a templating language for personalisation (e.g. Django, Ampscript, Liquid) would be a plus
• Experience scoping, planning, and forecasting product initiatives and launches, able to size and estimate impact and effort of future projects
• Customer-centric
• Comfortable being part of teams that are spread globally, and able to collaborate effectively both remotely and in person, across multiple time zones

Experience with using a templating language for personalisation (e.g. Django, Ampscript, Liquid) would be a plus

• Private medical and comprehensive dental coverage
• Pension savings plan with company match
• Group Income Protection and Life Assurance benefits
• Equity in Mammoth Brands
• Generous time off plus 8 paid bank holidays
• Wellness and L&D stipends
• 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
• 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
• Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
• Free products from all of our brands