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We’re looking for a hands‑on Guidewire Tech Lead with deep experience across Guidewire Cloud Platform (GWCP) and all three core Guidewire applications—PolicyCenter, BillingCenter, and ClaimCenter. You will lead technical design, customization, AMS delivery, and L2/L3 support operations. This role drives solution engineering, ensures platform stability, supports production, and oversees continuous enhancements across Guidewire applications.
Job Responsibility:
Lead design, configuration, and extension of Guidewire PolicyCenter, BillingCenter, and ClaimCenter
Provide technical leadership to development and AMS teams
Manage application operations and support delivery across L2 & L3
Troubleshoot incidents, perform root‑cause analysis, and deliver permanent fixes
Own environment management, release coordination, and production deployments on GW Cloud
Develop and maintain business rules, workflows, and integrations using Gosu/Java
Integrate Guidewire apps with external/third‑party systems (APIs, messaging, middleware)
Ensure cloud compliance, code quality, and performance best practices
Support cloud upgrades, patching cycles, and configuration migrations
Collaborate with architects, product owners, QA, and cross‑functional squads in Agile delivery
Maintain documentation, design specs, and support runbooks
Requirements:
Must have strong hands-on experience across PolicyCenter, BillingCenter & ClaimCenter
Must have experience in Guidewire Cloud Platform (GWCP) implementation or AMS
Must have solid experience delivering L2 & L3 application support
Strong understanding of P&C insurance processes across policy, billing, and claims
Proficiency in Gosu, Java, integrations, and Guidewire configuration
Experience leading technical teams and guiding solution delivery
Experience with incident, problem, and change management processes
Bachelor’s degree in Computer Science, Engineering, or related field
Nice to have:
Guidewire certifications (PolicyCenter/BillingCenter/ClaimCenter/GW Cloud) are preferred