Guest Services

• Greet guests upon arrival with a warm, professional welcome and assist with golf cart rentals, ensuring that carts are clean, fully charged, and in good working condition
• Ensure all carts are stocked with necessary supplies (e.g., scorecards, pencils, sand)
• Provide excellent service to guests, assisting with course/service questions, bag loading/unloading, and directing players to their starting tees
• Maintain and monitor the practice areas, including the driving range, putting green, and chipping area
• Assist golfers with retrieving balls from the range and offer help as needed
• Assist with setting up for events, tournaments, or outings by ensuring that necessary equipment and signage are in place
• Help with the proper upkeep of the course by performing light maintenance duties such as raking practice bunkers, picking up litter, and ensuring the course is visually appealing
• Clean golf clubs between/after rounds, monitor the collection of golf clubs left behind, and assist in returning lost or forgotten items to the appropriate areas
• Ensure the safe operation of golf carts, adhering to all company and safety policies
• Monitor cart traffic on the course and ensure that golfers follow course rules and etiquette
• Report any unsafe conditions or maintenance issues to the supervisor immediately
• Work closely with other Guest Services team members and staff to ensure the course is ready for play and that golfers' needs are met

• A passion for golf and a customer-focused attitude
• Previous experience in customer service and/or at a golf course is preferred but not required
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Excellent communication and interpersonal skills
• A friendly and positive attitude with the ability to interact with people of all backgrounds
• Ability to work outdoors in varying weather conditions
• Must be reliable, punctual, and able to work a flexible schedule, including weekends and holidays
• Basic knowledge of golf etiquette and course layout is a plus

• Previous experience in customer service and/or at a golf course
• Basic knowledge of golf etiquette and course layout

Golf playing privileges included