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Guest Services Representative

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High Hotels Ltd.

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Location:
United States , Mt Laurel

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

17.30 USD / Hour
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Job Description:

As a Guest Services Representative for High Hotels Ltd., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source of information about the hotel and local area, assisting with arrivals and departure, operating the switchboard, and handling departmental accounting and financial transactions as they relate to this position.

Job Responsibility:

  • Taking, modifying, and canceling guest reservations
  • Communicating hotel facilities and services to guests
  • Providing information on the local area and points of interest
  • Assisting guests with arrivals and departures
  • Answering the front desk phone
  • Cash handling

Requirements:

  • A high school diploma or general equivalent (GED) preferred
  • Customer service experience preferred
  • Must be capable of handling money accurately
  • Reading, math, and communication skills
  • Ability to work weekends and holidays is required
What we offer:
  • Hilton or Marriott room discounts
  • Perfect Attendance Awards
  • Health Coach and Registered Dietician
  • Employee Assistance Program (EAP) with Aetna Resources for Living
  • 401k retirement savings plan
  • Coworker Activity Committee (CAC) events
  • Good Measure Award
  • High Five
  • Safety Shoe Reimbursement
  • $1/hour shift premium on weekends

Additional Information:

Job Posted:
April 05, 2026

Employment Type:
Parttime
Work Type:
On-site work
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