Guest Services Representative

• Greeting guests upon arrival and making them feel welcomed
• Administering check-ins and check-outs
• Providing front desk services to guests
• Assigning rooms and taking care of administrative duties
• Delivering mail and messages
• Processing guest payments
• Coordinating with bell service and staff management
• Being a source of information to guests on various matters such as transport and restaurant advice
• Processing meal and beverage requests
• Accommodating general and unique requests

• High school diploma preferred
• Minimum of (2) years work-related experience
• Event experience preferred
• Outstanding organizational skills
• Diligence and attention to detail
• Exceptional interpersonal skills and a friendly demeanor
• Excellent written and verbal communication
• Physical stamina and high energy levels
• Good problem-solving skills
• Ability to perform under stress
• Excellent multitasking ability
• Conflict management skills

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan